City center stay
At this Manhattan hotel, you'll be well placed to visit Times Square and Broadway, both within a 5-minute walk. 5th Avenue and Bryant Park are also within half a mile (1 km).
Dining options, 2 bars/lounges
This smoke-free hotel's 2 restaurants, 2 bars/lounges, and gym are some of the featured amenities. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a coffee shop, and express check-in are also offered.
23 Jun. 2022 by Maurizio
Thank you for the feedback, Rebecca. We regret that your time with us was anything less than perfect. While we're happy that you appreciated our housekeeping team and facilities, it's unfortunate service didn't exceed your expectations. We strive to ensure our guests have a pleasant experience so we'll be sure to discuss your feedback with the appropriate members of our management team moving forward. We hope you allow us the opportunity to share a more positive experience with you soon.
17 Jun. 2022 by Maurizio
¡Gracias por la gran reseña, José! ¡Es maravilloso que haya disfrutado tanto de su estadía en ROW NYC! Nos esforzamos por alcanzar la excelencia, por lo que estamos encantados de que haya apreciado no solo nuestras cómodas habitaciones y muchas comodidades, sino también nuestra seguridad, ascensores y servicio. ¡Su elogio nos permite saber que estamos haciendo nuestro trabajo! ¡Estamos ansiosos por recibirlo nuevamente pronto para otra experiencia increíble! ¡Tenga un día fantástico!
15 Jun. 2022 by Maurizio
Thank you for sharing your feedback with us, Kristen. We regret that you experience with us was anything less than perfect and that the condition of our hotel did not meet your expectations. It's unfortunate that you had such challenges with our breakfast services as well. Please be assured that this is not the standard that we aspire to so we've shared your concerns with the appropriate members of our team so that we may improve moving forward. We hope to have a chance to host you again so we may share a more positive experience that our guests are accustomed to.
13 Jun. 2022 by Maurizio
Thanks for the outstanding rating, Tina! We're delighted your time at ROW NYC was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.
13 Jun. 2022 by Maurizio
Thanks for the feedback, Terry. It's unfortunate your time with us didn't measure up to the high standards we're accustomed to sharing with our guests. We do hope for the opportunity to share a more positive experience with you soon.
2 May 2022 by Maurizio
Thank you for the kind words, Luz! It's excellent you enjoyed your time at ROW NYC! We pride ourselves in offering a clean and comfortable environment for all of our guests and your praise tells us we're succeeding. Thank you again for sharing your review with us! We can't wait to see you again soon for another amazing experience!
26 Apr. 2022 by Maurizio
Thanks for sharing the excellent review with us, Cindy! We're so glad that you had an exceptional experience at ROW NYC from beginning to end. It's wonderful to know that our staff treated you so well and made you feel welcome throughout the entirety of your time with us. We look forward to welcoming you back again soon! Thank you again for taking the time to leave your feedback!
7 Apr. 2022 by Maurizio
We appreciate you taking the time to share your feedback, Olujimi. We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.
There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. There's an onsite 24-hour business center. A computer station is on site and WiFi is free in public spaces. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Row NYC. For a fee, parking is available. This 4-star New York hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Self parking (surcharge) , Free parking nearby
Row NYC offers 1331 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and refrigerators can be requested.
For a fee, guests can enjoy continental breakfast daily from 7 AM to 11:00 AM.
District M - This bar serves breakfast and light fare.
Recreational amenities at the hotel include a fitness center.
Special check-in instructions:
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property will place an authorization 48 hours prior to arrival for the first night's stay for all bookings.
This property has a smoking penalty fee of USD 400 per stay.
Row NYC can accept packages for all arriving and in-house guests. Packages should not be sent to the hotel until 3 days prior to the guest arrival. Row NYC will apply a package handling fee to each item received at the hotel loading dock.
Groups of 10 persons or more are subject to a baggage fee. Guests expecting to receive packages at the hotel must contact the hotel in advance. Fees may apply.
To take advantage of Row NYC's new mobile check-in option, please contact the property in advance.
This hotel will place an authorization for USD 50 per night on the guest credit card at check-in for incidentals.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.