4.3 out of 5

"Great “boutiquey” hotel with amazing front desk staff - especially Tasha - who kept track of me all week. Very friendly folks. The hotel is on a quiet ... " More

By a verified traveller on Sat 01 Sep 2018

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Hotel Description

4-star hotel near Beacon Theater

In New York

Your stay at this Upper West Side hotel places you within 6 miles (10 km) of Beacon Theater and American Museum of Natural History. Central Park and Lincoln Center are also within 6 miles (10 km).

Multiple dining options

This hotel features 2 restaurants, a bar/lounge, and a fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. A terrace, dry cleaning, and free newspapers are also on offer.

Free Internet, cable TV

The 291 guestrooms offer free WiFi and free wired Internet, TVs with cable channels, and premium bedding. Coffee/tea makers, free bottled water, and hair dryers are also available.

Superior King

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$133 per night

Broadway View Deluxe King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite Two Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Suite with Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Arthouse Hotel New York City ratings based on 102 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Arthouse Hotel New York City

Everyone (17) Couples (2)
5 out of 5
Loved the lobby atmosphere and the bar area. The entire staff were very friendly and helpful.

Posted by on 12 Feb. 2019

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4 out of 5
Great hotel in a great location but room walls were thin and the AC/Heat unit was loud.

Posted by on 6 Feb. 2019

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5 out of 5
A short walk to Central Park, close to museums, and a five-minute drive to Lincoln Center. Architecturally interesting neighborhood with unique eating establishments.

Posted by on 24 Sep. 2018

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4 out of 5

Nice boutique good atmosphere

Great “boutiquey” hotel with amazing front desk staff - especially Tasha - who kept track of me all week. Very friendly folks. The hotel is on a quiet street between Broadway and Amsterdam. About 3 blocks to Central Park. If the Upper Westside you want it’s a great location. Otherwise it’s a cab ride to Times Square and it’s about 30 mins ride downtown. Plan for that. Lobby bar is a nice atmosphere but not impressed with the service. Bartenders don’t seem to ever be interested in serving outside the bar. I never saw anyone serving in the area at all. Very disappointing restaurant - Serafina. I saw a couple of Serafina’s in town so I think it’s a “Mediterranean “ chain of sorts. They need their own place. There is a good pub around the corner- Amsterdam Ale House. Also a good French bakery on Broadway (I think) for coffee and breakfast. One big negative - no counters in the bathroom! Can a girl get a counter for her stuff?! I don’t know if this a new trend, but a woman needs counters! Small but totally fine rooms. Very quiet. We enjoyed it.

Posted by , from Atlanta on 1 Sep. 2018

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5 out of 5

Fantastic Hotel in a great neighborhood

Absolutely loved this hotel. It was charming and everyone was super nice and helpful. They open up the bar area if it’s nice out so that you can access it from the street - very cool. The rooms are clean and modern and the beds are comfortable. Will be staying here again, for sure. 10/10

Posted by on 21 Aug. 2018

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5 out of 5
Helpful staff - allowed us to store our luggage and made an effort to get us an earlier check-in. Comfortable lobby with bar! Great location convenient to Central Park & upper West side dining and museums.

Posted by , from boston on 20 Mar. 2018

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3 out of 5

Great location

Pros: location
Cons: took a while for the water to warm up and I hate getting a room that faces a wall.
I have stayed here many times and I like the rooms and the location. When I book on discount travel sites and get the cheaper rates the hotel tries to give me a room facing a wall or with almost no sunlight.

Posted by , from Detroit on 13 Feb. 2018

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Comment from Hotel Management

20 Feb. 2018 by Connie W.

Dear Stuart, Great to hear that you enjoy our convenient location in the Upper West Side. However, I'm so sorry about the issues you had controlling the water temperature. I'm sorry too that your most recent room was not what you expected. We will be looking up your guest profile to make a note of your preferences—I understand a brighter room with a view is a priority for you, so we'll do our best to welcome you back to a room you'll find more comfortable going forward. Warm regards, Connie

5 out of 5

Location and Conveniences a plus

Pros: Room cleanliness, staff, location
Location: Beacon Theater, Subway line 2 blocks away to get downtown, restaurants
The fact that the NYLO is two blocks from #1 subway line, has a CVS across the street (open 24 hrs). for snacks and needs, UPS Store, Staples and Marshal's and a variety of restaurants within walking distance made my active 3 night stay perfect. I loved the lobby lounges /bar to relax or have fun. The staff were all professional and helpful. Next time I'll check the calendar for the nearby Beacon Theater. This older building has remodeled rooms with stainless steel and simplistic enclosed cubbies rather than dressers. I had a king bed with ample floor space. The only drawback for some may be the lack of counter space in a bathroom with only a single sink, but good lighting and modern tile and shower. The attached Serafina restaurant was excellent food served all meals and delivered to the rooms. I definitely will stay there again.

Posted by , from Colorado on 20 Dec. 2017

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5 out of 5

Great style and location

The location was great. Near the park and Broadway. It is between two subway stations for a quick ride to any other site. Plenty of places to eat and things to see. I also loved the style of my room. The air conditioner was rather loud. But this was a perfect way to cover the noise of the city. A happy accident. I would recommend this hotel to anyone.

Posted by on 4 Jul. 2017

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5 out of 5
Great location! Lucas who was at the Concierge desk was wonderful.

Posted by on 17 Apr. 2017

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About the Arthouse Hotel New York City

Location 2178 Broadway at W 77th St, New York, NY 10024

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. WiFi is free in public spaces. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Arthouse Hotel New York City. For a fee, parking is available.

  • 291 guestrooms or units
  • 16 levels
  • 2 dining venues
  • Bar or lounge
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Refrigerator (on request)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (24.5 km / 15.3 mi)
  • Train station: New York Penn Station (5.9 km / 3.7 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Arthouse Hotel New York City offers 291 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. Premium cable television is provided. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.

Serafina - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

RedFarm - This restaurant specializes in Chinese cuisine and serves dinner only.

LOCL Bar - This bar serves breakfast, lunch, dinner, and light fare.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • Pets: USD 40 per pet, per day

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night
  • Resort fee: USD 35.00 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • Faxes
  • In-room coffee
  • In-room bottled water
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 16.95 per person (approximately)
  • Valet parking fee: USD 59.00 per day
  • Pet fee: USD 40 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • NYLO New York City Hotel
  • NYLO Hotel
  • NYLO New York City
  • NYLO
  • Hotel On The Ave
  • On The Ave Hotel
  • Ave Hotel New York
  • Arthouse Hotel
  • Arthouse New York City
  • On The Ave Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.