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4.3 out of 5

"Clean, very friendly staff... quick response when asked for more towels... great location " More

By a verified traveller on Mon 24 Feb 2020

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Hotel Description

4-star hotel near Beacon Theater

In New York

Within a 10-minute walk of this Upper West Side hotel, you'll find Beacon Theater and American Museum of Natural History. Also, Central Park is within half a mile (1 km) and Lincoln Center is within 2 miles (3 km).

Multiple dining options

This smoke-free hotel features 2 restaurants, a bar/lounge, and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. A terrace, a library, and a computer station are also on offer.

WiFi, cable TV

The 291 guestrooms have TVs with cable channels and offer WiFi and premium bedding. Other amenities include coffee/tea makers, hair dryers, and laptop-compatible safes.

Standard Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$180* Per night/room 30 Oct. - 31 Oct.

Standard King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Broadway View Deluxe King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite Two Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Loft with Terrace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Arthouse Hotel New York City ratings based on 21 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Arthouse Hotel New York City

Everyone (16) Couples (5) Family (1)
5 out of 5
Clean, very friendly staff... quick response when asked for more towels... great location

Posted by on 24 Feb. 2020

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4 out of 5

Posted by on 12 Feb. 2020

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5 out of 5

Posted by on 28 Jan. 2020

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2 out of 5
The positives are courteous staff and clean. Negatives are no internet in room, no hot water in room, TV didn't work, elevator stopped without the door opening. All those things got resolved, but I had to make multiple trips to the front desk....they wouldn't pick up the phone. I will not stay here again.

Posted by on 24 Jan. 2020

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Comment from Hotel Management

31 Jan. 2020 by Barbara C.

Thank you for sharing your thoughts. While I'm glad you found our staff to be courteous, I regret to hear that your overall experience fell short. Please know that this certainly does not reflect our best. We would love the opportunity to earn your trust during a future visit. Warm regards, Barbara

2 out of 5
Nightly room 161.99 Urban fee 39.00 Urban fee sales tax 3.46 Urban fee city tax 2.29 Urban fee total = 44.75 This so called urban fee is a bit of a scam to increase the nightly room rate, it’s a hidden cost that goes above any and all NYC local or state taxes. They should list their room rate at 206.74 instead of the misleading 161.99 plus tax. Very deceiving!

Posted by on 24 Dec. 2019

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Comment from Hotel Management

7 Jan. 2020 by Barbara C.

Thank you for sharing your thoughts. I'm sorry you were caught off guard by our Urban Fee, which is designed to provide more value and streamline the checkout process by consolidating fees that many hotels list separately. We are working with third-party sites to make this as transparent as possible. We do hope you'll consider staying with us again in the future.

5 out of 5
The front desk clerks, as well as all the other staff, were professional, and pleasant. The property is very clean, and I really like the fact that there is no carpeting in the rooms! Keep up the great work!

Posted by on 23 Dec. 2019

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5 out of 5
I actually liked everything beginning with the warm welcome at the reception desk. Welcome drink upon arrival. Lovely room overlooking Broadway. Great location. I also learned Wednesday thru Saturday there is live music. Even the breakfast AT SERIFINA WHICH CONNECTED to the hotel was nice. Parking garage just opposite hotel entrance. GREAT PLACE.

Posted by on 11 Dec. 2019

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5 out of 5
Great location. Friendly staff. Hotel has a good vibe.

Posted by on 4 Aug. 2019

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5 out of 5
Liked the piano bar and free cocktails for two. Very nice lobby/ bar area.

Posted by on 9 Jun. 2019

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4 out of 5
Good location. Good rate. Too minimalist for me.

Posted by on 7 May 2019

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About the Arthouse Hotel New York City

Location 2178 Broadway at W 77th St, New York, NY 10024

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a library, and a terrace are also featured at the business-friendly Arthouse Hotel New York City. For a fee, parking is available. This 4-star New York hotel is smoke free.

  • 291 guestrooms or units
  • 16 levels
  • 2 dining venues
  • Bar or lounge
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Library
  • Terrace
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: LaGuardia Airport (LGA) (25.8 km / 16 mi)
  • Train station: New York W 32nd St. Station (4.6 km / 2.9 mi)
  • Metro station: 79 St. Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Arthouse Hotel New York City offers 291 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This New York hotel provides wireless Internet access for a surcharge. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 11 AM.

Serafina - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

RedFarm - This restaurant specializes in Chinese cuisine and serves dinner only. Open daily.

Arthouse Bar - This bar serves breakfast, lunch, dinner, and light fare. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 40.00 per pet, per day
  • Weight limit: 25 lbs

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • No rollaway/extra beds available
  • Number of children who can stay free - 3
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night
  • Resort fee: USD 44.75 per accommodation, per night

The resort fee includes:

  • Health club access
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • Faxes
  • In-room safe
  • In-room coffee
  • Housekeeping
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5.00 and USD 20.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 39.00 per night (rates may vary)
  • Valet parking fee: USD 59.00 per day
  • Pet fee: USD 40.00 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • NYLO Hotel
  • NYLO Hotel New York City
  • Arthouse York City York
  • Ave Hotel New York
  • Hotel On The Ave
  • On The Ave Hotel
  • On The Ave Manhattan
  • NYLO New York City Hotel
  • NYLO
  • Arthouse Hotel New York City Hotel
  • Arthouse Hotel New York City New York
  • Arthouse Hotel New York City Hotel New York

You should know

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.