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JW Marriott Auckland

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Serves breakfast, lunch, and dinner
Indoor pool
Lobby sitting area
Premium bedding, minibar, in-room safe, desk
Executive Suite, 1 Bedroom (Tower)
Luxury
5.0 star property
9.2

Wonderful

Luxury hotel near Queen Street Shopping District

Located close to Coast-to-Coast Walkway and Auckland Ferry Terminal, JW Marriott Auckland provides a garden, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the sauna or the hot tub. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Japanese cuisine. Free in-room WiFi is available to all guests, along with a 24-hour gym and a business center.

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
22 - 26 Albert Street, Auckland, 1001
  • Place, Queen Street Shopping District
    ‪2 min walk‬
  • Place, Princes Wharf
    ‪3 min walk‬
  • Place, Sky Tower
    ‪6 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds

9.2 out of 10
Wonderful
(19 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Executive Suite, 1 Bedroom, City View (Corner)

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 Bedroom, City View (Corner)

  • City view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(41 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Terrace (View)

Deluxe Room, 1 King Bed, Terrace (View)

Deluxe Room, 1 King Bed, Terrace (View)

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds, Terrace (View)

Deluxe Room, 2 Double Beds, Terrace (View)

Deluxe Room, 2 Double Beds, Terrace (View)

7.4 out of 10
Good
(3 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Double Beds

  • 36 sq m
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Executive Suite, 1 Bedroom (Tower)

Executive Suite, 1 Bedroom (Tower)

Executive Suite, 1 Bedroom (Tower)

  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the area

Auckland

City center retreat .At this Auckland Central Business District hotel, you'll be within a 5-minute walk of Queen Street Shopping District and Coast-to-Coast Walkway. Auckland Ferry Terminal and Sky Tower are also within half a mile (1 km).

What's nearby

  • Queen Street Shopping District - 2 min walk - 0.2 km
  • Queens Wharf - 3 min walk - 0.3 km
  • Princes Wharf - 3 min walk - 0.3 km
  • Sky Tower - 6 min walk - 0.6 km
  • Spark Arena - 14 min walk - 1.3 km

Getting around

  • Auckland Britomart Station - 6 min walk
  • Gaunt Street Tram Stop - 12 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪Ronnie's Cafe & Bakery - ‬2 min walk
  • ‪Trivet - ‬1 min walk
  • ‪The Shakespeare Brewery & Hotel - ‬2 min walk
  • ‪Ichiban - ‬1 min walk
  • ‪Up Cafe - ‬1 min walk

About this property

JW Marriott Auckland

5-star luxury hotel near Queen Street Shopping District
As a guest of JW Marriott Auckland, you'll find an indoor pool, a hot tub, a sauna, and a 24-hour fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 5 meeting rooms. Event space at this hotel measures 5952 square feet (553 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and a garden are also featured at the luxury JW Marriott Auckland. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Auckland hotel is smoke free.

  • 1 building
  • 286 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Meeting rooms
  • 5952 sq ft of conference space
  • 553 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
JW Marriott Auckland offers 286 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch LED televisions come with digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with hydromassage showerheads, bathrobes, slippers, and bidets.

This Auckland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Children's dinnerware
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered valet parking on site (NZD 70 per night; includes in/out privileges)
  • Limited onsite valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; NZD 50 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch LED TV with digital channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3.10 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 50 per person
  • Covered valet parking fee: NZD 70.00 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 3.10 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Stamford Hotel Auckland Plaza
Stamford Plaza Auckland
Stamford Plaza Auckland Hotel
Stamford Plaza Auckland Hotel Auckland Central
Stamford Plaza Auckland New Zealand
Stamford Plaza Hotel Auckland
Auckland Stamford Plaza Hotel
Stamford Plaza Auckland
JW Marriott Auckland Hotel
JW Marriott Auckland Auckland
JW Marriott Auckland Hotel Auckland

Frequently asked questions

How close is JW Marriott Auckland to the airport?

JW Marriott Auckland is 14.4 mi (28-min drive) away from the Auckland Intl. Airport (AKL) airport, the closest popular airport to the property.

How much does it cost to stay at JW Marriott Auckland?

As of May 1, 2026, prices found for a 1-night stay for 2 adults at JW Marriott Auckland on May 10, 2026 start from CA $194, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does JW Marriott Auckland have an airport shuttle?

Airport shuttle services are not available at JW Marriott Auckland.

How close is JW Marriott Auckland to the beach?

This hotel is 3.1 mi (13-min drive) from St. Helier's Bay Beach and 5.1 mi (20-min drive) from Kohimarama Beach. Don't forget your sunscreen!

Does JW Marriott Auckland offer free breakfast?

Free breakfast isn’t provided at JW Marriott Auckland, but buffet breakfast is offered for a fee of NZD 50 per person. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 6:30 AM to 10:30 AM.

Is there a casino at JW Marriott Auckland?

No, there is no casino at this hotel, but SkyCity Casino (7-min walk) is nearby.

What time is check-in at JW Marriott Auckland?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at JW Marriott Auckland?

Free parking is not available at this hotel. Valet parking is available for NZD 70.00 per night.

Does JW Marriott Auckland have a pool?

JW Marriott Auckland features an indoor pool. Guests can enjoy pool access from 7:00 AM to 9:00 PM.

Does JW Marriott Auckland have a restaurant?

Yes, there are 2 restaurants on site.

Does JW Marriott Auckland have a spa?

There are no spa services available at this hotel.

How close is JW Marriott Auckland to downtown Auckland?

JW Marriott Auckland is 0.2 mi away from Auckland.

JW Marriott Auckland Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 111 out of 153 reviews
Rating 8 - Good. 21 out of 153 reviews
Rating 6 - Okay. 14 out of 153 reviews
Rating 4 - Poor. 5 out of 153 reviews
Rating 2 - Terrible. 2 out of 153 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Mark, Cambridge

Travelled with partner
Liked: Cleanliness, amenities
Our room was very noisy from all the external air conditioning fans. The room itself was very pleasant, staff on the front desk and porters were the best we encountered in Auckland.
Stayed 1 night in Jan 2026

10/10 Excellent

Ian

Stayed 3 nights in Jan 2026

10/10 Excellent

Clive

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. Lovely room and first class service.
Stayed 3 nights in Jan 2026

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, amenities
lovely, large, clean room, great buffet breakfast, helpful friendly staff, especially Front Office Mgr. Kristina Kretschmer, the Concierge during the day, the woman who was the bell captain, and one of the wait staff at breakfast, a dark-haired young woman from Chile, Santiago I think.
Stayed 4 nights in Jan 2026

10/10 Excellent

Janet

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Large comfortable and spotlessly clean room; helpful staff; convenient location; and impressive buffet breakfast.
Stayed 1 night in Jan 2026

10/10 Excellent

Aishwarya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 8 nights in Jan 2026

10/10 Excellent

Nanci

Stayed 1 night in Jan 2026

10/10 Excellent

Kelly

Stayed 3 nights in Jan 2026

10/10 Excellent

Kaya

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
breakfast menu was awesome! Excellent facilities, unfortunately the communication among the desk staff was a bit of a let down as we were told yes to an early check in. But instead had to wait around another 3 hours. I also think, that any extra costs or “bond” for the booking should be highlighted or clearly mentioned in hotel policies & or upon booking confirmation. Other than that, the hotel in general was awesome, very friendly staff, clean rooms, buffet breakfast was delicious. Highly recommend
Stayed 1 night in Jan 2026

10/10 Excellent

Byron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was comfortable. The staff members that we encountered were pleasant and professional. Breakfast was excellent. The hotel is very well located.
Stayed 2 nights in Jan 2026

8/10 Good

janeen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
As expected, great location, I loved the pool- not too many people. Checkout was a little slow with need to line up. Loved the 11am checkout
Stayed 1 night in Jan 2026

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our stay at the JW Marriott Auckland was very good. Room was clean, beds comfortable, and the hotel staff assisted us with all of our transportation needs. The location is wonderful, within walking distance to the CBD and harbor area. Highly recommend.
Stayed 2 nights in Dec 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast
Stayed 1 night in Jan 2026

6/10 Okay

Sunil

Travelled with group
Liked: Property conditions & facilities
Our check-in was great, as was the Breakfast Buffet which is a great addon value. We were given an upgraded room per our Bonvoy status; however, we had a disappointing experience with housekeeping, that did not show up after repeated requests, and got a ‘partial’ room refresh at 10 pm at night after our 3rd request! Finally, the bed was made and towels refreshed but that was all. Nothing was cleaned, the trash stayed in the bin, the used glasses stayed as is, and empty water bottles were not touched! No toiletry amenities were refreshed. This kept us up and away from our room until 10:30 pm! This is not expected at a JW! The front desk did offer a small discount for the ‘inconvenience’ but nearly not enough. Overall, I would say an underwhelming experience.
Stayed 2 nights in Jan 2026

10/10 Excellent

Keely

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly professional staff. Clean room. Nice lobby
Stayed 1 night in Jan 2026

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable. The valet/bellman was very helpful with the bags and getting us packed up and ready to go to airport. The breakfast buffet is very nice but on the first morning we got a really bad table in the back and were kind of forgotten by the staff. coffee came after we finished eating and no one came to ask for egg orders until like 30 mins. the next morning it was way better in the front of the restaurant near the window.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jack

Stayed 3 nights in Oct 2025

10/10 Excellent

Hala

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Everything was perfect Central close to shops and restaurants Clean and tidy Great privacy Modern and nice environment Love the place
Stayed 2 nights in Dec 2025

8/10 Good

Craig

Room was very clean, and the shower / bath was very nice. We used
Stayed 2 nights in Dec 2025

8/10 Good

Eugene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast Staff professionel
Stayed 2 nights in Dec 2025

8/10 Good

King Lok

Stayed 3 nights in Dec 2025

8/10 Good

pingping, Evanston

Liked: Cleanliness, property conditions & facilities
Very enjoyed to stay in
Stayed 1 night in Dec 2025

8/10 Good

Sameer

Stayed 1 night in Dec 2025

10/10 Excellent

Javier Enrique

Stayed 5 nights in Dec 2025

10/10 Excellent

michael

Travelled with group
Liked: Cleanliness, staff & service, amenities
Lovely
Stayed 1 night in Nov 2025