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4.3 out of 5

"Everything was clean! Great customer service. Staff was friendly and helpful. LOVED that they had hand sanitizer stations throughout the property. " More

By a verified traveller on Thu 22 Jul 2021

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Hotel Description

4.5-star luxury hotel near Times Square

City center retreat

At this Midtown hotel, you'll be well placed to visit Madame Tussauds Wax Museum and The Majestic Theater, both steps away. Times Square and Broadway are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 27 conference rooms, business center, and valet parking. WiFi in public areas is free.

IPod docks, WiFi

The 873 guestrooms have TVs with cable channels and offer WiFi and iPod docks. Other amenities include 24-hour room service, coffee/tea makers, and in-room massages.

Traditional Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$201* Per night/room 12 Aug. - 13 Aug.

Grand Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Grand Room, 1 King Bed, Non Smoking, Corner (SW-M)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Westin New York at Times Square ratings based on 62 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin New York at Times Square

Everyone (22) Couples (8) Family (22)
2 out of 5
Housekeeping is not efficient or helpful unless requested multiple times.

Posted by on 27 Jul. 2021

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5 out of 5
Everything was clean! Great customer service. Staff was friendly and helpful. LOVED that they had hand sanitizer stations throughout the property.

Posted by on 22 Jul. 2021

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4 out of 5
The view from the room was awesome. Ask for a corner room. The staff was very friendly and helpful. Other than our issue checking in the stay was great. (Confirmation was never received/updated in the Westin system from Travelocity. Took us over 3 hours to get it figured out and checked in.)

Posted by on 20 Jul. 2021

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5 out of 5
The Westin Time Square was a great place to stay. It is only one block any from the hustle, neon lights, and people of Time Square. It is also located directly next to 2 subway stops and 1 is across the street. The staff at The Westin Time Square were super nice and answered every question we had and went above and beyond. The only (minor) complaint is that the rooms do not have refrigerators, but you can “rent” one for 20 dollars for the entirety of your stay. A bonus is that bottled waters are complimentary!

Posted by on 17 Jul. 2021

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2 out of 5

Posted by on 15 Jul. 2021

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4 out of 5
The location is very central and the hotel has connected rooms which is nice for a family trip. Staff is very nice and checking in and out was very easy.

Posted by on 12 Jul. 2021

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3 out of 5
Excellent location. Hotel needs improvement.

Posted by on 11 Jul. 2021

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4 out of 5

Posted by on 6 Jul. 2021

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5 out of 5
Staff was friendly and accommodating

Posted by on 3 Jul. 2021

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5 out of 5
Very friendly, welcoming staff. The city view room we had on the 31st floor was great. They even had a room for us earlier than the posted check-in time. Great location. I will definitely stay there again.

Posted by on 29 Jun. 2021

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About the The Westin New York at Times Square

Location 270 W 43rd Street, New York, NY 10036

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 27756 square feet (2579 square meters) and includes conference space. A 24-hour fitness center, a library, and tour/ticket assistance are also featured at the luxury The Westin New York at Times Square. You'll have access to the health club at a partner property. Parking is available for a fee. This 4.5-star New York hotel is smoke free.

  • 873 guestrooms or units
  • 45 levels
  • 27756 sq ft of conference space
  • 2579 sq m of conference space
  • Built in 2002
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: LaGuardia Airport (LGA) (15.3 km / 9.5 mi)
  • Train station: New York Penn Station (1.7 km / 1.1 mi)
  • Metro station: Times Sq. - 42 St. Station (0.4 km / 0.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Westin New York at Times Square offers 873 accommodations with iPod docking stations and safes. Televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • IPod dock
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 11:00 AM.

Foundry Bar - This bar specializes in American cuisine and serves lunch and dinner.

Foundry Kitchen - This buffet restaurant specializes in American cuisine and serves breakfast only. Open daily.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 40 lbs)

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 24.95 and USD 32.95 per person (approximately)
  • Fee for in-room wireless Internet: USD 16.95 per day (rates may vary)
  • Self parking fee: USD 50 per day
  • Valet parking fee: USD 68 per day
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • New York Times Square Westin
  • Westin Hotel New York Times Square
  • Westin New York Times Square
  • Westin New York Times Square Hotel
  • Westin Hotel New York
  • Westin Times Square
  • The Westin New York At Times Square Hotel New York City
  • Westin New York City
  • New York City Westin
  • Westin Hotel
  • The Westin New York At Times Square Hotel City
  • Westin New York at Times Square
  • The Westin New York at Times Square Hotel
  • The Westin New York at Times Square New York
  • The Westin New York at Times Square Hotel New York

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.