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Comfort Inn The Pointe

3.0 star property
Hotel near Niagara Falls State Park in Niagara Falls

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Photo gallery for Comfort Inn The Pointe

Exterior
Lobby
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
1 Prospect Pointe, Niagara Falls, NY, 14303
  • Place, Niagara Falls State Park
    ‪2 min walk‬
  • Place, Rainbow Bridge
    ‪5 min walk‬
  • Place, Maid of the Mist
    ‪5 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(61 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(169 reviews)
  • City view
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(31 reviews)
  • City view
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Niagara Falls

Downtown Niagara Falls stay.Within a 10-minute walk of this Downtown Niagara Falls hotel, you'll find Niagara Falls State Park and Rainbow Bridge. Cave of the Winds and Clifton Hill are also within 2 miles (3 km).

What's nearby

  • Niagara Falls State Park - 2 min walk - 0.2 km
  • Conference Center Niagara Falls - 3 min walk - 0.3 km
  • Rainbow Bridge - 5 min walk - 0.5 km
  • Maid of the Mist - 5 min walk - 0.5 km
  • Seneca Niagara Resort & Casino - 7 min walk - 0.6 km

Getting around

  • Niagara Falls Station - 3 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 34 min drive

Restaurants

  • ‪Blues Burger Bar - ‬9 min walk
  • ‪TDR @ Seneca Niagara Casino & Hotel - ‬9 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Hard Rock Cafe - ‬2 min walk
  • ‪The Mami House - ‬8 min walk

About this property

Comfort Inn The Pointe

Hotel near Niagara Falls State Park in Niagara Falls
Free breakfast is served daily. Public spaces have free WiFi. Event space at this hotel measures 1056 square feet (98 square meters) and includes conference space. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Comfort Inn The Pointe. For a fee, parking is available.

This Niagara Falls hotel is smoke free.

  • 1 building
  • 110 guestrooms or units
  • 6 levels
  • 1056 sq ft of conference space
  • 98 sq m of conference space
  • To-go breakfast (free)
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Gift shop
  • Elevator
  • No smoking on site
Comfort Inn The Pointe offers 110 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 20 per night)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Meal delivery service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 75.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 20.00 per night
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Pointe
Comfort Inn Pointe Hotel
Comfort Inn Pointe Hotel Niagara Falls
Comfort Inn Pointe Niagara Falls
Comfort Inn Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls
Comfort Inn The Pointe Niagara Falls
Niagara Falls Comfort Inn
Comfort Inn The Pointe Hotel
Comfort Inn The Pointe Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls

Comfort Inn The Pointe Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 702 out of 1606 reviews
Rating 8 - Good. 432 out of 1606 reviews
Rating 6 - Okay. 267 out of 1606 reviews
Rating 4 - Poor. 103 out of 1606 reviews
Rating 2 - Terrible. 102 out of 1606 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Camilla

Stayed 1 night in Nov 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was very clean and the staff very helpful and courteous.
Stayed 1 night in Nov 2025

8/10 Good

Kimberly

Stayed 3 nights in Nov 2025

6/10 Okay

Vijay

Disliked: Cleanliness
Receptionist was very rude
Stayed 1 night in Nov 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
This hotel is perfectly located on the American side with beautiful views of Niagara State Park and very close to the Rainbow Bridge. It is clean with a comfortable bed. However, it is old and needs renovating. There is no sound proofing and you can hear the people in the next room. We lucked out and got a corner room (2 great views) on the 6th floor. We loved it.
View from our window
View from the other window
Stayed 2 nights in Nov 2025

10/10 Excellent

Gautam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good place to stay with yourself family.
Stayed 1 night in Nov 2025

2/10 Terrible

Jamie

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
When we got to our room the tv wouldnt turn on, the sink stopper was completely broken. The handlebar for the shower was halway broken off and for a shower the pull to turn on the shower would only go halfway, so water came out of the faucet and shower head. The floor also needs new carpeting and spider in the room (my son got bit on his cheek by one) Absolutely do not suggest this place it ruined the entire vacation. Also no rooms come with microwaves...
Stayed 8 nights in Nov 2025

8/10 Good

Lizbeth

Liked: Amenities, property conditions & facilities
Clean room, Thank you !
Stayed 1 night in Nov 2025

10/10 Excellent

Jorge

Stayed 1 night in Nov 2025

8/10 Good

Guangyang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is decent. The room is not quite clean and there is long hair on the restroom floor. The conditioner is used up. The shower is not working well. But the staff is nice and after I told them about issues, they fixed them right away. There is a $5 parking fee for each day. The location is great, close to the falls park. There are many great restaurants nearby.
Stayed 2 nights in Nov 2025

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, property conditions & facilities
Clean room in a great location
Stayed 3 nights in Aug 2025

8/10 Good

Noelia

Travelled with family
Liked: Cleanliness, property conditions & facilities
It’s was really near the falls. Variety on the breakfast.
Stayed 3 nights in Oct 2025

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good location and the room was clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness
Good hotel very easy access to falls
Stayed 1 night in Nov 2025

4/10 Poor

Jeff, Mount Juliet

Disliked: Amenities
Pay extra and stay in Canada. This hotel is a little sketchy… questionable side businesses connected to the hotel. Breakfast is located down stairs … it’s a maze… and next to housekeeping. Rooms were ok, but not staying there again, pay extra and go to Canada. Asked for late check out… Nope!! Toilet ran… asked to fix it for two days… nope!! Buyer beware!!
Stayed 2 nights in Nov 2025

8/10 Good

Onna

Stayed 3 nights in Nov 2025

10/10 Excellent

MAHREEN SUHAIL, Cincinnati

Stayed 1 night in Oct 2025

8/10 Good

David

Liked: Cleanliness, room comfort
Good
Stayed 2 nights in Nov 2025

10/10 Excellent

MOHAMMAD BILAL, KARACHI

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were good and hotel was very close to Niagara Falls. The staff was very helpful and courteous
Stayed 2 nights in Oct 2025

10/10 Excellent

aida

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, kind and he’s very helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Darshan

Liked: Cleanliness, property conditions & facilities
Clean room
Stayed 2 nights in Oct 2025

10/10 Excellent

Silvana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 3 nights in Nov 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of choices at breakfast, but food was subpar. Parking was very assessible, although $10/night to park seemed a little excessive , should be included. Other than that, I was very pleased with everything else. Service was great, especially the lady at the front desk, hotel was very clean, and location was amazing, right next to the falls, downtown, casinos, and many restaurants and bars! Not to far from Orchard Park and Buffalo, so the ride to the Bills game wasn't too bad! 4 out of 5 stars for me!
Stayed 2 nights in Nov 2025

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, amenities
Room was nice and pretty clean. Parking was $10 per night; Location was nice (right across and walking distance to the Falls). The hot water was all gone on Sunday morning when I wanted to take a shower. The hotel has a water container with ice in the lobby and there were free cookies next to it on Saturday night; that was nice. The 24 hour coffee station serves instant coffee. The breakfast is available at 7am. The area seems depressed, not many restaurants...just kind of run down. There is a beer bar with some food attached to the hotel, so you wouldn't have to venture away from the hotel if you didn't want to. I guess the Canadian side is where the night life is. I was warned to be careful in the area from relatives who live around here. Overall, I was still happy just because of the access and ability to easily walk to Niagara Falls State Park.
Stayed 2 nights in Nov 2025