For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
At this Midtown hotel, you'll be well placed to visit Times Square and Madame Tussauds Wax Museum, both within a 5-minute walk. Broadway and 5th Avenue are also within half a mile (1 km).
Business services
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a grocery/convenience store, and express check-out are also offered.
Free Internet, refrigerators
Featuring conveniences like refrigerators and microwaves, the 282 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Room service, premium bedding, and coffee/tea makers are also available.
Hilton Garden Inn New York-Times Square Central ratings based on 15 Verified Reviews
Review Summary
3.7
out of 5
3.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff3.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Hilton Garden Inn New York-Times Square Central
Everyone (9)Couples (1)Family (2)
5 out of 5
Posted by a verified traveller on 14 Mar. 2020
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Comment from Hotel Management
14 Mar. 2020
by Stephanie - Rooms Manager
Thank you for your feedback!
We are looking forward to you staying with us again in the near future.
Best,
HGI-42ND
5 out of 5
Posted by a verified traveller on 8 Feb. 2020
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Comment from Hotel Management
20 Feb. 2020
by Tennile Boyd, Hotel Manager
Thanks for your great review. We look forward to welcoming you back during future visits.
4 out of 5
Posted by a verified traveller on 1 Dec. 2019
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4 out of 5
great location and great prices staff excellent
and the view af the room excelente
Posted by RamonaValerio, from charlotte nc on 25 Nov. 2019
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1 out of 5
My reservation was cancelled with out any notice to me or travelocity. So after I drove almost 7 hours after working all morning and then hauling my luggage two blocks to be told they had cancelled my room and were sold out... but I could walk to their sister hotel a few more blocks away and hopefully get one of the 4 rooms they had left... they told me that my card declined on the site which was totally a lie. I used the same card at the next hotel and it worked perfectly. I’m just upset that I was not notified at all that they had cancelled my room. I ended up booking another place that wasn’t affiliated with this property at all and was beyond happy with the experience there.
Posted by a verified traveller on 18 Nov. 2019
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4 out of 5
Rooms are small the beds were full size so they were smaller. Everything else was pretty good although when we went to the lobby they were completely out of coffee and when I talk to the concierge she didn't seem to intrested in fixing the problem.
Posted by a verified traveller on 27 Jul. 2019
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5 out of 5
Posted by a verified traveller on 15 Jul. 2019
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3 out of 5
my room was very nice & clean . check-in was terrible & being that i just had an 8hr delay at the airport , the last thing i wanted was to arrive & be given attitude & rudeness by the front dest rep Veronica . she didn’t seem to care , wasn’t trying to help (i had special reservations) , asked her several times to look in the notes & she didn’t flinch . Her arms stayed in the same position . she was very rude & unpleasant . she didn’t try to make anything better ! Frank on the other hand was amazing , he was so helpful & did all he could do to make my stay better ! he apologized several times for Veronica & offered vouchers for their bar/lounge/restaurant . i appreciate people like that . THANK YOU FRANK . Arina was another rude person inside their bar/lounge area . i guess because i had vouchers (that Frank gave me) she looked down on me & didn’t treat me with any respect , she told me at first i was only able to use the vouchers on beer but once i read the voucher i asked her again & told her that it doesn’t say that on the voucher , i was actually able to get any drink except martinis & their specialty made drinks. she didn’t check on me , i had to go get her & ask her to come back over to me . it was ridiculous & very unwelcoming !
Posted by Dominique on 14 May 2019
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3 out of 5
Loved location. Staff was polite and helpful. Rooms were small and musty.
Posted by a verified traveller on 14 Apr. 2019
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2 out of 5
The hotel itself was nice . The housekeeping staff very nice and did a good job . The check in staff were not pleasing or helpful. The restaurant was unavailable unless you were willing to pat $30 dollars each . You had to receive coffee on the outside of the restaurant and take it away. The breakfast restaurant staff & breakfast cook provided terrible service. The fire alarm went off 6 times in one night and we didn't get ANY sleep by getting up and going out of our rooms . Yet we were charged for the room .
Posted by a verified traveller on 18 Mar. 2019
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About the Hilton Garden Inn New York-Times Square Central
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and a meeting room are available. Public spaces have free WiFi. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hilton Garden Inn New York-Times Square Central. For a fee, parking is available. This 3-star New York hotel is smoke free.
282 guestrooms or units
36 levels
Built in 2014
Dining venue
Bar or lounge
Business center (24 hours)
1 conference room
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Tour and ticket information
Concierge
Convenience store
Newspapers in lobby (free)
ATM
Elevator
No smoking on site
Family Friendly Amenities
Family property
Free WiFi
Grocery/convenience store
Laundry facilities
Refrigerator
Microwave
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
Transport
Airport: John F. Kennedy International Airport (JFK) (27.9 km / 17.3 mi)
Train station: Grand Central - 42 St. Station (1.1 km / 0.7 mi)
Metro station: Times Sq. - 42 St. Station (0.2 km / 0.1 mi)
Parking: Self parking available for a surcharge
Room Amenities
Hilton Garden Inn New York-Times Square Central offers 282 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. 50-inch LCD televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers and designer toiletries. This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
In-room dining (limited hours)
LCD television
Cable channels
Refrigerator
Microwave
Coffee maker
Luxury bedding
Shower
Housekeeping (daily)
Laptop safe
Designer toiletries
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Paul's on Times Square - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.
Nearby Activities
Recreational amenities at the hotel include a 24-hour fitness center.
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 21
Check-in time ends at 1:00 AM
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. Onsite parties or group events are strictly prohibited.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
No rollaway/extra beds available
No cribs (infant beds) available
Parking height restrictions apply
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
Events/parties not allowed
Staffed front desk
Security system
LGBTQIA friendly
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
gap period enforced between guest stays 24 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of SafeStay (AHLA - USA)
Masks are compulsory at the property
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: USD 23 per person (approximately)
Self parking fee: USD 47 per day
Early check-in is available for a fee (subject to availability, amount varies)
Late check-out is available for a fee (subject to availability, amount varies)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hilton Garden Inn Hotel New York-Times Square Central
Hilton Garden Inn New York-Times Square Central
Hilton Garden Inn New York-Times Square Central Hotel New York
Hotel Hilton Garden Inn New York-Times Square Central New York
Hotel Hilton Garden Inn New York-Times Square Central
Hilton Garden Inn New York-Times Square Central Hotel New York
Hilton Garden Inn New York-Times Square Central Hotel
Hilton Garden Inn New York-Times Square Central New York
New York Hilton Garden Inn New York-Times Square Central Hotel
Hilton Garden Inn New York Times Square Central
Hilton Garden Inn New York-Times Square Central Hotel
Hilton Garden Inn New York-Times Square Central New York
Hilton Garden Inn New York-Times Square Central Hotel New York
You should know
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
