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Crowne Plaza Niagara Falls NY Riverside by IHG

3.5 star property
3.5-star hotel near Fashion Outlets of Niagara Falls

Choose dates to view prices

Photo gallery for Crowne Plaza Niagara Falls NY Riverside by IHG

Terrace/patio
Exterior
Banquet hall
Indoor pool
Terrace/patio

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
7001 Buffalo Avenue, Niagara Falls, NY, 14304
  • Place, Niagara River
    ‪18 min walk‬
  • Place, Buckhorn Island State Park
    ‪1 min drive‬
  • Place, Niagara Falls State Park
    ‪5 min drive‬
  • Airport, Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Mobility)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Mobility)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Roll-in Shower, Non Smoking (Communications, Mobility)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 2 Queen Beds, Roll-in Shower, Non Smoking (Communications, Mobility)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, City View

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Standard Room, 2 Queen Beds, City View

7.0 out of 10
Good
(10 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 47 sq m
  • Sleeps 8
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Standard Room, 2 Queen Beds, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, River View

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, River View

8.0 out of 10
Very good
(6 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, River View

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Standard Room, 2 Queen Beds, River View

7.4 out of 10
Good
(3 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Suite, 2 Bedrooms

  • 63 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, City View

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, River View

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Suite, 1 Bedroom, River View

10.0 out of 10
Exceptional
(2 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, River View

Premium Room, 1 King Bed, River View | Room amenity

Premium Room, 1 King Bed, River View

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

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Premium bedding, in-room safe, desk, blackout drapes

Holiday Inn Express Grand Island - Niagara Falls by IHG

Grand Island
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,622 reviews
The price is CA $102
CA $116 total
includes taxes & fees
Jan 4 - Jan 5, 2026
Holiday Inn Express Grand Island - Niagara Falls by IHG

About the area

Niagara Falls

La Salle stay.A stay at this La Salle hotel places you within 3 miles (5 km) of Fashion Outlets of Niagara Falls and 6 miles (10 km) of Niagara Falls State Park. Rainbow Bridge and American Falls are also within 6 miles (10 km).

What's nearby

  • Niagara River - 18 min walk - 1.5 km
  • Buckhorn Island State Park - 1 min drive - 1.8 km
  • Niagara Falls State Park - 5 min drive - 7.6 km
  • Rainbow Bridge - 6 min drive - 9.0 km
  • American Falls - 7 min drive - 9.0 km

Getting around

  • Niagara Falls Station - 14 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 11 min drive

Restaurants

  • ‪Chic-Fil-A - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Dunkin' - ‬3 min drive
  • ‪Taco Bell - ‬4 min drive
  • ‪Wendy's - ‬4 min drive

About this property

Crowne Plaza Niagara Falls NY Riverside by IHG

3.5-star hotel near Fashion Outlets of Niagara Falls
Crowne Plaza Niagara Falls NY Riverside by IHG offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 8673 square feet (806 square meters) and includes conference space. A vending machine, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Crowne Plaza Niagara Falls NY Riverside by IHG. Parking is available for a fee.

This 3.5-star Niagara Falls hotel is smoke free.

  • 1 building
  • 141 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 8673 sq ft of conference space
  • 806 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Crowne Plaza Niagara Falls NY Riverside by IHG offers 141 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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includes taxes & fees
Jan 4 - Jan 5, 2026
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 10 per night)
  • Extended parking on site (surcharge)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: USD 9 to 18 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (72 inch wide door)
  • Grab bar near toilet (33 inches high)
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 9 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 9 to 18 per person
  • Self parking fee: USD 10.00 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Four Points Niagara Falls New York
Four Points Sheraton Hotel Niagara Falls New York
Four Points Sheraton Niagara Falls New York
Sheraton Niagara Falls New York
Four Points Sheraton Niagara Falls Riverfront Hotel
Four Points Sheraton Riverfront Hotel
Four Points Sheraton Niagara Falls Riverfront
Four Points Sheraton Riverfront
Four Points Sheraton Niagara Falls
Four Points by Sheraton Niagara Falls Riverfront
Four Points by Sheraton Niagara Falls New York
Four Points by Sheraton Niagara Falls Riverfront
Four Points by Sheraton Niagara Falls New York
Four Points Sheraton Niagara Falls Hotel
Four Points Sheraton Niagara Falls
Hotel Four Points by Sheraton Niagara Falls Niagara Falls
Niagara Falls Four Points by Sheraton Niagara Falls Hotel
Hotel Four Points by Sheraton Niagara Falls
Four Points by Sheraton Niagara Falls Niagara Falls
Four Points Sheraton
Four Points Sheraton Hotel
Four Points by Sheraton Niagara Falls
Niagara Riverside Resort BW Premier Collection
Crowne Plaza Niagara Falls NY Riverside by IHG Hotel
Crowne Plaza Niagara Falls NY Riverside an IHG Hotel
Crowne Plaza Niagara Falls NY Riverside by IHG Niagara Falls

Crowne Plaza Niagara Falls NY Riverside by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 386 out of 1002 reviews
Rating 8 - Good. 225 out of 1002 reviews
Rating 6 - Okay. 188 out of 1002 reviews
Rating 4 - Poor. 99 out of 1002 reviews
Rating 2 - Terrible. 104 out of 1002 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

MIKE, SAN JOSE

Stayed 1 night in Oct 2025

10/10 Excellent

Georgeann, Apopka

Liked: Cleanliness, staff & service, property conditions & facilities
We had the best stay
Stayed 4 nights in Sep 2025

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view of the river. We had noisy neighbors both nights, not your fault.
Stayed 3 nights in Sep 2025

2/10 Terrible

Dominick

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Thepool water looked green and cloudy. Also the pool room was like 85 degrees and was like a sauna. Other than that everything was fine
Stayed 1 night in Sep 2025

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent!Very helpful, friendly and respectful!! We enjoyed our meals that were cooked to order! They were all flavorful and delicious! The property was very well maintained as well!
Stayed 2 nights in Sep 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right along the river, and had bar and grill right in hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Stayed 1 night in Sep 2025

4/10 Poor

Yirley

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Seka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great! And the location is 100% what we were looking for.
Stayed 2 nights in Sep 2025

10/10 Excellent

Vanessa

Stayed 1 night in Aug 2025

10/10 Excellent

Neal

Stayed 1 night in Aug 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Vinko

Stayed 2 nights in Aug 2025

10/10 Excellent

Daiana

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Romel

Travelled with family
Liked: Staff & service, amenities
The thing that stood out was the size of the room. It felt very cramped for a family of 4.
Stayed 1 night in Aug 2025

10/10 Excellent

Sully

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great spot for a last minute reservation
Stayed 1 night in Aug 2025

10/10 Excellent

MOHAMED RAZA

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Robert, Lake Hiawatha

Travelled with family
Liked: Staff & service, property conditions & facilities
Enjoyable stay. Staff was extremely courteous and accommodating.
Stayed 3 nights in Aug 2025

10/10 Excellent

Leslie

Stayed 2 nights in Aug 2025

10/10 Excellent

Lalit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Dorothy

Stayed 2 nights in Aug 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Aug 2025

10/10 Excellent

kaylin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful next to the river. My family and i enjoyed the pool. We also appreciated the help and friendliness of the staff
Stayed 2 nights in Aug 2025

10/10 Excellent

omar

Liked: Amenities, property conditions & facilities
Very nice place
Stayed 1 night in Jul 2025