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"The round bar/restaurant was very cool. rooftop bar has a nice view of city and bar staff was friendly. Room was way above average and shower had mor
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5-star luxury hotel near Buffalo Niagara Convention Center
Heart of Buffalo
At this Downtown Buffalo hotel, you'll be within a 5-minute walk of Buffalo Niagara Convention Center and Tralf Music Hall. Shea's Performing Arts Center and Guaranty / Prudential Building are also within half a mile (1 km).
Luxury amenities
A full-service spa, a 24-hour fitness center, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like buffet breakfast and valet parking.
Free Internet, comfy beds
The 68 individually decorated guestrooms offer free WiFi and free wired Internet, as well as comfy beds. LED TVs come with digital channels, and other amenities include iPod docks and refrigerators.
Curtiss Hotel, Ascend Hotel Collection ratings based on 11 Verified Reviews
Review Summary
4.5
out of 5
4.5 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort5.0 out of 5.0
Hotel condition5.0 out of 5.0
Guest reviews for Curtiss Hotel, Ascend Hotel Collection
Everyone (6)Couples (1)Family (2)
5 out of 5
Posted by a verified traveller on 5 Oct. 2019
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Comment from Hotel Management
5 Oct. 2019
by Lauren
Thank you for staying with us at the Curtiss Hotel and 5-Star review! We look forward to welcoming you back soon!!
5 out of 5
The round bar/restaurant was very cool. rooftop bar has a nice view of city and bar staff was friendly. Room was way above average and shower had more jets than an aircraft carrier. Thumbs up on the Curtiss!
Posted by a verified traveller on 24 Apr. 2019
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Comment from Hotel Management
24 Apr. 2019
by Conor H.
Thank you for your awesome 5 Star review.
Please come back again in the near future!
5 out of 5
Stunningly beautiful hotel. Loved the surprise spaces tucked in all over, such the lovely, big indoor/outdoor rooftop bar and party room with gorgeous views, the huge, handsome chandeliered revolving bar and 4 jeweled bathrooms off the lobby, beautiful restaurant and the amazing jacuzzi room. The luxurious guest rooms were amazing as well. No details left out.
Posted by a verified traveller on 27 Mar. 2019
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Comment from Hotel Management
27 Mar. 2019
by Lauren
Thank you for staying with us at the Curtiss Hotel and the 5-Star review! We look forward to welcoming you back soon!
5 out of 5
The steam shower was the best. A little noisy at night
Posted by a verified traveller on 18 Mar. 2019
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Comment from Hotel Management
18 Mar. 2019
by Lauren Q.
Thank you for the nice 5 Star review. We will will turn down the noise from the steam shower...
4 out of 5
Excellent place to stay with great staff food is good
Posted by a verified traveller on 4 Mar. 2019
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Comment from Hotel Management
4 Mar. 2019
by Lauren
Thank you for staying with us at the Curtiss Hotel!
1 out of 5
It is rare for me to leave a hotel review, however, I felt compelled to pass on my opinion after staying here numerous times. I won't detail my experience because I can see from reviews left by others that the manager will reply back in a very unprofessional way. I will just very honestly say that this is an unbelievably beautiful hotel, possible the nicest in the area, but also has the poorest customer service of any hotel I've stayed in. What adds insult to injury is that management is completely oblivious to the fact that the the way they deal with their guest needs improvement. And of course you cannot get better if you don't acknowledge you have a problem.
My advice is to stay at your own risk. The restaurant serves delicious food, and brunch and breakfast are delicious. However as other reviewers have noted, if you have to deal with the front desk or the manager, it will most likely leave a bad taste in your mouth and you will find yourself more than willing to forgo staying at this beautiful hotel and pay more money at a lesser property just to ensure you do not have to deal with the management staff of the Curtiss.
Posted by a verified traveller on 9 Jun. 2018
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Comment from Hotel Management
12 Jun. 2018
by Lauren Q.
It's hard to take your review seriously as you post yourself as Anonymous.
You can clearly see from the hundreds of great 5 Star reviews we receive regularly that your opinion appears to be isolated here.
If you would care to discuss your issue, we would be more than happy to speak with you on Monday.
Please call the hotel direct. The ball is in your court...
5 out of 5
We stayed overnight, had dinner in the Chez Ami restaurant and had the complimentary breakfast. We also had drinks in the rotating bar on the main floor, The rooftop bar looked great but wasn't open until 5 and we were a bit early. The room was very comfortable. I was able to adjust the temperature during the night using the bedside screen. The walk in shower had 3 shower heads and 3 wall jets and a water temperature control button. All very hi tech. My husband had the best steak of his life (the 22 oz ribeye). And the desserts were amazing. We really enjoyed our stay. Oh, and the outdoor jacuzzi was lovely!
Posted by mary, from Buffalo, NY on 29 May 2018
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Comment from Hotel Management
29 May 2018
by Lauren Q.
Mary,
We loved your great 5 Star review.
Please come and stay with us again in the future...
5 out of 5
Fantastic hotel
We had a great first stay at the Curtiss hotel. The room was beautiful, comfortable and richly appointed. All the staff was friendly and helpful. We had a drink at the rooftop bar, unfortunately it was raining so we did not get a chance to sit next to the outdoor fire pit. The continental breakfast included eggs, bacon, potatoes, a variety of baked good (Mmm croissants!!), fresh fruit, etc... The only downside to the trip was that we couldn't stay longer! We are looking forward to our next visit.
Posted by Christine on 9 May 2018
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Comment from Hotel Management
9 May 2018
by Lauren
Thank you for staying with us at the Curtiss Hotel, we are thrilled to hear you enjoyed your stay! We look forward to welcoming you back soon!
5 out of 5
Curtiss Hotel
Pros:Valet parking in the heart of downtown Buffalo..
Location:Downtown Buffalo.
Truly one of the best we have ever stayed at. Staff was helpful when asking for directions. Very modern.
Posted by avc, from upstate NY on 6 Mar. 2018
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Comment from Hotel Management
7 Mar. 2018
by Mark C.
Thank you very much for the awesome 5 Star review...
Come back again soon!
5 out of 5
Swanky
Very well appointed and comfortable. Excellent downtown location.
Curtiss Hotel, Ascend Hotel Collection offers its guests a full-service spa, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Curtiss Hotel, Ascend Hotel Collection. An area shuttle within 2.00 mi and a roundtrip airport shuttle (available 24 hours) are free. Self parking and valet parking are free. A complete renovation of Curtiss Hotel, Ascend Hotel Collection was completed in June 2017. This 5-star Buffalo hotel is smoke free.
68 guestrooms or units
8 levels
2 bars or lounges
Built in 1913
Buffet breakfast (free)
Dining venue
Manager's reception (free)
Coffee shop
Terrace on the roof
Poolside lounge chairs
Business center (24 hours)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Tour and ticket information
Concierge
Wedding services available
Gift shop
Beauty salon
Newspapers in lobby (free)
Television in lobby
ATM
Bellhop
Elevator
No smoking on site
Family Friendly Amenities
Family property
Free WiFi
Free area shuttle
Laundry facilities
Refrigerator
Microwave (on request)
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
, Free wired Internet
Parking
Free self parking
, Free valet parking
Transport
Airport: Buffalo Niagara Intl. Airport (BUF)
Train station: Buffalo-Exchange Street Station (1.5 km / 0.9 mi)
Metro station: Fountain Plaza Station (0.3 km / 0.2 mi)
Property shuttles: Free airport shuttle, area shuttle within 2.00 mi, and train station pick-up
Parking: Free valet parking and self parking
Room Amenities
Curtiss Hotel, Ascend Hotel Collection offers 68 accommodations with iPod docking stations and minibars (stocked with some free items). Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets and premium bedding. LED televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. This Buffalo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and microwaves can be requested.
Pillowtop beds
Stocked minibar (select free items)
IPod dock
In-room dining (limited hours)
LED television
Digital channels
Premium channels
Movies for purchase
Refrigerator
Microwave available
Coffee maker
Frette Italian linens
Rainfall showerhead
Cribs (free)
Housekeeping (daily)
Local calls (free)
Hair dryer
Laptop safe
Bathrobes
Designer toiletries
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Unique furnishings
Unique decor
Connecting rooms available
Food & Drink
Guests are served free buffet breakfast daily from 7 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Chez Ami Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
VUE Rooftop Lounge - This restaurant specializes in American cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Buffalo Chophouse - This fine-dining restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.
Nearby Activities
Recreational amenities at the hotel include a spa tub and a 24-hour fitness center.
Spa Services
Hot stone massage
Deep tissue massage
Swedish massage
Minimum age to access spa is 18
Massages
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 21
Special check-in instructions:
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children stay free when using existing bedding.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.
Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Property follows sanitization practices of SafeStay (AHLA - USA)
Debit cards not accepted
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
Number of children who can stay free - 2
Gap period enforced between guest stays 72 hours
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 200.00 per stay
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Late check-out is available for a fee (subject to availability, amount varies)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Curtiss Hotel Buffalo
Curtiss Hotel
Curtiss Buffalo
Curtiss Hotel, Ascend Hotel Collection Hotel
Curtiss Hotel, Ascend Hotel Collection Buffalo
Curtiss Hotel An Ascend Hotel Collection Member
Curtiss Hotel, Ascend Hotel Collection Hotel Buffalo
You should know
Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Curtiss Hotel, Ascend Hotel Collection offers transfers from the airport and train station. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
