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Hotel at the Lafayette Trademark Collection by Wyndham

3.5-star property
391 Washington St, Buffalo, NY 1-855-887-0424
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3.7 out of 5
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See all 15 Travelocity Reviews

"The hotel was renovated beautifully, without loosing its charm. We were upgraded to a suite upon check-in which was a nice surprise. The clerk was ver ... " More

By a verified traveller on Wed 04 Jan 2017

Points Of Interest

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Hotel Description

3.5-star hotel near Canalside

Downtown Buffalo stay

Within a 10-minute walk of this Downtown Buffalo hotel, you'll find Buffalo Niagara Convention Center and Shea's Performing Arts Center. Canalside and KeyBank Center are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. A coffee shop, a lobby fireplace, and dry cleaning are also on offer.

Free WiFi, flat-screen TVs

The 57 individually decorated guestrooms offer free WiFi and room service. Other amenities include premium bedding, rainfall showerheads, and flat-screen TVs with cable channels.

Deluxe Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$140* Per night/room 2 Feb. - 3 Feb.

Suite, 1 King Bed, Non Smoking (Bethune Suite)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Non Smoking (1 Queen Bed)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed, Non Smoking (Marquis Suite)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel at the Lafayette Trademark Collection by Wyndham ratings based on 15 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel at the Lafayette Trademark Collection by Wyndham

Everyone (10) Couples (1) Family (1)
1 out of 5
Got to the property and it looked very vintage upon walking in. The elevators were broken so we had to use the service elevator to get to our room. We booked a suite and from the looks of the pictures it looked great! Walking to our room the hotel was just super old and creepy. You didn’t feel like you were in a hotel at all. Inside the room was worn down, the couch had rips in it, the floor wasn’t vacuumed, there were crumbs on the table. Not what was advertised in the pictures in the slightest bit. I ended up going to the front desk less than an hour after checking in to ask for a refund and stayed somewhere else.

Posted by on 6 Sep. 2019

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Comment from Hotel Management

26 Oct. 2019 by Erin H.

We appreciate your feedback and are sorry to hear that your stay did not meet your expectations.

5 out of 5

Posted by on 29 Aug. 2019

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Comment from Hotel Management

29 Aug. 2019 by Erin H.

Thank you!

3 out of 5
Wi-fi service in the first room I was in was virtually non-existent. Front Desk GM moved room which was a considerable improvement. Housekeeping late for service and I was back in the room so refused service that day. Bed was terribly uncomfortable.

Posted by on 28 Jun. 2019

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Comment from Hotel Management

28 Jun. 2019 by Erin H.

Thank you for your feedback. We are sorry to hear your stay did not meet your expectations. We will take your feedback into consideration and address these issues accordingly.

3 out of 5
The location is great and, problems notwithstanding, it was a decent value. My room was sizable and attractive. But it had a funky smell, no refrigerator and wi-fi cutouts.

Posted by , from Chicago on 13 May 2019

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Comment from Hotel Management

19 May 2019 by Nicole-AGM

Thank you for sharing your feedback with us. We hope to see you again for an improved experience.

5 out of 5

Posted by on 7 Apr. 2019

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Comment from Hotel Management

13 Apr. 2019 by Nicole-AGM

Thank you for taking the time to rate your stay with us.

5 out of 5
Loved our room, location for hockey game - very walkable, front desk and valet staff very helpful. Will stay again.

Posted by on 21 Mar. 2019

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Comment from Hotel Management

21 Mar. 2019 by Kristina- Front Office Manager

Thank you so much for your feedback, we appreciate it! We hope to see you again soon!

2 out of 5

Posted by on 12 Mar. 2019

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Comment from Hotel Management

1 Apr. 2019 by Kristina- Front Office Manager

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on 2 Mar. 2019

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Comment from Hotel Management

1 Apr. 2019 by Kristina- Front Office Manager

Thanks for staying with us. We appreciate your feedback!

5 out of 5
This hotel is in an historic building. The rooms are spacious and beautiful. It went beyond my expectations!

Posted by on 19 Feb. 2019

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Comment from Hotel Management

29 Mar. 2019 by Kristina- Front Office Manager

Thank you so much for your feedback, we appreciate it! We hope to see you again soon!

4 out of 5
Close to downtown attractions, good food, parking is somewhat inconvenient and is a separate fee.

Posted by on 18 Jan. 2019

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Comment from Hotel Management

21 Jan. 2019 by Kristina- Front Office Manager

Thank you so much for your feedback, we appreciate it! Since we are located in the downtown area, we are very limited to our parking options but do offer the valet parking to better serve guests which is at an additional fee that is listed on all of our websites. We hope to see you again soon!

About the Hotel at the Lafayette Trademark Collection by Wyndham

Location 391 Washington St, Buffalo, NY 14203

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. WiFi is free in public spaces. A fitness center, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Hotel at the Lafayette Trademark Collection by Wyndham. Parking is available for a fee. This 3.5-star Buffalo hotel is smoke free.

  • 57 guestrooms or units
  • Built in 1904
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Buffalo, NY (BUF-Buffalo Niagara Intl.) (16.9 km / 10.5 mi)
  • Train station: Buffalo-Exchange Street Station (1.9 km / 1.2 mi)
  • Metro station: Lafayette Square Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel at the Lafayette Trademark Collection by Wyndham offers 57 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (heating)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Lafayette Brewing Company - This restaurant serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Public Espresso - Onsite café. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • No rollaway/extra beds available
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 20 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Lafayette
  • Hotel Lafayette Buffalo
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  • Lafayette Hotel
  • Hotel Lafayette Trademark Collection Hotel Buffalo
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  • Hotel Lafayette Trademark Collection Wyndham Buffalo
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  • Hotel at the Lafayette Trademark Collection by Wyndham Hotel
  • Hotel at the Lafayette Trademark Collection by Wyndham Buffalo
url importing https://www.travelocity.ca/Buffalo-Hotels-Hotel-at-the-Lafayette-Trademark-Collection-by-Wyndham.h5058670-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.