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Central New York getaway
At this Midtown hotel, you'll be well placed to visit Grand Central Terminal and Chrysler Building, both within a 5-minute walk. 5th Avenue and United Nations Headquarters are also within half a mile (1 km).
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 16 conference rooms, 24-hour business center, and airport shuttle. WiFi in public areas is free.
Comfy beds, WiFi
Boasting comforts like pillowtop beds and premium bedding, the 774 guestrooms also offer WiFi and LCD TVs with digital channels. Wired Internet, minibars, and room service are also available.
13 Jan. 2020 by Customer Service
We appreciate you taking the time to share your feedback. It's unfortunate your time with us was less than ideal. We're disappointed you had such challenges with the sound insulation in our rooms. The satisfaction of our guests is important to us so we'll be sure to discuss your feedback moving forward. We hope for the chance to host you again soon so we can share a more positive experience with you. Shannon Keaney General Manager
27 Dec. 2019 by Customer Service
Thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at The Westin New York Grand Central! Shannon Keaney General Manager
24 Dec. 2019 by Customer Service
Thank you for the perfect rating! We are very pleased to hear that you had a wonderful stay at The Westin New York Grand Central. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon! Thanks again! Have a great day! Shannon Keaney General Manager
23 Dec. 2019 by Customer Service
Thanks for the amazing review! It's excellent your time at The Westin New York Grand Central was so fantastic! We take great care in providing top-notch service for all of our guests. Your praise for our team lets us know we're doing our job! We look forward to hosting you again soon so we can share another splendid experience with you! Have a fantastic day! Shannon Keaney General Manager
23 Dec. 2019 by Customer Service
Thank you for the 4-star rating! It's great your time at The Westin New York Grand Central was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience. Have a fantastic day! Shannon Keaney General Manager
10 Dec. 2019 by Customer Service
Thank you for sharing! At The Westin New York Grand Central, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us. Have an outstanding day! Shannon Keaney General Manager
25 Nov. 2019 by Customer Service
We appreciate the feedback, Sue. It's unfortunate your stay in our hotel didn't exceed your expectations. We regret you weren't entirely satisfied with our furnishings and accommodations. We care deeply about the happiness and satisfaction of our guests so we'll address all of your concerns with our team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon. Shannon Keaney General Manager
17 Nov. 2019 by Customer Service
Thank you for the 5/5 rating! It's excellent you enjoyed your time with us so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon. Have a fantastic day! Shannon Keaney General Manager
12 Nov. 2019 by Customer Service
Thanks for the review! We are glad you had a great experience with us! However, we are disappointed to see some of your concerns, and we will let our team know about them. We always work very hard to make sure all of our guests have a pleasant stay. We look forward to hosting you again for an even better experience. Thanks again, and have a lovely day! Shannon Keaney General Manager
30 Oct. 2019 by Customer Service
Thank you for sharing your feedback! We are happy that you are satisfied with everything. If there's anything we could have done to make your experience with us more enjoyable, please let us know. We look forward to sharing a more positive experience with you soon. Shannon Keaney General Manager
Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. There are 16 meeting rooms available. A 24-hour fitness center, tour/ticket assistance, and gift shops/newsstands are also featured at the luxury The Westin New York Grand Central. For a fee, parking is available. This 4.5-star New York hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge)
The Westin New York Grand Central offers 774 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium digital channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
For a fee, guests can enjoy continental breakfast daily from 6:00 AM to 11 AM.
The LCL: Bar & Kitchen - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Book a stay in any room or rate plan and receive the following benefits (included with destination fee): USD 35 Food and Beverage credit per day; USD 20 dry cleaning credit per day; 1 New York City bus tour ticket for 2 or official Grand Central self-guided audio tour for 2; 1 yoga class at local studio per day; local, long-distance and international calls.
Full details provided at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.