The Westin New York at Times Square

4.5 star property
4.5-star luxury hotel near Times Square

Choose dates to view prices

Photo gallery for The Westin New York at Times Square

Bar (on property)
Bar (on property)
Exterior
Lobby
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pet-friendly

Explore the area

View in a map
270 W 43rd Street, New York, NY, 10036
  • Place, Times Square
    ‪2 min walk‬
  • Place, Broadway
    ‪3 min walk‬
  • Place, Bryant Park
    ‪6 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪22 min drive‬

Room options

Traditional Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(482 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed, City View

8.8 out of 10
Excellent
(366 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed, City View (Corner)

9.6 out of 10
Exceptional
(11 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(41 reviews)
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(42 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(5 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Double Beds (View)

8.6 out of 10
Excellent
(107 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed (View)

9.2 out of 10
Wonderful
(43 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed (Corner)

8.8 out of 10
Excellent
(6 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Grand Room, 2 Queen Beds

8.4 out of 10
Very good
(124 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed

9.2 out of 10
Wonderful
(24 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 King Bed, Corner

9.4 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed (View)

9.2 out of 10
Wonderful
(10 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, River View

10.0 out of 10
Exceptional
(2 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, River View

  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 King Bed (Hearing Accessible)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

9.2 out of 10
Wonderful
(7 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-in Shwr)

7.6 out of 10
Good
(12 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Grand Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed (View)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed (View)

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

New York

City center retreat .At this Manhattan hotel, you'll be well placed to visit Times Square and Broadway, both within a 5-minute walk. Bryant Park and 5th Avenue are also within half a mile (1 km).

What's nearby

  • Madame Tussauds Wax Museum - 2 min walk - 0.2 km
  • Times Square - 2 min walk - 0.2 km
  • Broadway - 3 min walk - 0.3 km
  • Bryant Park - 6 min walk - 0.6 km
  • Rockefeller Center - 10 min walk - 0.9 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 1 min walk
  • Grand Central - 42 St. Station - 12 min walk
  • LaGuardia Airport (LGA) - 38 min drive

Restaurants

  • ‪Europan Cafe - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Shake Shack - ‬1 min walk
  • ‪Famous Famiglia Pizza - ‬1 min walk
  • ‪Chick-fil-A - ‬1 min walk

About this property

The Westin New York at Times Square

4.5-star luxury hotel near Times Square
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 27 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 27756 square feet (2579 square meters) and includes conference space. A 24-hour fitness center, a library, and gift shops/newsstands are also featured at the luxury The Westin New York at Times Square. You'll have access to the health club at a partner property. Parking is available for a fee.

This 4.5-star New York hotel is smoke free.

  • 873 guestrooms or units
  • 45 levels
  • 27756 sq ft of conference space
  • 2579 sq m of conference space
  • Built in 2002
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Westin New York at Times Square offers 873 accommodations with iPod docking stations and safes. Televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: WiFi (USD 16.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 65 per day)
  • Valet parking on site (USD 95 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; USD 29 to 36 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Library
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch TV with premium cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay
  • Destination fee: USD 45.90 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 29 to 36 per person
  • Fee for in-room wireless internet: USD 16.95 per day (rates may vary)
  • Self parking fee: USD 65 per day
  • Valet parking fee: USD 95 per day
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New York Times Square Westin
Westin Hotel New York Times Square
Westin New York Times Square
Westin New York Times Square Hotel
Westin Hotel New York
Westin Times Square
The Westin New York At Times Square Hotel New York City
Westin New York City
New York City Westin
Westin Hotel
The Westin New York At Times Square Hotel City
Westin New York at Times Square
The Westin New York at Times Square Hotel
The Westin New York at Times Square New York
The Westin New York at Times Square Hotel New York

The Westin New York at Times Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3075 out of 4795 reviews
Rating 8 - Good. 1013 out of 4795 reviews
Rating 6 - Okay. 397 out of 4795 reviews
Rating 4 - Poor. 160 out of 4795 reviews
Rating 2 - Terrible. 150 out of 4795 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Gina

Stayed 1 night in Sep 2025

6/10 Okay

Elizabeth

Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Rita, Burlington

Travelled with family
Liked: Cleanliness, staff & service, amenities
I was expecting more from a Westin hotel. We requested a higher floor to avoid noise, but even on the 32nd floor the street noise at night was very disruptive and my kids had trouble sleeping. The beds were small and uncomfortable, and the bathroom was outdated with an extremely loud flush. For the price paid, the service and facilities did not meet expectations—overall, low value for money. On the positive side, the location was excellent—just steps away from Times Square, Broadway shows, bus tours, and plenty of dining options.
Bathroom
Room
View
Stayed 4 nights in Jun 2025

10/10 Excellent

Janice

Stayed 1 night in Aug 2025

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, great location and very good room.
Stayed 3 nights in Aug 2025

6/10 Okay

Ligia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
We loved the location and amenities, restaurant, convenient store, and all other things they offered in the building. But the room was in terrible condition. THe furniture - the wood is peeling, broken, fridge was broken, closet door missing. It was in horrible shape. THey need to redo the room, paint, replace furniture , replace broken items
Stayed 2 nights in Aug 2025

4/10 Poor

Gabrielle

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Rude staff, lots of hidden fees!

I’ve stayed there before and this was by far my worst experience. From the moment you walk in everybody’s rude and trying to upsell you and rip you off.
Stayed 3 nights in Aug 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great but there was a daily $40 fee that you couldn't get out of. They said it was "New York tax". Other than that no issues and very safe!
Stayed 2 nights in Aug 2025

10/10 Excellent

Zhi Qing

Stayed 3 nights in Aug 2025

10/10 Excellent

Piyush

Stayed 3 nights in Aug 2025

10/10 Excellent

Kevin, Llanrwst

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel. The gym was especially good. The staff were friendly and very helpful. Just one suggestion - there is a ‘Destination’ charge of approx $40 (inc taxes) per day charged to your account automatically. It was mentioned that if you buy food or drink from the hotel whilst you are there, then the hotel will credit you $20 each day you buy the food or drink. However, what they didn’t mention was that this $20 credit is NOT made if you pay cash for your food or drink. So it is important to charge food and drink to your room. Not a huge issue for us as we only paid cash once but would have been good if this was made clearer. Great hotel despite this.
Stayed 4 nights in Aug 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent, the staff was super friendly, and we never had an issue :)
Stayed 4 nights in Aug 2025

10/10 Excellent

Doris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk Staff member Mr. EDISON AND BELLMAN MR.BRIAN,MADE MY STAY SPECIAL, THEY WERE WELCOMEMING Made US FEEL AT HOME, BECAUSE OF THEM I WOULD Return Again !!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Teresa

Stayed 3 nights in May 2025

10/10 Excellent

Dunia

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Aug 2025

2/10 Terrible

Esther

Stayed 6 nights in Aug 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Room smelled faintly of smoke. Otherwise fine.
Stayed 2 nights in Aug 2025

8/10 Good

Randall Scott, Lilburn

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

2/10 Terrible

Omar Mohammed Abdallah

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Not clean at all Old Not worth the money spent
Stayed 2 nights in Aug 2025

2/10 Terrible

Omar Mohammed Abdallah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not clean Most of the staff are rude…few were nice!!
Stayed 5 nights in Aug 2025

10/10 Excellent

Sandra Jean

Stayed 3 nights in May 2025

8/10 Good

Doris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy walk to dining and time square area.
Stayed 5 nights in Aug 2025

8/10 Good

Graham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem

The Westin Times Square is a hidden gem, alittle further out from Times sqaure but close enough to hit all the major attratctions. Safe, clean and staff helpful. The Breakfast is a bit pricey if you dont have vouchers but a good buffet.
Stayed 4 nights in Aug 2025