4.5 out of 5

"The hidden “destination fee”. Is utter crap. Got charges $28/day for absolutely nothing. I supposedly would have gotten $20 credit for dry cleaning t ... " More

By a verified traveller on Fri 06 Jul 2018

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Hotel Description

4.5-star luxury hotel near Grand Central Terminal

Central New York getaway

Within a 10-minute walk of this Midtown hotel, you'll find Chrysler Building and Grand Central Terminal. United Nations Headquarters and 5th Avenue are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. A coffee shop, a terrace, and a computer station are also on offer.

Comfy beds, WiFi

Boasting comforts like pillowtop beds and Egyptian cotton sheets, the 774 guestrooms also offer WiFi and LCD TVs with digital channels. Wired Internet, minibars, and room service are also available.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
C$170 per night

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom (SW-M)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Presidential Suite, 1 King Bed (SW-M)

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Westin New York Grand Central ratings based on 42 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin New York Grand Central

Everyone (27) Business (2) Family (1)
5 out of 5
Just a first-class operation. Everything was excellent. The breakfasts were awesome!

Posted by on 22 Apr. 2019

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5 out of 5

Posted by on 10 Mar. 2019

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5 out of 5

Posted by on 18 Feb. 2019

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5 out of 5
Wonderful location, fantastic and helpful staff. I will definitely return!

Posted by on 3 Feb. 2019

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5 out of 5
Very accomadating staff. Flight canceled and they worked with us for an extra stay

Posted by on 14 Jan. 2019

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5 out of 5
Couldn’t open drapes for security purpose from 8-5 working on the facade of the side of the hotel where I was staying it was alright though. Nice location just one bus ride to time square and about a block away to the grand central station

Posted by , from Bay Area California on 10 Jan. 2019

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5 out of 5
Close to where we wanted to sight see. Staff was very accomodating

Posted by on 27 Dec. 2018

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3 out of 5
The hidden “destination fee”. Is utter crap. Got charges $28/day for absolutely nothing. I supposedly would have gotten $20 credit for dry cleaning that i didnt need; $25 for drinks in their overpriced restaurant that i didnt want to go to. Crazy rip off tactic

Posted by , from orrington, maine on 6 Jul. 2018

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4 out of 5
Had a great stay and the location was excellent. The staff was very helpful with questions about the city. One drawback was the gentleman working the restaurant in the morning prepared our bagels with no gloves on or use of tongs. We just threw them away.

Posted by on 27 Mar. 2018

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4 out of 5

nice hotel ,great service.

Pros: great customer service
Cons: rooms should have microwave and mini fridge in rooms.
Location: close proximity to subway and empire state bldg.
Great trip to New York! Saw Statue of Liberty, 911 Memorial,Empire State Bldg.,Rockefeller center,Central Park.Lion King Broadway show.Times Square.

Posted by on 15 Jan. 2018

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About the The Westin New York Grand Central

Location 212 East 42nd Street, New York, NY 10017

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the luxury The Westin New York Grand Central. For a fee, parking is available. This 4.5-star New York hotel is smoke free.

  • 1 building
  • 774 guestrooms or units
  • 41 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Babysitting or childcare

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (13.7 km / 8.5 mi)
  • Train station: New York Grand Central Terminal Station (1.1 km / 0.7 mi)
  • Metro station: Grand Central - 42 St. Station (0.4 km / 0.2 mi)
  • Parking: Valet parking and RV/bus/truck parking available for a surcharge

Room Amenities

The Westin New York Grand Central offers 774 air-conditioned accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch LCD televisions come with premium digital channels and pay movies. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy breakfast daily from 6:30 AM to 11 AM.

The LCL: Bar & Kitchen - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 50 per pet, per day
  • Only dogs are allowed
  • Weight limit: 40 lb
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.69 per accommodation, per night

The resort fee includes:

  • Internet access
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 45 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 75 per day
  • Pet fee: USD 50 per pet, per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Promotions

Additional Inclusions

Book a stay in any room or rate plan and receive the following benefits (included with destination fee): USD 35 Food and Beverage credit per day; USD 20 dry cleaning credit per day; 1 New York City bus tour ticket for 2 or official Grand Central self-guided audio tour for 2; 1 yoga class at local studio per day; local, long-distance and international calls.

Full details provided at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.