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Sheraton Niagara Falls

4.0 star property
4-star hotel near Seneca Niagara Resort & Casino

Choose dates to view prices

Photo gallery for Sheraton Niagara Falls

Restaurant
Game room
Suite, 1 King Bed
Restaurant
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Parking available

Explore the area

Map
300 3rd St, Niagara Falls, NY, 14303
  • Seneca Niagara Resort & Casino
    ‪1 min walk‬
  • Niagara Falls State Park
    ‪6 min walk‬
  • Maid of the Mist
    ‪10 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪37 min drive‬

Room options

View all photos for Room, 1 King Bed

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

  • 58 sq m
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed OR 2 Twin Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Living area

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Living area

Suite, 1 Double Bed

  • Sleeps 7
  • 1 Double Bed

View all photos for Room, 2 Queen Beds

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

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About the area

Niagara Falls

City center retreat .You'll be steps from Seneca Niagara Resort & Casino and within a 10-minute walk of Niagara Falls State Park with a stay at this Downtown Niagara Falls hotel. Observation Tower and Maid of the Mist are also within half a mile (1 km).

What's nearby

  • Seneca Niagara Resort & Casino - 1 min walk - 0.0 km
  • Niagara Falls State Park - 6 min walk - 0.6 km
  • Rainbow Bridge - 8 min walk - 0.7 km
  • Aquarium of Niagara - 10 min walk - 0.8 km
  • Maid of the Mist - 10 min walk - 0.9 km

Getting around

  • Niagara Falls Station - 7 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 35 min drive

Restaurants

  • ‪Seneca Niagara Casino - ‬5 min walk
  • ‪One Niagara Welcome Center - ‬7 min walk
  • ‪Blues Burger Bar - ‬5 min walk
  • ‪One Niagara International Food Court - ‬7 min walk
  • ‪Stir - ‬3 min walk

About this property

Sheraton Niagara Falls

4-star hotel near Seneca Niagara Resort & Casino
Sheraton Niagara Falls offers its guests 2 hot tubs, an indoor pool, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge.

A 24-hour business center and 7 meeting rooms are available. Event space at this hotel measures 11153 square feet (1036 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Sheraton Niagara Falls. Parking is available for a fee.

This 4-star Niagara Falls hotel is smoke free.

  • 391 guestrooms or units
  • 11153 sq ft of conference space
  • 1036 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton Niagara Falls offers 391 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with premium cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Similar properties

View from room

Seneca Niagara Resort & Casino

  • Pool
  • Hot tub
  • Spa
  • Parking included
4.3 out of 5, Excellent, 3,356 reviews
The price is CA $223
CA $250 total
includes taxes & fees
Jul 7 - Jul 8
Seneca Niagara Resort & Casino

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: High-speed internet

Parking and transportation

  • Uncovered self parking on site (USD 21.60 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekday continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 22 for adults and USD 22 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Indoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • Destination fee: USD 9.95
  • Resort fee: USD 9.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Laundry facilities
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 22 for adults and USD 22 for children
  • Uncovered self parking fee: USD 21.60 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Falls Niagara Falls NY Hotel
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Niagara Falls NY
Sheraton Falls Niagara Falls
Sheraton At The Falls Hotel Niagara Falls
Sheraton Niagara Falls Hotel
Sheraton at the Falls Niagara Falls NY
Sheraton at the Falls
Sheraton Niagara Falls Hotel
Sheraton Niagara Falls Niagara Falls
Sheraton Niagara Falls Hotel Niagara Falls

Sheraton Niagara Falls Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 493 out of 1001 reviews
Rating 8 - Good. 234 out of 1001 reviews
Rating 6 - Okay. 131 out of 1001 reviews
Rating 4 - Poor. 72 out of 1001 reviews
Rating 2 - Terrible. 71 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice. Location to the casino is great. Location to the falls is good. Just down the street is the hood in pretty much every direction.
Stayed 2 nights in Apr 2025

2/10 Terrible

Brunilda

Travelled with family, Business traveller
Disliked: Staff & service
Checked into the room. There was construction. Which staff did not advice if. The whole entire time trying to rest noisy construction in room below or above us. Loud hammering, sawing, banging. Very disconcerting. I called front desk and all they said was they were having room constructions. We check out 3 hours later...couldn't take the loud atmosphere. Making us feel valued less of. Spending money on a room that we could not enjoy. While/also a 200 dollar hold. That we knew nothing about until we checked in. Hopefully, they will release my 200 hold soon
Stayed 1 night in Mar 2025

10/10 Excellent

Jeff, Westland

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the family!
Stayed 1 night in Mar 2025

2/10 Terrible

Tim

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
5 th floor smelled horrible Woke up with mouth full of dust from all the remolding. Place was old and dirty. Should have never had booked rooms on that floor. Worst hotel ever
Stayed 1 night in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

John

Stayed 1 night in Mar 2025

10/10 Excellent

John

Stayed 1 night in Feb 2025

10/10 Excellent

Olecia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience, stay was friendly and very nice, rooms clean and the amenities satisfactory
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer, Pittsford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was attending an event across the street at the convention center. This location was very convenient. It was also nice to be able to to take the tunnel to the casino
Stayed 2 nights in Feb 2025

10/10 Excellent

Karley

Liked: Cleanliness, staff & service, property conditions & facilities
great stay!
Stayed 2 nights in Feb 2025

10/10 Excellent

Anthony

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in Niagara Falls
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Erin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Linus was fantastic!! Helped us multiple times!! Very easy and nice & clean
Stayed 1 night in Feb 2025

10/10 Excellent

Renea M

Stayed 1 night in Mar 2025

10/10 Excellent

jennifer nicole

Stayed 1 night in Mar 2025

6/10 Okay

Nelia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, perfect location!!
Stayed 1 night in Feb 2025

10/10 Excellent

Jennie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I brought my 3 children for a mid-winter break Staycation. Originally we were just reserved for 1 night. We added another night to our stay! We had such an awesome time. We left earlier today and are already discussing when we can come back again! The pool area was so fun! We also enjoyed the arcade, Starbucks, and lunch at the Rainforest Cafe. Was delicious! Lily said to tell everyone to order the Rasta Pasta there! The rooms were clean, spacious, comfy beds, and great ameneties. There is also a tunnel that leads to the Seneca Niagara Casino resort which allows for even more shopping and restaraunt options. Very convenient and family friendly experience. We were sad we had to leave. If its out of 10, we rate 11! Exceeded all expectations! We cant wait to go back!
Stayed 1 night in Feb 2025

6/10 Okay

Holly

Travelled with family and small children
Liked: Cleanliness, staff & service
This was a fun stay not far from my house, and for a 5-year-old, it was the Ritz. I enjoyed myself as well; however, there were a few areas of improvement. The parking lot was not plowed well, and there was no designated sidewalk or walking area from the parking lot to the hotel. The slippery snow, slush, and ice made carrying luggage and corraling a 5-year-old a real challenge, not for the faint of heart, especially with the cost of parking. Another challenge was breakfast options. At some points, Starbucks was the only option, and it was not the most filling, delicious, or nutritious option. All other restaurants were closed on certain days, such as Mondays, and at particular times. The Pool was nice, and my daughter loved it; however, the water could use a little more shock, as it was a bit hazy. The biggest issue was a large hole—yes, a hole—in the middle of my mattress. I did not complain or report it because I assumed it was known. With all the issues I listed above, I would return. The staff was friendly and helpful, and I saw the housekeeping staff deep cleaning the rooms.
Stayed 3 nights in Feb 2025

4/10 Poor

Colleen

Stayed 2 nights in Feb 2025

10/10 Excellent

LM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

4/10 Poor

Vernice

Stayed 2 nights in Feb 2025

10/10 Excellent

Nicole

Stayed 1 night in Feb 2025