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4.5 out of 5

"Great stay. Difficult to find parking lot. " More

By a verified traveller on Wed 12 Oct 2022

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Hotel Description

3-star hotel near Sahlen Field

Heart of Buffalo

Within a 10-minute walk of this Downtown Buffalo hotel, you'll find Sahlen Field and Shea's Performing Arts Center. Buffalo and Erie County Naval and Military Park and KeyBank Center are also within 2 miles (3 km).

Business services

The hotel's indoor pool, gym, and 2 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the 3 conference rooms, 24-hour business center, and airport shuttle. Enjoy a meal from the restaurant and perks like free WiFi.

Room, 2 Queen Beds, Bathtub, City View (Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $169* Per night/room 5 Feb. - 6 Feb.

Junior Suite, 2 Queen Beds, Accessible, Bathtub (2 Queen Beds & Sofa Bed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, City View (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

King Room, Luxury Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Garden Inn Buffalo Downtown ratings based on 11 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hilton Garden Inn Buffalo Downtown

Everyone (2) Couples (2) Family (4)
2 out of 5
Checked-in and went to a hockey game. Before I sat down, during the National anthem, hotel called me. They wanted to know if my vehicle was parked out front. I had parked it in the lot they told me to about an hour ago. I missed ten minutes of the game

Posted by on 28 Oct. 2022

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Comment from Hotel Management

28 Oct. 2022 by ErinH

Richard, Once again, we sincerely apologize for the inconvenience. We hope that the complimentary parking we offered you was satisfactory for your troubles.

5 out of 5
Great stay. Difficult to find parking lot.

Posted by on 12 Oct. 2022

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Comment from Hotel Management

16 Oct. 2022 by Zack S.

Thank you for taking the time to provide your review! We are so glad that you enjoyed your stay with us!

4 out of 5
This hotel is on the train line directly to Key Bank Center. Very convenient for a concert there.

Posted by , from Sharon Springs on 18 Jul. 2022

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Comment from Hotel Management

18 Jul. 2022 by Zack S.

Thank you for taking the time to leave your review. We are so gla that you enjoyed your stay with us!

4 out of 5
Quiet and easy to get around the city from here.

Posted by , from Lewis Center on 20 Mar. 2022

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Comment from Hotel Management

23 Mar. 2022 by Zack S.

Thank you for taking the time to provide your feedback! We are so glad you enjoyed your stay with us!

5 out of 5
Next to trolley makes getting around easy.

Posted by on 8 Mar. 2022

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Comment from Hotel Management

9 Mar. 2022 by Zack S.

Thank you for leaving your feedback! We are glad that you enjoyed your stay with us!

5 out of 5

Posted by on 29 Dec. 2021

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5 out of 5
Staff was friendly and helpful. I liked the ecological approach to housekeeping. There is often no need to have the room cleaned each day, especially for a short (1-3 nights) trip.

Posted by , from BRADFORD on 20 Sep. 2021

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Comment from Hotel Management

21 Sep. 2021 by Hilton Garden Inn Buffalo Downtown

Thanks for visiting us Steven! We hope to welcome you back again soon!

5 out of 5
We visited Tappo Italian restaurant and Big Ditch Brewing. All within walking distance!

Posted by on 29 May 2021

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Comment from Hotel Management

7 Jun. 2021 by Hilton Garden Inn Buffalo Downtown

Thanks for the tips! Buffalo have plenty of great dining options for any taste!

5 out of 5
I had a great stay but I wish parking could have been closer to the hotel. Having to walk back and forth with luggage and kids made it a bit difficult.

Posted by on 22 Jan. 2021

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5 out of 5
Excellent view of the city. Definitely won me over for the next time I will be staying downtown.

Posted by , from Olean, NY on 5 Dec. 2020

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Comment from Hotel Management

8 Dec. 2020 by Kaitlin

Thank you for taking the time to write a review! We are so glad you enjoyed your stay and liked the view of the city from your room! We hope to see you again soon.

About the Hilton Garden Inn Buffalo Downtown

Location 10 Lafayette Square, Buffalo, NY 14203

Property Features

Hilton Garden Inn Buffalo Downtown offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 3800 square feet (353 square meters) and includes conference space. The business-friendly Hilton Garden Inn Buffalo Downtown also features gift shops/newsstands, coffee/tea in a common area, and concierge services. This 3-star Buffalo hotel is smoke free.

  • 1 building
  • 124 guestrooms or units
  • 14 levels
  • 2 bars or lounges
  • 3800 sq ft of conference space
  • 353 sq m of conference space
  • Built in 2014
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Dining venue

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Transport

  • Train station: Buffalo-Exchange Street Station (1 km / 0.6 mi)
  • Metro station: Lafayette Square Station (0.1 km / 0.1 mi)

Room Amenities

Hilton Garden Inn Buffalo Downtown offers 124 accommodations with MP3 docking stations and coffee/tea makers. 39-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Garden Grille & Bar - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 11 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Carte Blanche, and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA), COVID-19 Guidelines (CDC), and COVID-19 Guidelines (WHO).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Car not required
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Cashless transactions are available
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7.99 and USD 18.99 for adults, USD 7.99 and USD 18.99 for children (approximately)
  • Offsite parking fee: USD 15.00 per night (0.2 mi away)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Buffalo Downtown Hotel
  • Hilton Garden Inn Buffalo Downtown Hotel
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  • Buffalo Hilton Garden Inn Buffalo Downtown Hotel
  • Hotel Hilton Garden Inn Buffalo Downtown
  • Hilton Garden Inn Buffalo Downtown Buffalo
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  • Hilton Buffalo Buffalo
  • Hilton Garden Inn Buffalo Downtown Hotel
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You should know

  • Pool access available from 6:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.