City center retreat
Within a 15-minute walk of this Downtown Niagara Falls hotel, you'll find Observation Tower and Niagara Falls State Park. Also, Aquarium of Niagara is within 2 miles (3 km) and Devil's Hole State Park is within 6 miles (10 km).
Casino, indoor pool
A casino, 4 restaurants, and an indoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 7 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Make the most of the 24-hour fitness center and spa tub, and relax with drinks at one of the 2 bars/lounges.
Free WiFi, comfy beds
Featuring conveniences like refrigerators and microwaves, the 392 guestrooms also offer free WiFi and TVs with cable channels. Pillowtop beds, room service, and coffee/tea makers are also available.
13 Mar. 2020 by General Manager
Thank you for staying with us at Sheraton Niagara Falls. Our team is delighted that you and your family had an amazing time, and we can't wait to see you again the next time you're in town.
18 Feb. 2020 by General Manager
Thank you for commending our convenient location. However, we apologize that we let you down in terms of our accommodations and amenities. We'll have your feedback reviewed as guest satisfaction means everything to us. Please give us a second chance to deliver the exceptional stay you deserve.
17 Feb. 2020 by General Manager
We appreciated the opportunity to serve you; thank you for taking a moment to share your review. It's wonderful that our bed met your preferences and you enjoyed a great night's sleep. We're very sorry, however, that our towels and toiletries did not meet your expectations. Your feedback will be discussed with our team as we're continually striving to improve. Nonetheless, we trust you had a fantastic visit and hope you'll return to stay with us again.
3 Feb. 2020 by General Manager
We're glad that you found our accommodations satisfying. Your suggestions have been shared with the team for review. Thank you so much for joining us at Sheraton Niagara Falls, and we can't wait to welcome you again!
Sheraton Niagara Falls offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There are 4 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this hotel measures 11153 square feet (1036 square meters) and includes conference space. A casino, spa services, and tour/ticket assistance are also featured at the business-friendly Sheraton Niagara Falls. Parking is available for a fee. This 4-star Niagara Falls hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Sheraton Niagara Falls offers 392 accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Niagara Falls hotel provides complimentary wireless Internet access. Premium cable television is provided. Housekeeping is provided daily.
For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 11:00 AM.
TGI Fridays - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Rainforest Cafe - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Starbucks Cafe - This café specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
The Corner Deli - This delicatessen serves lunch and light fare. Open daily.
Room service (during limited hours) is available.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Casino and Spa Credit
Book a stay in any room or rate category and receive USD 80 in resort credits, which is applied as follows at Seneca Niagara Resort & Casino: USD 50 per room in gaming credits and USD 30 spa voucher per room. Promotion also includes choice of USD 25 slot play coin-in or match play for eligible table games.
Full details provided at check-in. Gaming credit includes choice of the following per stay from Seneca Niagara Resort and Casino: USD 15 Free Slot Play with no coin-in required (one-time offer and must be a new member of the player’s advantage program), USD 25 Free Slot Play with USD 25 coin-in, USD 25 Match Play for eligible table games. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.