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"Wonderful location-right next to the mall and lots of food places and even a gas station. Front desk staff super nice . Love that they included breakf
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Your stay at this McNeil hotel places you within 3 miles (5 km) of Q2 Stadium and St. David's North Austin Medical Center. University of Texas at Austin and LBJ Presidential Library are within 12 miles (20 km).
Free perks
This hotel features an outdoor pool and a gym. Business travelers can take advantage of the free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.
Room, 1 King Bed with Sofa bed, Non Smoking, Corner
Bed Count1 King BedMaximum Occupancy
3 Max
Standard room with king bed
Bed Count1 King BedMaximum Occupancy
4 Max
Standard room with two double beds
Bed Count2 Full BedsMaximum Occupancy
4 Max
Studio, 1 King Bed with Sofa bed, Non Smoking
Bed Count1 King BedMaximum Occupancy
4 Max
Room, 1 King Bed, Accessible, Non Smoking
Bed Count1 King BedMaximum Occupancy
2 Max
Hampton Inn Austin NW near The Domain ratings based on 10 Verified Reviews
Review Summary
4.4
out of 5
4.5 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff5.0 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Hampton Inn Austin NW near The Domain
Everyone (6)Family (4)
5 out of 5
Nice staff
Posted by William on 14 Apr. 2023
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Comment from Hotel Management
15 Apr. 2023
by Marcos Gomez
Thank you for taking the time to share your experience with us! I am very pleased that you had such a wonderful time with us here at the Hampton Inn. We strive to excellence in overall service and love that you found our staff to be so awesome! We definitely look forward to meeting with you the next time you're traveling to Austin!
5 out of 5
Wonderful location-right next to the mall and lots of food places and even a gas station. Front desk staff super nice . Love that they included breakfast-wasn’t the best but you definitely could make it work for sure. Overall really loved the stay
Posted by Ashleigh on 27 Feb. 2023
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Comment from Hotel Management
27 Feb. 2023
by BG
Thank you for taking the time to share your experience with us! I am very pleased that you had such a wonderful time with us here at the Hampton Inn. We strive to excellence in overall service and love that you found our staff to be so awesome! We definitely look forward to meeting with you the next time you're traveling to Austin!
5 out of 5
Posted by Stefanie on 19 Feb. 2023
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Comment from Hotel Management
14 Mar. 2023
by BG
Thank you for the 5-star rate you gave it to us, we are looking forward to having you back soon!
5 out of 5
Posted by Brian on 26 Sep. 2022
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Comment from Hotel Management
30 Dec. 2022
by Diana
Thank You for taking the time filling out our survey. Looking forward to your next stay with us. Have a great day.
5 out of 5
It was comfortable and handy for us.
Posted by John D on 27 Nov. 2021
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Comment from Hotel Management
27 Nov. 2021
by KR
Thank You for taking the time filling out our survey. Looking forward to your next stay with us. Have a great day. Kenny
5 out of 5
It was close to Seton surgery center.
Posted by Jack, from SAN MARCOS on 7 Oct. 2021
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Comment from Hotel Management
8 Oct. 2021
by Kenny
Thank you for taking the time filling out our survey. Looking forward to your next visit. Have a great week. Kenny
1 out of 5
This Hampton Inn is closed for Covid19. Had to find my way to the Homewood Suites where my reservation had been transferred. I am extremely disappointed in Travelocity for not being on top of the situation with the Hampton.
Posted by a verified traveller on 25 Oct. 2020
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Comment from Hotel Management
12 Nov. 2020
by Hampton Inn Austin NW Arboretum
Thank you for leaving a review for our hotel and we sincerely apologize for the inconvenience this has caused you. We hope to see you again on your next trip to Austin.
4 out of 5
Room clean. Breakfast was good. Some phone charge stations did not work.
Posted by a verified traveller on 1 Mar. 2020
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Comment from Hotel Management
4 Mar. 2020
by Eddie
Thank so much for the feedback.
4 out of 5
Pretty Good Hotel
Front desk friendly & helpful. Room very clean, quiet though right next to a Burger King drive-thru, didn't hear anything inside or out. Bed comfortable, heat/air was fine & comfortable, TV, wifi etc all good. Bathrm very clean, tub seemed extra small, but was fine. Didn't try the breakfast, but the eating area looked nice. The only negative was that this hotel also charges you an additional $50 on check-in, like a security deposit, and is held pending on your card until after you leave and your room inspected for damage. They tell you it will be 3-5 days before you get the 50 back. That seems wrong they don't tell you up front to expect it. I guess they get some rowdy people in there sometimes? or people who like to take their towels home? *shrug* I didn't like that extra charge thing, just another thing you have to worry and check your card and make sure they give back. Anyhow, otherwise was fine and would recommend to visiting friends and family.
Posted by Sooz, from Austin, TX on 3 Mar. 2018
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Comment from Hotel Management
31 Mar. 2023
by BG
We appreciate your review, additional feedback helps us improve in our day to day activities. We hope that you give us another chance when visiting Austin to make it up to you.
5 out of 5
great location, nice accommodations
Pros:clean, good location
Cons:overall it was great!
Location:close to Oasis and close to freeway access to everything
Great room, nice beds. The fridge was turned off so there was water in the ice tray which we had to clean up. :-( The breakfast available was just okay - but the waffles were great!
A little noisy in the halls but didn't bother my sleep.
Overall a great place to stay.
Posted by Karla , from Houston, TX on 26 Jun. 2017
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Comment from Hotel Management
31 Mar. 2023
by BG
We appreciate your review, additional feedback helps us improve in our day to day activities. We hope that you give us another chance when visiting Austin to make it up to you.
Hampton Inn Austin NW near The Domain offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. Free breakfast is served daily. The business-friendly Hampton Inn Austin NW near The Domain also features a terrace, coffee/tea in a common area, and express check-out. Free self parking is available. This Austin hotel is smoke free.
1 building
124 guestrooms or units
6 levels
Built in 1996
Buffet breakfast (free)
Poolside lounge chairs
Coffee in lobby
Front desk (24 hours)
Express check-out
Front-desk safe
Terrace
Television in lobby
Elevator
No smoking on site
Family Friendly Amenities
Family property
Number of outdoor pools - 1
Free WiFi
Refrigerator
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Free wired internet
Available in some public areas:
Free WiFi
Parking
Free self parking
, Free RV, bus, truck parking
Transport
Parking: Free self parking and RV/bus/truck parking
Room Amenities
Hampton Inn Austin NW near The Domain offers 124 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
Television
Cable channels
Premium channels
Refrigerator
Coffee maker
Luxury bedding
Cribs (free)
Housekeeping (daily)
Local calls (free)
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM.
Nearby Activities
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 21
Check-in time ends at 2:00 AM
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Free cribs (infant beds)!
Pet Policy
Pets: USD 75 per accommodation, per stay
Only dogs and cats are allowed
Maximum 2 pets
Service animals are exempt from fees
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
Car recommended
Staffed front desk
LGBTQIA friendly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Contactless check-in is available
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Property confirms they are implementing enhanced cleaning measures
No gap period between guest stays
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitization practices of any association
Fees
Guests will be asked to pay the following charges at the property:
0.53 percent destination fee will be charged
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 75 per accommodation, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hampton Inn Arboretum
Hampton Inn Arboretum Hotel
Hampton Inn Arboretum Hotel Austin Northwest
Hampton Inn Austin Northwest
Hampton Inn Austin Northwest Arboretum
Hampton Inn Arboretum Northwest
Hampton Inn Austin - Arboretum Northwest Hotel Austin
Hampton Inn Austin Northwest Arboretum Hotel
You should know
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
