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4.3 out of 5

"Pleasant experience at the Sheraton/Niagara Falls. Professional staff. They make sure the guests feel welcome and attend to the guests' needs. Swim ... " More

By a verified traveller on Sun 26 Aug 2018

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Hotel Description

4-star spa hotel near Observation Tower

Heart of Niagara Falls

Within a 15-minute walk of this Downtown Niagara Falls hotel, you'll find Observation Tower and Niagara Falls State Park. Also, Aquarium of Niagara is within 2 miles (3 km) and Devil's Hole State Park is within 6 miles (10 km).

Dining options, 2 bars/lounges

This smoke-free hotel includes 3 restaurants, an indoor pool, and a 24-hour fitness center. Traveling on business? Take advantage of the 4 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Relax with a drink at one of the 2 bars/lounges and enjoy perks like free self parking.

Free WiFi, comfy beds

The 392 guestrooms feature comforts like pillowtop beds and pillow menus, while refrigerators and microwaves offer the conveniences of home. Other amenities include free WiFi, room service, and TVs with cable channels.

Room, 1 King Bed (Guest Room)

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$95* Per night/room 1 Jan. - 2 Jan.

Room, 2 Queen Beds (Guest Room)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 7 Max

Room, 1 King Bed (Concierge level)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

Sheraton Niagara Falls ratings based on 36 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Niagara Falls

Everyone (25) Couples (7) Family (3)
5 out of 5
I enjoyed the spa and pool. Our concierge, Kamika' was awesome. She was warm, personable and genuine.

Posted by on 5 Nov. 2019

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5 out of 5
Starbucks was cool. Staff was friendly. Walk to casino very close. Tyou

Posted by on 20 Oct. 2019

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3 out of 5
Well the fire alarm was activated telling us there was a fire in TGIF and to evacuate the building. So I ran out of my room to the stairwell only to be told it was a false alarm. The alarm rang for quite a time, before it was deactivated.

Posted by on 1 Oct. 2019

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1 out of 5

Posted by on 25 Sep. 2019

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4 out of 5
Good stay. Wish there were smoking rooms. Pool water was cold.

Posted by on 12 Sep. 2019

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5 out of 5

Posted by on 6 Sep. 2019

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5 out of 5
Perfect location, close to everything. Only negative would be the pillows were too soft or just very worn. I would definitely stay here again!!

Posted by on 27 Aug. 2019

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4 out of 5

Posted by on 24 Aug. 2019

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5 out of 5

Posted by on 18 Aug. 2019

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5 out of 5
Everything was better than reviews I read. Probably written by people with million dollar taste and a twenty dollar wallet.

Posted by on 5 Aug. 2019

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About the Sheraton Niagara Falls

Location 300 3rd St, Niagara Falls, NY 14303

Property Features

Sheraton Niagara Falls offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 4860 square feet (452 square meters) and includes conference space. Spa services, a vending machine, and an arcade/game room are also featured at the business-friendly Sheraton Niagara Falls. Self parking is free. This 4-star Niagara Falls hotel is smoke free.

  • 392 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • 4860 sq ft of conference space
  • 452 sq m of conference space
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Arcade/game room
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Buffalo, NY (BUF-Buffalo Niagara Intl.) (42.1 km / 26.2 mi)
  • Train station: Niagara Falls Station (2.8 km / 1.8 mi)
  • Parking: Free self parking

Room Amenities

Sheraton Niagara Falls offers 392 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. A pillow menu is available. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Pillow options
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

TGI Fridays - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Rainforest Cafe - This family restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Starbucks Cafe - This café specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

Sweet Treats Shop - Onsite café. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Spa Services

  • Number of treatment rooms 1
  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Weight limit: 40 lbs

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • UnionPay
  • Pets allowed (no fees)

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 32.35 per accommodation, per night

The resort fee includes:

  • Internet access
  • In-room coffee
  • Parking
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 19.70 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Falls Niagara Falls NY Hotel
  • Sheraton Hotel Falls
  • Niagara Falls Sheraton
  • Sheraton Hotel Niagara Falls
  • Sheraton Niagara Falls
  • Sheraton On The Falls Hotel Niagara Falls
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  • Sheraton Falls Niagara Falls NY
  • Sheraton Falls Niagara Falls
  • Sheraton At The Falls Hotel Niagara Falls
  • Sheraton Niagara Falls Hotel
  • Sheraton at the Falls Niagara Falls NY
  • Sheraton at the Falls
  • Sheraton Niagara Falls Hotel
  • Sheraton Niagara Falls Niagara Falls
  • Sheraton Niagara Falls Hotel Niagara Falls

You should know

  • Pool access available from 7:00 AM to 11:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Promotions

Casino and Spa Credit

Book a stay in any room or rate category and receive USD 80 in resort credits, which is applied as follows at Seneca Niagara Resort & Casino: USD 50 per room in gaming credits and USD 30 spa voucher per room. Promotion also includes choice of USD 25 slot play coin-in or match play for eligible table games.


Full details provided at check-in. Gaming credit includes choice of the following per stay from Seneca Niagara Resort and Casino: USD 15 Free Slot Play with no coin-in required (one-time offer and must be a new member of the player’s advantage program), USD 25 Free Slot Play with USD 25 coin-in, USD 25 Match Play for eligible table games. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

url importing https://www.travelocity.ca/Niagara-Falls-Hotels-Sheraton-Niagara-Falls.h14373-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.