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4.1 out of 5

"Liked the friendliness of staff. " More

By a verified traveller on Wed 06 Oct 2021

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Hotel Description

Hotel near Walden Galleria Mall in Buffalo

In suburbs

Within 6 miles (10 km) of this Buffalo hotel, you'll find Walden Galleria Mall and Island Park. Glen Falls and Eastern Hills Mall are also within 6 miles (10 km).

Free shuttle, parking

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy free perks like free self parking and an area shuttle.

Free WiFi, flat-screen TVs

The 207 soundproofed guestrooms offer free WiFi and room service. Flat-screen TVs come with satellite channels, and other amenities include coffee/tea makers and free local calls.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$94* Per night/room 2 Nov. - 3 Nov.

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Buffalo Airport Hotel ratings based on 33 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Buffalo Airport Hotel

Everyone (20) Couples (6) Family (4)
5 out of 5
Liked the friendliness of staff.

Posted by , from AVA on 6 Oct. 2021

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Comment from Hotel Management

6 Oct. 2021 by Jenna Schweitzer

Thank you for choosing the Buffalo Airport Hotel and for your 5 star rating! Our staff is top notch and we look forward to your next stay!

5 out of 5
Early morning maintenance crew outside running leaf blower at 7am .

Posted by on 27 Sep. 2021

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Comment from Hotel Management

27 Sep. 2021 by Jenna

Thank you for visiting and for your feedback! We appreciate your rating and would love to welcome you back in the future!

3 out of 5
My review about this property is mixed. I was grateful to be able to get a room on such short notice but I realized why. The staff is very nice but almost everything about this hotel is old. As someone that has back problems I was very upset to find out they have NO ELEVATORS so I had to carry a suitcase to the 2nd floor. The hotel is located down the street from the airport which is what I wanted, directly next door to a restaurant & centrally located around stores & restaurants. I was only in town for 2 days so it worked but I’ve definitely spent less money & stayed in nicer more modern hotels.

Posted by , from HAMDEN on 30 Aug. 2021

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Comment from Hotel Management

15 Sep. 2021 by Jenna Schweitzer

Thank you for sharing your experience. I apologize for a frustrating experience carrying your luggage. As part of our upgrades, elevators will be installed. We hope to welcome you back when our renovations are complete!

5 out of 5
The rooms are truly soundproof. The restaurant is convenient. The staff is helpful and friendly.

Posted by on 19 Aug. 2021

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Comment from Hotel Management

15 Sep. 2021 by Jenna Schweitzer

Thank you for choosing The Buffalo Airport Hotel! We appreciate your feedback and look forward to your next visit!

3 out of 5
Our room smelled like a wet dog, the smell was disgusting and over powering to the point that we purchased a glade plug in to mask the smell. This was mostly unsuccessful since the odor was so strong.

Posted by on 23 Jul. 2021

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Comment from Hotel Management

15 Sep. 2021 by Jenna Schweitzer

Thank you for visiting the Buffalo Airport Hotel and for your honest feedback. I am disappointed to hear of this experience and we have taken the appropriate measures to make sure this does not re-occur. We hope you will give us another try!

4 out of 5
Nice room but could a fridge.

Posted by on 17 Jul. 2021

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3 out of 5
Overall the property and staff were great. Shuttle service was very pleasant and helpful. However the other guests were extremely noisy slamming doors, kids screaming til early morning hours…..

Posted by on 16 Jun. 2021

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5 out of 5

Posted by on 10 May 2021

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5 out of 5

Posted by on 27 Apr. 2021

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5 out of 5

Posted by on 6 Mar. 2021

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About the Buffalo Airport Hotel

Location 4600 Genesee St, Buffalo, NY 14225

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and limo/town car service are available. Public spaces have free WiFi. Event space at this hotel measures 3520 square feet (327 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Buffalo Airport Hotel. A roundtrip airport shuttle (available on request) and an area shuttle are free. Self parking is free. This Buffalo hotel is smoke free.

  • 207 guestrooms or units
  • 2 levels
  • 3520 sq ft of conference space
  • 327 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Buffalo-Depew Station (5.7 km / 3.5 mi)
  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Buffalo Airport Hotel offers 207 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Sports 365 Bar & Grill - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at noon

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • No elevators
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Hotel Names

  • Holiday Inn Buffalo International Airport
  • Holiday Inn Hotel Buffalo International Airport
  • Cheektowaga Holiday Inn
  • Holiday Inn Cheektowaga
  • Holiday Inn Buffalo International Airport Hotel
  • Holiday Inn Buffalo International Airport Hotel Cheektowaga
  • Buffalo Airport Hotel Hotel
  • Buffalo Airport Hotel Buffalo
  • Buffalo Airport Hotel Hotel Buffalo
  • Holiday Inn Buffalo International Airport

You should know

  • Buffalo Airport Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.