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The Westin New York Grand Central

4.5 star property
4.5-star luxury hotel near Grand Central Terminal

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Photo gallery for The Westin New York Grand Central

View from property
Meeting facility
Breakfast, lunch, dinner served; American cuisine
Premium bedding, down comforters, pillowtop beds, minibar
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Gym
  • Parking available

Explore the area

View in a map
212 East 42nd Street, New York, NY, 10017
  • Grand Central Terminal
    ‪5 min walk‬
  • Rockefeller Center
    ‪12 min walk‬
  • Times Square
    ‪16 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪12 min drive‬

Room options

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living room

Presidential Suite, 1 King Bed

  • 96 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

LCD TV, pay movies

Suite, 1 King Bed with Sofa bed

  • 67 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

LCD TV, pay movies

Suite, 2 Double Beds

  • 67 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(188 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, minibar

Traditional Room, 2 Double Beds

9.0 out of 10
Wonderful
(178 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, minibar

Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Traditional Room, 1 King Bed

9.2 out of 10
Wonderful
(236 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, minibar

Traditional Room, 2 Double Beds (Hearing Accessible)

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

LCD TV, pay movies

Suite, 1 King Bed with Sofa bed

  • 67 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, minibar

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed with Sofa bed, View

Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 1 King Bed with Sofa bed, View

9.2 out of 10
Wonderful
(28 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(24 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(167 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, minibar

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

8.0 out of 10
Very good
(3 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, minibar

Traditional Room, 1 King Bed (Hearing Accessible)

9.8 out of 10
Exceptional
(13 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, minibar

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

New York

Central New York getaway .Within a 15-minute walk of this Manhattan hotel, you'll find Grand Central Terminal and Broadway. Times Square and Rockefeller Center are also within 2 miles (3 km).

What's nearby

  • Grand Central Terminal - 5 min walk - 0.4 km
  • Rockefeller Center - 12 min walk - 1.1 km
  • Empire State Building - 13 min walk - 1.1 km
  • Broadway - 14 min walk - 1.2 km
  • Times Square - 16 min walk - 1.4 km

Getting around

  • Grand Central - 42 St. Station - 2 min walk
  • 5 Av Station (W. 42nd St.) - 9 min walk
  • LaGuardia Airport (LGA) - 28 min drive

Restaurants

  • ‪Chopt - ‬2 min walk
  • ‪NAYA 44th and 3rd - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Tap NYC - ‬2 min walk

About this property

The Westin New York Grand Central

4.5-star luxury hotel near Grand Central Terminal
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 16 meeting rooms are available.

The luxury The Westin New York Grand Central also features a 24-hour fitness center, a garden, and laundry facilities. Parking is available for a fee.

This 4.5-star New York hotel is smoke free.

  • 1 building
  • 774 guestrooms or units
  • 41 levels
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Westin New York Grand Central offers 774 air-conditioned accommodations with minibars and safes. These individually furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium digital channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This New York hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, German, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 100 per day)
  • Valet parking on site (USD 100 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 16.25 to 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with premium digital channels
  • Pay movies

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs are allowed
  • Weight limit: 40 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.69 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16.25 to 45 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 100 per day
  • Valet parking fee: USD 100 per day
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New York Grand Central Westin
Westin Hotel New York Grand Central
Westin New York Grand Central
Helmsley Hotel New York
New York Helmsley Hotel
The New York City Helmsley
Westin New York Grand Central Hotel
Westin Grand Central Hotel
Westin Grand Central
The New York City Helmsley
The Westin York Central York
The Westin New York Grand Central Hotel
The Westin New York Grand Central New York
The Westin New York Grand Central Hotel New York

The Westin New York Grand Central Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2412 out of 3487 reviews
Rating 8 - Good. 631 out of 3487 reviews
Rating 6 - Okay. 235 out of 3487 reviews
Rating 4 - Poor. 117 out of 3487 reviews
Rating 2 - Terrible. 92 out of 3487 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Serrae

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My family and I really enjoyed our stay
Stayed 6 nights in Aug 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our total experience is always awesome. We stay there every time we visit NY
Stayed 3 nights in Jul 2025

10/10 Excellent

RAUL CHAIRES

Stayed 4 nights in Jul 2025

10/10 Excellent

Michelle Lei

Stayed 2 nights in Jun 2025

10/10 Excellent

Holly, Spartanburg

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is conveniently located for getting around the city. Our room was clean and comfortable, and the staff was very helpful.
Stayed 4 nights in Jun 2025

10/10 Excellent

Melani

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay here was fantastic. The location is very close to Grand Central and the Subway entrances. It’s clean, we definitely took advantage of the complimentary food coupon. The staff are friendly and welcoming. Will definitely come here again.
Stayed 5 nights in May 2025

10/10 Excellent

Neysha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio, muy centrico y personal muy agradable. Nos dio la bienvenida Rhonda y fue sumamente amable con nosotros.
Stayed 3 nights in May 2025

10/10 Excellent

Rafael L

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
They need more seats at the lobby.Seating is limited for such a high volume of guests.
Stayed 3 nights in May 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay!
Stayed 4 nights in May 2025

10/10 Excellent

Petroula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Yarillys Torres

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I must say the hotel exceeded all my expectations. The rooms were very comfortable and clean. That said, before my arrival, I called the hotel several times to inform them that I would be arriving at midnight and to make a note in the reservation. On previous occasions (at another Marriott hotel), my reservation was canceled without notice, and when I arrived late at night, I had to find another hotel and ended up paying double. Each time I called, I reached an automated system and could never get through to the front desk—only to the reservations department, where the customer service over the phone was terrible. So I arrived at the hotel feeling nervous and frustrated, especially since I was traveling with a one-year-old baby. Thankfully, the reality was the complete opposite: the service at the hotel was excellent, and the entire stay was very pleasant. The only negative point I would mention is that the breakfast area was very crowded, and although things moved fairly quickly, the service wasn’t particularly friendly. Still, overall, I would definitely stay at this hotel again.
Stayed 3 nights in May 2025

10/10 Excellent

Guadalupe

Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our clean, quiet room and the central location!
Stayed 4 nights in May 2025

10/10 Excellent

AMERICA

Stayed 4 nights in May 2025

10/10 Excellent

Gail, McLean

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is a great location … close enough to everything you want to do either walking a cab rides. Staff is very customer service oriented. First time staying and I would definitely book again.
Stayed 4 nights in May 2025

10/10 Excellent

Mary Sarah, Clearwater

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent except the coffee maker did not work. However, they rectified the situation by giving me a voucher for coffee downstairs. It appeared they had fixed the coffee maker, but it didn’t work after the second time using the machine. Otherwise, everything was excellent. And customer service was very happy to assist and accommodating.
Stayed 4 nights in May 2025

10/10 Excellent

Rosalie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very spacious for New York
Stayed 4 nights in May 2025

10/10 Excellent

Olivia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean and excellent breakfast
Stayed 2 nights in May 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and comfortable. I'd not bother with the buffet breakfast though is airline lounge quality.
Stayed 4 nights in Apr 2025

10/10 Excellent

Chike Jelani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and sraff were very welcoming. Hotel is in a great location for dinning and activities
Stayed 2 nights in May 2025

10/10 Excellent

Scott, Greenville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exceptional hotel in great location
Stayed 1 night in May 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
I thoroughly enjoyed my stay at the Westin Grand Central. It felt safe and calm right in the middle of the bustling city scape. It’s a great location. The staff was amazing, friendly and accommodating. Really looking forward to staying here in the future.
Stayed 2 nights in Apr 2025

10/10 Excellent

Susan

Stayed 4 nights in May 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot, great hotel

Wonderful stay and a great location. Will stay again!
Stayed 1 night in May 2025