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Tru By Hilton Austin NW Arboretum, TX

2.5 star property
Austin guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Tru By Hilton Austin NW Arboretum, TX

Reception
Terrace/patio
Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board
Business centre

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Gym
  • 24/7 front desk

Explore the area

View in a map
11603 Jollyville Rd, Austin, TX, 78759
  • Place, Arboretum at Great Hills Mall
    ‪2 min drive‬
  • Place, Apple Inc.
    ‪4 min drive‬
  • Place, Q2 Stadium
    ‪7 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

9.4 out of 10
Exceptional
(63 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mob/Hearing, Roll-in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Mob/Hearing, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(37 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Austin

In Austin .Within 2 miles (3 km) of this Austin hotel, you'll find Arboretum at Great Hills Mall and Apple Inc.. Also, Museum of Ice Cream is within 3 miles (5 km) and Lake Austin is within 6 miles (10 km).

What's nearby

  • Arboretum at Great Hills Mall - 2 min drive - 4.1 km
  • Apple Inc. - 4 min drive - 2.6 km
  • Domain Northside - 4 min drive - 4.1 km
  • St. David's North Austin Medical Center - 6 min drive - 6.4 km
  • Q2 Stadium - 7 min drive - 8.6 km

Getting around

  • Lakeline Station - 9 min drive
  • Austin Station - 18 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 22 min drive

Restaurants

  • ‪Rudy's Country Store & Bar-B-Q - ‬6 min walk
  • ‪P. Terry's Burger Stand - ‬16 min walk
  • ‪Seton Northwest Hospital - ‬3 min drive
  • ‪Chuy's - ‬4 min walk
  • ‪Sonic Drive-In - ‬13 min walk

About this property

Tru By Hilton Austin NW Arboretum, TX

Austin guestrooms with free WiFi
There's an onsite business center. Free breakfast is available daily. The business-friendly Tru By Hilton Austin NW Arboretum, TX also features a fitness center, coffee/tea in a common area, and a front-desk safe. Self parking is free.

This Austin hotel is smoke free.

  • 121 guestrooms or units
  • 4 levels
  • Built in 2022
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site
Tru By Hilton Austin NW Arboretum, TX offers 121 air-conditioned accommodations with iPod docking stations and hair dryers. 55-inch LED televisions come with premium cable channels and Netflix.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Similar properties

Lobby
Hilton Garden Inn Austin NW - Arboretum
  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,002 reviews
The price is CA $107
CA $128 total
includes taxes & fees
Nov 15 - Nov 16
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in room
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LED TV with premium cable channels
  • iPod dock
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per night
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Austin NW Arboretum, TX Hotel
Tru By Hilton Austin NW Arboretum, TX Austin
Tru By Hilton Austin NW Arboretum, TX Hotel Austin

Reviews

Tru By Hilton Austin NW Arboretum, TX Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 555 out of 749 reviews
Rating 8 - Good. 123 out of 749 reviews
Rating 6 - Okay. 38 out of 749 reviews
Rating 4 - Poor. 18 out of 749 reviews
Rating 2 - Terrible. 15 out of 749 reviews

Reviews

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Good place for a night stay
Stayed 1 night in Apr 2025

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Shreya

Stayed 4 nights in Aug 2025

10/10 Excellent

Trevor

Stayed 1 night in Jul 2025

10/10 Excellent

Jeremy

Stayed 1 night in Aug 2025

10/10 Excellent

Miriam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Todd

Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very comfortable place to stay in a safe and nice area. The lobby has a fun vibe, and there’s even a personal welcome message on the TV in the rooms! I will definitely book this hotel for my future Austin stays.
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Lonely check-in

Good stay overall. On arrival in late afternoon, no one was at the front desk and the layout is such that I didn't know if I was waiting in the right place. Tried calling, but the phone at the front desk just started ringing which was clearly not going to be answered. Anyway, the person came after 5 or 6 minutes and I got checked in.
Stayed 3 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were very impressed with the hotel. Everything was nice and modern.
Stayed 3 nights in Jul 2025

8/10 Good

Suzan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice, convenient property. The staff was welcoming, polite and helpful. The only complaint is the poor lighting in the bathroom. It’s very dim, very hard to see to apply makeup or shave, etc. Especially for the elderly.
Stayed 1 night in Jul 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Phoebe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are nice and the staff is very accommodating.
Stayed 2 nights in Jul 2025

6/10 Okay

guocang

Travelled with family
Clean but not enough
Stayed 1 night in Apr 2025

8/10 Good

guocang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mosquitos in lobby gave me four shots.
Stayed 1 night in Jun 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay very clean I always know what to expect when staying at Tru.
Stayed 1 night in Jun 2025

8/10 Good

Christopher

Stayed 3 nights in Jun 2025

10/10 Excellent

Barbie Deltressa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent study and hotel. Very friendly and kind staff willing and eager to accommodate your needs. Highly recommend this hotel to stay at in Austin Texas
Stayed 2 nights in Jun 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Fast and easy check in. Friendly staff and clean lobby. Looks to be fairly new. Beds were not very comfortable, but not terrible. Bathrooms very clean. Location was great just off the highway and lots of restaurants and HEB down the road. Would stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Cynthia

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Noisy, thin walls, minimal amenities Nasty smelling soap
Stayed 1 night in Jun 2025

10/10 Excellent

Gracelyn

Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025