Skip to main content
Beginning of main content
4.1 out of 5

"Close to Falls, but no restaurant, did serve breakfast which was satisfactory. For the price, it was not a 5-star hotel. Paid for location. " More

By a verified traveller on Sat 25 Aug 2018

Enter dates to see availability

Hotel Description

Hotel near Niagara Falls State Park in Niagara Falls

In Niagara Falls

Within a 10-minute walk of this Downtown Niagara Falls hotel, you'll find Niagara Falls State Park and Rainbow Bridge. Fallsview Indoor Waterpark and Cave of the Winds are also within 2 miles (3 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Business travelers can take advantage of the laundry service. A terrace, luggage storage, and free newspapers are also on offer.

Free WiFi, cable TV

The 110 guestrooms have TVs with cable channels and offer free WiFi and coffee/tea makers. Hair dryers, phones, and ironing boards are also available.

Standard Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$84* Per night/room 1 Jan. - 2 Jan.

Standard Room, 2 Queen Beds, Non Smoking (Upper Floor)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Inn The Pointe ratings based on 34 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comfort Inn The Pointe

Everyone (11) Couples (1) Family (3)
5 out of 5

Posted by on 25 Nov. 2019

Was this review helpful to you?
Comment from Hotel Management

25 Nov. 2019 by Tricia M, General Manager

Thank you for the recommendation - we do appreciate and are so glad you enjoyed your stay

4 out of 5
That it was so close to the Niagra Falls and the rainbow bridge was a huge selling point to me. For the most part the staff was amazing, just 1 had an attitude issue when answering questions.

Posted by on 23 Oct. 2019

Was this review helpful to you?
Comment from Hotel Management

23 Oct. 2019 by Tricia M, General Manager

Thank you so much for the feedback. We strive to provide an exceptional experience and we are glad you enjoyed your stay. I do apologize for the one issue you experienced

4 out of 5

Posted by on 20 Oct. 2019

Was this review helpful to you?
Comment from Hotel Management

21 Oct. 2019 by Patrick H/Sales Manager

Thank you for the lovely review! We appreciate your feedback and we look forward to the possibility of seeing you again!

5 out of 5
Close to falls and attractions. Easy to get to. Lots of parking. Nice breakfast.

Posted by on 6 Sep. 2019

Was this review helpful to you?
Comment from Hotel Management

6 Sep. 2019 by Tricia M, General Manager

So delighted that our location worked so well for you. Thank you for the recommendation

4 out of 5
There is nothing fancy about this hotel but you can’t beat the location. Staff was friendly and the bed was comfortable. The walk to the falls is super short and easy and everything is very close by. I would stay here again if my destination is Niagara Falls.

Posted by on 24 Aug. 2019

Was this review helpful to you?
Comment from Hotel Management

26 Aug. 2019 by Tricia M, General Manager

We do hope you will visit again. Your recommendation is most appreciated

4 out of 5
It was only a day but it was pleasant. Location is the best.

Posted by on 5 Aug. 2019

Was this review helpful to you?
Comment from Hotel Management

5 Aug. 2019 by Tricia M, General Manager

Thank you for the recommendation - so glad you enjoyed your stay

5 out of 5

Posted by on 23 Jul. 2019

Was this review helpful to you?
Comment from Hotel Management

24 Jul. 2019 by Tricia M, General Manager

Thank you so much for the recommendation - we love such wonderful feedback

4 out of 5
It was very close to everything, never had to use my car.

Posted by on 6 Jun. 2019

Was this review helpful to you?
Comment from Hotel Management

7 Jun. 2019 by Patrick H/Sales Manager

Thank you for the lovely review! We look forward to the possibility of seeing you again soon :)

5 out of 5

Posted by on 5 May 2019

Was this review helpful to you?
Comment from Hotel Management

6 May 2019 by Tricia M, General Manager

Thank you for the recommendation - we do appreciate and are so glad you enjoyed your stay

4 out of 5

Niagara Falls

Pros: Close to Falls
Cons: Improve quality of food for breakfast. Improve hotel to be a star hotel to be equivalent to the price.
Location: Location was ideal, and many activities were able to walk to or take a free trolley
Close to Falls, but no restaurant, did serve breakfast which was satisfactory. For the price, it was not a 5-star hotel. Paid for location.

Posted by on 25 Aug. 2018

Was this review helpful to you?
Comment from Hotel Management

27 Aug. 2018 by Tricia M, General Manager

We are glad you loved the location. We strive to proved an exceptional experience to our guests and are disappointed that we fell short with the breakfast during your visit. What could we do to make it better?

Property Features

Free breakfast is served. WiFi is free in public spaces. Event space at this hotel measures 1056 square feet (98 square meters) and includes a meeting room. A terrace, tour/ticket assistance, and gift shops/newsstands are also featured at the business-friendly Comfort Inn The Pointe. Free self parking is available. This Niagara Falls hotel is smoke free.

  • 1 building
  • 110 guestrooms or units
  • 6 levels
  • 1056 sq ft of conference space
  • 98 sq m of conference space
  • Breakfast available (free)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Buffalo, NY (BUF-Buffalo Niagara Intl.) (42.4 km / 26.4 mi)
  • Train station: Niagara Falls Station (2.9 km / 1.8 mi)
  • Parking: Free self parking

Room Amenities

Comfort Inn The Pointe offers 110 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and refrigerators can be requested.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator available
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free hot/cold buffet breakfast.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 7:00 AM
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • Number of children who can stay free - 2

Hotel Names

  • Comfort Inn Pointe
  • Comfort Inn Pointe Hotel
  • Comfort Inn Pointe Hotel Niagara Falls
  • Comfort Inn Pointe Niagara Falls
  • Comfort Inn Niagara Falls
  • Comfort Inn The Pointe Hotel Niagara Falls
  • Comfort Inn The Pointe Niagara Falls
  • Niagara Falls Comfort Inn
  • Comfort Inn The Pointe Hotel
  • Comfort Inn The Pointe Niagara Falls
  • Comfort Inn The Pointe Hotel Niagara Falls

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.ca/Niagara-Falls-Hotels-Comfort-Inn-The-Pointe.h6346-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.