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The Westin New York Grand Central

4.5 star property
4.5-star luxury hotel near Grand Central Terminal

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Photo gallery for The Westin New York Grand Central

View from property
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
Meeting facility
Premium bedding, down comforters, pillowtop beds, minibar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Parking available

Explore the area

View in a map
212 East 42nd Street, New York, NY, 10017
  • Place, Grand Central Terminal
    ‪5 min walk‬
  • Place, Rockefeller Center
    ‪11 min walk‬
  • Place, Times Square
    ‪16 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪40 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Traditional Room, 1 King Bed

9.2 out of 10
Wonderful
(262 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, minibar

Traditional Room, 2 Double Beds

9.0 out of 10
Wonderful
(191 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(201 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(197 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(31 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(30 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

LCD TV, pay movies

Suite, 1 King Bed with Sofa bed

  • City view
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

LCD TV, pay movies

Suite, 2 Double Beds

  • City view
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

LCD TV, pay movies

Suite, 1 King Bed with Sofa bed

  • City view
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living room

Presidential Suite, 1 King Bed

  • City view
  • 96 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, minibar

Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, minibar

Traditional Room, 2 Double Beds (Hearing Accessible)

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, minibar

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, minibar

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, minibar

Traditional Room, 1 King Bed (Hearing Accessible)

9.8 out of 10
Exceptional
(16 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, minibar

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

New York

Central New York getaway .Within a 15-minute walk of this Manhattan hotel, you'll find Grand Central Terminal and Rockefeller Center. Times Square and Empire State Building are also within 2 miles (3 km).

What's nearby

  • Chrysler Building - 2 min walk - 0.2 km
  • Grand Central Terminal - 5 min walk - 0.4 km
  • Rockefeller Center - 11 min walk - 1.0 km
  • Empire State Building - 13 min walk - 1.1 km
  • Times Square - 16 min walk - 1.4 km

Getting around

  • Grand Central - 42 St. Station - 1 min walk
  • 5 Av Station (W. 42nd St.) - 9 min walk
  • LaGuardia Airport (LGA) - 26 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Chopt - ‬2 min walk
  • ‪NAYA - ‬2 min walk
  • ‪Sakagura - ‬2 min walk
  • ‪Sinigual - ‬2 min walk

About this property

The Westin New York Grand Central

4.5-star luxury hotel near Grand Central Terminal
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 16 meeting rooms are available.

The luxury The Westin New York Grand Central also features a 24-hour fitness center, a garden, and laundry facilities. Parking is available for a fee.

This 4.5-star New York hotel is smoke free.

  • 1 building
  • 774 guestrooms or units
  • 41 levels
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Westin New York Grand Central offers 774 air-conditioned accommodations with minibars and safes. These individually furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium digital channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This New York hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 100 per day)
  • Valet parking on site (USD 100 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 16.25 to 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with premium digital channels
  • Pay movies

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs are allowed
  • Weight limit: 40 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 40.16 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16.25 to 45 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 100 per day
  • Valet parking fee: USD 100 per day
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New York Grand Central Westin
Westin Hotel New York Grand Central
Westin New York Grand Central
Helmsley Hotel New York
New York Helmsley Hotel
The New York City Helmsley
Westin New York Grand Central Hotel
Westin Grand Central Hotel
Westin Grand Central
The New York City Helmsley
The Westin York Central York
The Westin New York Grand Central Hotel
The Westin New York Grand Central New York
The Westin New York Grand Central Hotel New York

The Westin New York Grand Central Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2620 out of 3756 reviews
Rating 8 - Good. 672 out of 3756 reviews
Rating 6 - Okay. 244 out of 3756 reviews
Rating 4 - Poor. 107 out of 3756 reviews
Rating 2 - Terrible. 113 out of 3756 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

ROBERT Allen, Jamestown

Liked: Cleanliness, staff & service, property conditions & facilities
In a great location and each staff person I interacted with was amazing.
Stayed 2 nights in Apr 2026

8/10 Good

Kelli

Stayed 2 nights in Jan 2026

10/10 Excellent

JORGE, WEST PALM BEACH

Stayed 3 nights in Jan 2026

10/10 Excellent

ADRAINE McKell, BRADENTON

Stayed 2 nights in Jan 2026

10/10 Excellent

Morris

Liked: Cleanliness, amenities, property conditions & facilities
The conceirge ataff was excellent. Sandra and Luis were outstanding. I had some small requests that they took care of promptly, including flower delivery and restaurant reservations. One of the manages on duty while I was there, a woman whose name I unfortunately can’t recall, was very gracious with me an my guest, and made us few at home throughout our stay.
Stayed 2 nights in Jan 2026

2/10 Terrible

Melissa

Travelled with family and small children
Disliked: Amenities
Staff were arguing in front of us, so unprofessional and then manger got irritated and took it out on us. It was a very unpleasant situation
Stayed 4 nights in Jan 2026

6/10 Okay

Michael

Liked: Cleanliness
Stayed 1 night in Jan 2026

10/10 Excellent

Addison

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 3 nights in Jan 2026

6/10 Okay

Favour

Stayed 3 nights in Jan 2026

10/10 Excellent

Murthy

Stayed 5 nights in Dec 2025

6/10 Okay

Tajai

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
They charge a surprise “destination fee” which is $40 per night which is only told to you when you get there, but staff is super unhelpful and treat you differently for booking through Expedia, I asked if I can get any kind of late checkout, the lady said no not at all because of Expedia, then I called and spoke with another employee and said yeah I can give you an hour later “but next time speak with the front desk about any requests”, I also feel stereotyped by this hotel when I went to the front desk and I said I have a question, then the lady immediately responds “is it about the incidental hold”, why did she automatically assume I had a money question, please keep looking around for other hotels, the bathroom showers are small and you have to be lucky to get a decent view of the city despite us being on the 26th floor
Stayed 3 nights in Jan 2026

10/10 Excellent

Raul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What stood out was everything. Awesome stay. Clean room, good hospitality, convenient to everything.
Stayed 4 nights in Jan 2026

10/10 Excellent

Enlin, east stroudsburg

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
good
Stayed 3 nights in Dec 2025

10/10 Excellent

christopher

Stayed 3 nights in Jan 2026

2/10 Terrible

David

Stayed 5 nights in Jan 2026

10/10 Excellent

Traci

Stayed 1 night in Jan 2026

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
From the time we checked in till the time we left the stay was absolutely amazing. The room was spacious and clean the staff was very friendly. Loved having a great city view. The beds were comfortable the breakfast was amazing this place has all the amenities you would need. It’s close in walking distance to most things but if your not up for walking your right next to the train to get you where ever you need to go. The only disappointment (not really) was the pillow we never could it to be comfortable. Other than that will definitely consider this hotel again for future stay in the city!!
Stayed 5 nights in Dec 2025

10/10 Excellent

elen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, good stuff
Stayed 4 nights in Dec 2025

10/10 Excellent

Jephte

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 8 nights in Dec 2025

6/10 Okay

Thomas

The room had a constant smell of food cooking coming from the vents. It was also noisy from the bathroom fan running all the time. The windows were old and didn’t seal well allowing some outside noise.
Stayed 4 nights in Jan 2026

10/10 Excellent

Ingrid

Travelled with family and small children
Liked: Cleanliness, amenities
Great location
Stayed 4 nights in Jan 2026

2/10 Terrible

GARRETT

Liked: Cleanliness, property conditions & facilities, room comfort
There were very significant problems with billing that still remain unresolved despite promises from management.
Stayed 4 nights in Jan 2026

10/10 Excellent

Lia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean, everyone was friendly and attentive. I wish they had better linens. Their comforters is not the cozies.
Stayed 3 nights in Jan 2026

10/10 Excellent

Johmyrin

Stayed 2 nights in Dec 2025

10/10 Excellent

Kaitlyn

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff, good food, clean
Stayed 3 nights in Jan 2026