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The Westin Buffalo

4.0 star property
4-star hotel near KeyBank Center

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Photo gallery for The Westin Buffalo

Exterior
American cuisine
Reception
Lobby
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping
  • Breakfast available
  • Pet-friendly

Explore the area

View in a map
250 Delaware Ave, Buffalo, NY, 14202
  • Shea's Performing Arts Center
    ‪3 min walk‬
  • Buffalo Niagara Convention Center
    ‪5 min walk‬
  • KeyBank Center
    ‪2 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪14 min drive‬

Room options

Premium Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Multiple Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds

View all photos for Premium Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Multiple Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, Multiple Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Traditional Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, Multiple Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Traditional Room, Multiple Beds, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Living area

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Multiple Beds, Non Smoking (Mobility Accessible, Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite, Multiple Beds, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 5
  • 2 King Beds

View all photos for Traditional Room, Multiple Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Traditional Room, Multiple Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 King Beds

View all photos for Traditional Room, Multiple Beds (Mobility/Hearing Access, Roll-in Shwr)

In-room safe, desk, blackout drapes, iron/ironing board

Traditional Room, Multiple Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 King Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

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About the area

Buffalo

Downtown Buffalo stay.A stay at this Downtown Buffalo hotel places you steps from Chippewa District and within a 5-minute walk of Statler Tower. Fountain Plaza and Buffalo Visitor Center are also within half a mile (1 km).

What's nearby

  • Shea's Performing Arts Center - 3 min walk - 0.3 km
  • Buffalo Niagara Convention Center - 5 min walk - 0.4 km
  • Sahlen Field - 14 min walk - 1.2 km
  • Canalside - 2 min drive - 1.8 km
  • KeyBank Center - 2 min drive - 1.8 km

Getting around

  • Fountain Plaza Station - 5 min walk
  • Buffalo-Exchange Street Station - 6 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 16 min drive

Restaurants

  • ‪Sidelines Sports Bar and Grill - ‬2 min walk
  • ‪Bada Bing - ‬2 min walk
  • ‪Chez Ami Restaurant & Lounge - Steaks, Seafood, Italian & Burgers - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Tap House Pub & Grill - ‬1 min walk

About this property

The Westin Buffalo

4-star hotel near KeyBank Center
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi. A fitness center, gift shops/newsstands, and a garden are also featured at the business-friendly The Westin Buffalo. For a fee, parking is available.

This 4-star Buffalo hotel is smoke free.

  • 115 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Westin Buffalo offers 115 accommodations with safes and complimentary bottled water. 49-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Buffalo hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 10 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 20 per day)
  • Covered valet parking on site (USD 50 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 12 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 49-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Weight limit: 40 lbs per pet

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 25 per person
  • Fee for in-room wireless internet: USD 10 per day (rates may vary)
  • Covered self parking fee: USD 20 per day
  • Covered valet parking fee: USD 50.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Buffalo Hotel
Westin Buffalo
The Westin Buffalo Hotel
The Westin Buffalo Buffalo
The Westin Buffalo Hotel Buffalo

The Westin Buffalo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 288 out of 393 reviews
Rating 8 - Good. 68 out of 393 reviews
Rating 6 - Okay. 18 out of 393 reviews
Rating 4 - Poor. 8 out of 393 reviews
Rating 2 - Terrible. 11 out of 393 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Linens need to be updated. Had towels that were tattered and frayed. Staff is always friendly and helpful. Connected parking garage is a plus. Plenty of dining options in the area.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Olena

Stayed 1 night in May 2025

10/10 Excellent

Lee

Stayed 1 night in May 2025

8/10 Good

Jessica

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Hannah

Liked: Staff & service
Disliked: Property conditions & facilities
There were rips and holes in the sheets. TV was difficult to use and remote didn’t work well. Staff was very friendly, although valet parking was a hassle
Stayed 1 night in Apr 2025

10/10 Excellent

Miranda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay. Didn’t enjoy being called by front desk about noise complaint when my tv volume was low. Neighbors to room decided to go to bed before 8 pm which was before my concert I was attending. Made me uncomfortable to talk or make a peep after concert. Otherwise I like the hotel I just found that unfair the neighbors rained on my datenight
Stayed 1 night in Apr 2025

10/10 Excellent

Aqueelah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay I will come back, came for a concert, first time and I will return
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities
Fantastic hotel and the staff were amazing
Stayed 1 night in Apr 2025

10/10 Excellent

shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher

Stayed 1 night in Feb 2025

10/10 Excellent

Krystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was absolutely perfect at The Westin. I wanted more of an upscale hotel to stay at in Buffalo while coming for the sabers game and this was it. The food was delicious and service was impeccable. All the staff was friendly and helpful with the requests we had .
Stayed 1 night in Mar 2025

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Excellent staff. Excellent room and bath. Great bed.
Stayed 1 night in Mar 2025

10/10 Excellent

Toya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place to stay in Buffalo.
Stayed 1 night in Mar 2025

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lobby and friendly staff. Parking was very easy. The bed was very comfortable. The restaurant was ok and the cafe was not that great, but there is a Starbucks across the street which was very convenient.
Stayed 2 nights in Feb 2025

10/10 Excellent

Madina

Liked: Cleanliness, staff & service, property conditions & facilities
SAFETY I LIKE THE MOST AND USING THE GYM EVERYDAY!
Stayed 4 nights in Feb 2025

2/10 Terrible

Anthony

Stayed 1 night in Feb 2025

6/10 Okay

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, spacious and great staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was big. The bed was great. Everything was neat and clean. The shower was big, glass doors, rain shower head and a sprayer.

10/10 Excellent

Toya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant options were excellent, and most importantly, the staff was accommodating and highly professional. Plus, the state-of-the-art gym on the fourth floor offered an incredible view.
Stayed 1 night in Jan 2025

10/10 Excellent

Muhammad

Stayed 2 nights in Jan 2025

10/10 Excellent

Shafaq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and service. Great food as well.
Stayed 2 nights in Jan 2025

10/10 Excellent

MK

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Chloe and Ryan and Felita- wonderful service!!
Stayed 1 night in Jan 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Shimon

Stayed 1 night in Sep 2024