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4.3 out of 5

"Room was clean And friendly staff, easy check in. Great pool area. Overall very happy with my stay. " More

By a verified traveller on Sun 23 Feb 2020

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Hotel Description

3.5-star hotel near University At Buffalo - North Campus

In suburbs

Within a 15-minute walk of the hotel, you'll find University At Buffalo - North Campus and Northtown Center at Amherst. University At Buffalo Center for the Arts and Boulevard Mall are also within 2 miles (3 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the 24-hour fitness center and perks like free self parking and a free area shuttle.

Free Internet, MP3 docks

Featuring conveniences like refrigerators and coffee/tea makers, the 187 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. MP3 docks, room service, and premium bedding are also available.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$140* Per night/room 31 May - 1 Jun.

Standard Room, 1 King Bed with Sofa bed, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Kitchenette

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

DoubleTree by Hilton Hotel Buffalo - Amherst ratings based on 36 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Buffalo - Amherst

Everyone (3) Business (2) Family (6)
5 out of 5
Room was clean And friendly staff, easy check in. Great pool area. Overall very happy with my stay.

Posted by on 23 Feb. 2020

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Comment from Hotel Management

24 Feb. 2020 by Hotel Management

Thank you for taking the time to tell us about your stay. It was a pleasure to have you stay with us, and we hope to see you again very soon!

4 out of 5
Friendly staff. Easy check in and check out. Good breakfast menu. We stay there when visiting family in Buffalo

Posted by , from Maryland on 18 Dec. 2019

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Comment from Hotel Management

18 Dec. 2019 by Guest Services Manager

Dear Lolo, Thank you for taking the time to leave feedback about your stay, and we appreciate your kind words! I am so happy to hear your stay with us was amazing. We value your continued loyalty and hope to see you again in the not too distant future. On behalf of everyone here and DoubleTree Buffalo-Amherst we wish you the merriest of holidays and a very happy new year!

4 out of 5

Posted by on 14 Oct. 2019

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Comment from Hotel Management

9 Dec. 2019 by Guest Services Manager

Thank you for your feedback! We are glad you enjoyed your stay, and we hope to see you again very soon!

4 out of 5

Posted by on 22 Jul. 2019

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5 out of 5
Beds were comfortable & the pillows to die for. My daughter wanted to take them home with us! Staff very friendly. Accommodations very clean.

Posted by on 15 Jul. 2019

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4 out of 5
Staff well trained and responsive. excellent location . Only the room was kinda tight quater for 3 adult and the shower and toliet area were real tight

Posted by on 2 Jul. 2019

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4 out of 5
Pros: The people.
Cons: More willingness to compensate for noisy neighbor dogs. We asked but were refused.
Location: 15 minutes from the airport.
We stayed 2 nights. All the staff was very friendly and as helpful as they could be regarding directions and local color. We arrived the first night after a grueling travel day and just wanted to veg and watch TV. The TV didn't work - no signal. After about 1/2 hour that was fixed by maintenance. The next night it happened again. We didn't bother. The internet wifi was weak an unable to support the windows of our laptop. The bed was very comfortable. The bathroom was moderately clean, but not spic&span (dirty floor). The second night there were dogs next door that were barking from 5 pm onward. We had to catch an early flight and the dogs made it unable for us to sleep. My wife called after about 2 hours but there was nothing the desk could do (how about taking the dogs down to the lobby?) It was a vary bad night, which made for a very day, and I think we should have gotten some compensation for our discomfort. Nothing was offered. The desk was afraid of corporate and unbending.

Posted by , from Austin, tx. on 26 Jun. 2016

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5 out of 5

amazing staff

Pros: the staff.and the rooms
Cons: the t.v in room 420
Location: the shopping,and the university of buffalo .are son will being playing football for them this year 2016-2019
omg,it was the best we had so much fun with the staff.we got snow in for one day they was so good about keeping us in the same room.give us coffee in the AM and help us get the snow off are car the next day.and the van guy was so good about taking us out .with 3 feet of snow.best weekend .

Posted by , from canton ohio on 21 Jan. 2016

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5 out of 5
Pros: Restaurant staff was excellent. Reception desk not so friendly or very helpful.
Cons: gift shop. free coffee in the loby. Better coffee in the room. The coffee in the room was not good.
Location: location was very good. Close to Cananda. They need to provide maps, which they did not have .
It was a nice location. Easy to get onto major highways.

Posted by on 6 Oct. 2015

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3 out of 5

Convenient

The hotel was clean and priced really well, however the facilities were some what lacking. The tv was matleginal at best, and the pool was questionable( the water was cloudy and the chlorine content was so high the we actually started coughing from the ambient air) we opened doors to the outside to help clear the air after asking a staff member however after he left another came along and made us feel as is we had done something wrong

Posted by on 7 Sep. 2015

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About the DoubleTree by Hilton Hotel Buffalo - Amherst

Location 10 Flint Rd, Amherst, NY 14226

Property Features

DoubleTree by Hilton Hotel Buffalo - Amherst offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Barbecue grills, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Hotel Buffalo - Amherst. A roundtrip airport shuttle during limited hours and an area shuttle are free. Free self parking is available. This 3.5-star Amherst hotel is smoke free.

  • 187 guestrooms or units
  • 4 levels
  • Built in 1987
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Buffalo, NY (BUF-Buffalo Niagara Intl.) (13.3 km / 8.3 mi)
  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Hotel Buffalo - Amherst offers 187 accommodations with MP3 docking stations and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Amherst hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Cappuccinos Sidewalk Cafe - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Airport shuttle service is available from 7:00 AM to 11:00 PM. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered from 7:00 AM to 11:00 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per night
  • Weight limit: 50 lbs
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 15 per person (approximately)
  • Pet fee: USD 50 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Amherst Buffalo
  • Buffalo Amherst
  • DoubleTree Amherst
  • DoubleTree Amherst Buffalo
  • DoubleTree Hotel Amherst
  • DoubleTree Hotel Buffalo
  • DoubleTree Hotel Buffalo Amherst
  • Hilton Amherst
  • Hilton DoubleTree Amherst
  • Hilton DoubleTree Buffalo
  • Amherst Hotel Indigo
  • Hotel Indigo Amherst
  • DoubleTree Hilton Hotel Buffalo Amherst
  • DoubleTree Hilton Hotel Buffalo
  • DoubleTree Hilton Buffalo Amherst
  • DoubleTree Hilton Buffalo
  • DoubleTree by Hilton Hotel Buffalo - Amherst Hotel
  • DoubleTree by Hilton Hotel Buffalo - Amherst Amherst
  • DoubleTree by Hilton Hotel Buffalo - Amherst Hotel Amherst

You should know

  • DoubleTree by Hilton Hotel Buffalo - Amherst offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.