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4.3 out of 5

"The rooms were nice and the view was beautiful. Easy walking to places to eat and do. " More

By a verified traveller on Sun 24 Oct 2021

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Hotel Description

4-star spa hotel near Seneca Niagara Resort & Casino

On lake

A stay at this Downtown Niagara Falls hotel places you steps from Seneca Niagara Resort & Casino and within a 10-minute walk of Niagara Falls State Park. Rainbow Bridge and Fallsview Indoor Waterpark are also within 2 miles (3 km).

Casino, health club

This hotel features a casino, a full-service spa, and 10 restaurants. Traveling on business? Take advantage of the 5 conference rooms, as well as the business center and free WiFi in public areas. Enjoy the indoor pool and perks like free self parking.

Free WiFi, refrigerators

Offering conveniences like refrigerators and coffee/tea makers, the 604 guestrooms also have free WiFi and 24-hour room service. Other amenities include TVs, free local calls, and hair dryers.

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $93* Per night/room 13 Dec. - 14 Dec.

Corner Suite, 1 King Bed, Jetted Tub, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

View Room with Two Queen Beds Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

View Room with One King Bed Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Seneca Niagara Resort & Casino ratings based on 48 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Seneca Niagara Resort & Casino

Everyone (14) Couples (14) Family (17)
5 out of 5
The rooms were nice and the view was beautiful. Easy walking to places to eat and do.

Posted by , from BRIGHTON on 24 Oct. 2021

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4 out of 5
average casino

Posted by on 13 Oct. 2021

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5 out of 5
The rooms were very nice and clean. Roomy and love the makeup cove! Bathroom was wonderful!

Posted by , from CENTERVILLE on 22 Sep. 2021

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5 out of 5
The hotel and casino are very nice but there is no entertainment no buffet and limited restaurants open with long lines that do not move very fast and the lobby bar closed very early our room had a view of a roof but was nice inside

Posted by on 7 Sep. 2021

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4 out of 5
It is a beautiful place, but we were unable to eat where we wanted as dining places were only open some days. Probable due to short staffing (as most places are now). Dinner at the Western Door was amazing and staff was beyond wonderful. Loved it.

Posted by , from FRIDLEY on 4 Sep. 2021

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5 out of 5
Very close accessible to the Falls Street & Rainbow Blvd. area :) Lines too long all day long at Three Sisters Cafe, under staffed. Other two large restaurants no food supplies for dinner services :( We went out to Falls Street for meals.

Posted by on 22 Aug. 2021

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3 out of 5
Convenience distance to National Park.

Posted by on 10 Aug. 2021

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5 out of 5
only problem was eating; restaurants understaffed, and always a long wait, 30 minutes plus to get a table; unable to make reservations;

Posted by on 9 Aug. 2021

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3 out of 5

Posted by on 8 Aug. 2021

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1 out of 5
1. Assigned us a smoking room knowing that we had a 5 year and 3 month old with us. The room smelled horrible and was also dirty with stains on carpet and sofa. 2. The front desk staff(including shift manager) were extremely unhelpful and unprofessional and refused to move us to a different room. They also spoke to us in a completely different tone than they were speaking to white customers. 3. I ended up paying 400 dollars extra to upgrade to a suite(so almost 1400 dollars total for 2 night stay). 4. The suite was also horrible and didn't even have a microwave. It had 1 king bed and the front desk promised that they will get us an extra bed. However they never dropped off the bed despite us calling and reminding them 3 times which shows how inefficient and unprofessional the hotel staff is. 5. The shift manager was unapologetic and mean when I told her next day that the bed never arrived. 6. I was so sick and fed up with the hotel and its staff that I checked out after staying only 1 night despite paying 1400 dollars. 7. In conclusion the hotel and the staff are one of the worst I have seen. They are inefficient, incompetent and unprofessional. You are better off paying a fraction of money in surrounding hotels and getting much better service.

Posted by on 26 Jul. 2021

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About the Seneca Niagara Resort & Casino

Location 310 4th St, Niagara Falls, NY 14303

Property Features

Seneca Niagara Resort & Casino offers its guests a full-service spa, an indoor pool, and a health club. There are 10 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business center on site. There are 5 meeting rooms available. A casino, a spa tub, and a sauna are also featured at the business-friendly Seneca Niagara Resort & Casino. Self parking is free. Smoking is allowed in designated areas at this 4-star Niagara Falls hotel.

  • 1 building
  • 604 guestrooms or units
  • 23 levels
  • 10 dining venues
  • Casino
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Niagara Falls Station (3 km / 1.9 mi)
  • Parking: Free self parking

Room Amenities

Seneca Niagara Resort & Casino offers 604 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with pay movies. Rooms have partially open bathrooms. Bathrooms include showers and hair dryers. This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Bathrooms are partially open
  • In-room dining (24 hours)
  • Television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 5:30 AM to 10:30 AM.

Western Door - This restaurant specializes in seafood. Guests can enjoy drinks at the bar.

Koi - This restaurant specializes in Asian cuisine.

La Cascata - This restaurant specializes in Italian cuisine. Open select days.

Three Sisters Cafe - This restaurant specializes in Asian cuisine and serves breakfast only. Open 24 hours.

Thunder Falls Buffet - This buffet restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Sauna in spa
  • Spa tub in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests may be subject to health screenings for COVID-19 at the property.

Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are available for USD 15.0 per night.

Pet Policy

  • No pets allowed

Policies

Outside alcohol is not permitted on the premises. Alcoholic beverages are available for purchase at The News Stand in the hotel lobby, open 24 hours.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, and Barclaycard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and lunch. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA), Intertek Cristal (3rd party expert - Global), and Safe Travels (WTTC - Global).

  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Masks are compulsory at the property

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 30.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 13 and USD 20 per person (approximately)
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Niagara Casino
  • Hotel Seneca
  • Niagara Casino Hotel
  • Niagara Casino Seneca
  • Seneca & Hotel
  • Seneca Hotel
  • Seneca Niagara Casino
  • Seneca Niagara Casino & Hotel
  • Seneca Niagara Casino Hotel
  • Seneca Niagara Resort Casino
  • Seneca Resort Casino
  • Seneca Casino
  • Seneca Niagara Casino And Hotel
  • Seneca Niagara Hotel Niagara Falls
  • Hotel Seneca Niagara
  • Seneca Niagara Niagara Falls
  • Seneca Niagara Resort Casino
  • Seneca Niagara Resort & Casino Hotel
  • Seneca Niagara Resort & Casino Niagara Falls
  • Seneca Niagara Resort & Casino Hotel Niagara Falls

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't allowed at Seneca Niagara Resort & Casino.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.