JW Marriott Auckland

5.0 star property
5-star luxury hotel near DFS Galleria Auckland

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JW Marriott Auckland

Photo gallery for JW Marriott Auckland

Superior Room, 1 King Bed
Indoor pool
Serves lunch and dinner
Premium bedding, minibar, in-room safe, desk
Fitness facility

Overview of JW Marriott Auckland

Reviews
8.6

Excellent

Popular amenities

  • Hot tubHot tubHot tub
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Restaurant

Explore the area

Map
22 - 26 Albert Street, Auckland, 1001
  • Popular LocationQueen Street Shopping District3 min walk
  • Popular LocationAuckland Ferry Terminal5 min walk
  • Popular LocationSky Tower6 min walk
  • AirportAuckland (AKL-Auckland Intl.)27 min drive

Room options

Superior Room, 1 King Bed

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

Deluxe Room, 2 Double Beds

  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Premium Room, 1 King Bed

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds

  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, City View

  • 66 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Auckland

City center retreat .A stay at this Auckland Central Business District hotel places you steps from DFS Galleria Auckland and within a 5-minute walk of Queen Street Shopping District. Coast-to-Coast Walkway and Auckland Ferry Terminal are also within half a mile (1 km).

What's nearby

  • Queen Street Shopping District - 3 min walk
  • Auckland Ferry Terminal - 5 min walk
  • Sky Tower - 6 min walk
  • SkyCity Casino - 7 min walk
  • Spark Arena - 17 min walk

Getting around

  • Auckland Britomart Station - 6 min walk
  • Gaunt Street Tram Stop - 12 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • Shakespeare Hotel - 2 min walk
  • Ronnie's Cafe & Bakery - 2 min walk
  • Mo's Bar - 2 min walk
  • The Right Track Sports Cafe - 3 min walk
  • Taco Bell Shortland Street - 3 min walk

About this property

JW Marriott Auckland

5-star luxury hotel near DFS Galleria Auckland
As a guest of JW Marriott Auckland, you'll find an indoor pool, a spa tub, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 5 meeting rooms. Event space at this hotel measures 5952 square feet (553 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the luxury JW Marriott Auckland. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Auckland hotel is smoke free.

  • 1 building
  • 286 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 5952 sq ft of conference space
  • 553 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
JW Marriott Auckland offers 286 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 50-inch LED televisions come with digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

This Auckland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Italian, Korean, Spanish

Property amenities

Family friendly

  • Children's dinnerware
  • Free cribs/infant beds
  • Highchair
  • Indoor pool
  • Refrigerator
  • Travel crib

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (NZD 60.00 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: NZD 46 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Transfer shower
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Entertainment

  • 50-inch LED TV
  • Digital channels
  • Pay movies

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3.10 percent for credit card payments
Front desk staff will greet guests on arrival

Renovations and closures

This property is undergoing renovations from March 23 2024 to May 31 2024 (completion date subject to change).
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 90.00 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 46 per person
  • Covered valet parking fee: NZD 60.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 90.00 per night
  • Credit card charges are subject to a surcharge of 3.10 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Stamford Hotel Auckland Plaza
Stamford Plaza Auckland
Stamford Plaza Auckland Hotel
Stamford Plaza Auckland Hotel Auckland Central
Stamford Plaza Auckland New Zealand
Stamford Plaza Hotel Auckland
Auckland Stamford Plaza Hotel
Stamford Plaza Auckland
JW Marriott Auckland Hotel
JW Marriott Auckland Auckland
JW Marriott Auckland Hotel Auckland

JW Marriott Auckland Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 63 out of 115 reviews" "
Rating 8 - Good. 27 out of 115 reviews" "
Rating 6 - Okay. 15 out of 115 reviews" "
Rating 4 - Poor. 8 out of 115 reviews" "
Rating 2 - Terrible. 2 out of 115 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Violet Puti Hineaupounamu Sophia

Stayed 2 nights in Jan 2024

6/10 Okay

joy

Nice hotel but don’t use the stairs!!
Our 2 day stay was before our cruise. The staff was very helpful and friendly; however; what is alarming to me is that as we often do we decided to use the stairs next to the guest elevators. No signs told us we shouldn’t. The doors to get out of the stairwell were all locked. We were on the 8th floor and had to go down to the very bottom floor. We were not able to find our way out and we ended-up unknowingly in the service elevator; and locked in there too. A hotel employee found us, assured us we weren’t locked in the stairwell meant for guests. He took us to the stairwell for guests; and he became locked in the stairwell. This is a fire hazard!! Not to mention down right scary with no proper signs to warn of the consequences of using stairs instead of the elevator! I hope your hotel attends to this problem promptly. I know after talking to staff this is a real problem you need to address.
Stayed 2 nights in Jan 2024

6/10 Okay

Catherine

Travelled with group
Liked: Staff & service
Staff were amazing and made the stay room was run down and expensive for what you get we paid $452 no breakfast or parking and standard twin room. Room service is expensive $82 for two eggs bene and a juice Layout of room is also oddd mirror and wardrobe right by the side of the bed so you can’t utilise it Bathroom was spacious and nice
Stayed 1 night in Dec 2023

10/10 Excellent

John-Paul

Liked: Property conditions & facilities
Great hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

Dina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and willing to help
Stayed 2 nights in Nov 2023

8/10 Good

Luciano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were not that keen with the breakfast menus at all. Decided to skip it on day 2.
Stayed 2 nights in Oct 2023

4/10 Poor

Bee Lian

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Room in bad condition
Maybe I did not get the renovated room but the one I was in was dated and in a bad condition. The toilet door has started to rot at the bottom. The hairdryer was damaged. The mirror with lights short circuited and it "explored" with a loud sizzle. The toilet is fitted with motion sensor lights and it was really annoying to have the lights switched off automatically when I was on the middle of a shower! For the price, I can definitely get better stay some where nearby. Service was good and location is great.
Stayed 4 nights in Oct 2023

8/10 Good

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very transparent blinds with no curtains meant we were woken up just after sunrise with light streaming through. There was also some sort of party at a building across the street which was extremely noisy with music blaring and people shouting really loud until 1/2am
Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Check in and check out was flawless, fast and easy. All staff were very friendly and eager to help. Hotel has had a great makeover and the rooms are spacious, quiet and wellappointed. We had a great stay overall and we will definitely be staying here on all future stays in Auckland CBD.
Stayed 1 night in Sep 2023

4/10 Poor

Steve Percival

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I was not up to standard with 5 star hotel, room was small and very average. Bed was very hard, cracked tiles in bathroom, had to be a very small person to close door to toilet, could not walk around the bed, was like being in a caravan
Stayed 1 night in Sep 2023