Tru By Hilton Austin NW Arboretum, TX

2.5 star property
Austin guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Tru By Hilton Austin NW Arboretum, TX

Terrace/patio
Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Free daily buffet breakfast
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
11603 Jollyville Rd, Austin, TX, 78759
  • Place, Restore My Control
    ‪14 min walk‬
  • Place, Ascension Seton Northwest
    ‪19 min walk‬
  • Place, Apple Inc.
    ‪4 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪21 min drive‬

Room options

Room, 1 King Bed

9.2 out of 10
Wonderful
(81 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mob/Hearing, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(45 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

King Room with Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room With Tub-Mobility Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

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About the area

Austin

In Austin .Within 2 miles (3 km) of this Austin hotel, you'll find Apple Inc. and Arboretum at Great Hills Mall. Domain Northside and St. David's North Austin Medical Center are also within 3 miles (5 km).

What's nearby

  • Restore My Control - 14 min walk - 1.2 km
  • Ascension Seton Northwest - 19 min walk - 1.6 km
  • Quarry Field - 3 min drive - 2.7 km
  • Apple Inc. - 4 min drive - 2.6 km
  • University of Texas at Austin - 12 min drive - 19.1 km

Getting around

  • Kramer Station - 11 min drive
  • Austin Station - 18 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 23 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Rudy's Country Store & Bar-B-Q - ‬6 min walk
  • ‪P. Terry's Burger Stand - ‬15 min walk
  • ‪Taco Bell - ‬3 min drive
  • ‪Chuy's - ‬3 min walk

About this property

Tru By Hilton Austin NW Arboretum, TX

Austin guestrooms with free WiFi
There's an onsite business center. Free breakfast is available daily. The business-friendly Tru By Hilton Austin NW Arboretum, TX also features a fitness center, coffee/tea in a common area, and a front-desk safe. Self parking is free.

This Austin hotel is smoke free.

  • 121 guestrooms or units
  • 4 levels
  • Built in 2022
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site
Tru By Hilton Austin NW Arboretum, TX offers 121 air-conditioned accommodations with hair dryers and irons/ironing boards. 55-inch LED televisions come with premium cable channels and Netflix.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in room
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LED TV with premium cable channels
  • iPod dock
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per night
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Austin NW Arboretum, TX Hotel
Tru By Hilton Austin NW Arboretum, TX Austin
Tru By Hilton Austin NW Arboretum, TX Hotel Austin

Frequently asked questions

How close is Tru By Hilton Austin NW Arboretum, TX to the airport?

Tru By Hilton Austin NW Arboretum, TX is 19.5 mi (23-min drive) away from the Austin-Bergstrom Intl. Airport (AUS) airport, the closest popular airport to the property.

How much does it cost to stay at Tru By Hilton Austin NW Arboretum, TX?

As of Mar 31, 2026, prices found for a 1-night stay for 2 adults at Tru By Hilton Austin NW Arboretum, TX on Apr 12, 2026 start from CA $112, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Tru By Hilton Austin NW Arboretum, TX have an airport shuttle?

Airport shuttle services are not available at Tru By Hilton Austin NW Arboretum, TX.

Does Tru By Hilton Austin NW Arboretum, TX offer free breakfast?

Tru By Hilton Austin NW Arboretum, TX offers free buffet breakfast every day.

Is there a casino at Tru By Hilton Austin NW Arboretum, TX?

No, there is no casino at this hotel.

What time is check-in at Tru By Hilton Austin NW Arboretum, TX?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Tru By Hilton Austin NW Arboretum, TX?

This hotel offers free self parking.

Does Tru By Hilton Austin NW Arboretum, TX have a pool?

Tru By Hilton Austin NW Arboretum, TX does not have a pool.

Does Tru By Hilton Austin NW Arboretum, TX have a spa?

There are no spa services available at this hotel.

How close is Tru By Hilton Austin NW Arboretum, TX to downtown Austin?

Tru By Hilton Austin NW Arboretum, TX is 10.3 mi away from Austin.

Tru By Hilton Austin NW Arboretum, TX Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 743 out of 1006 reviews
Rating 8 - Good. 170 out of 1006 reviews
Rating 6 - Okay. 49 out of 1006 reviews
Rating 4 - Poor. 24 out of 1006 reviews
Rating 2 - Terrible. 20 out of 1006 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Olabode

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Olivia, Grand Prairie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good night
Stayed 1 night in Dec 2025

10/10 Excellent

Woo Kyung

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Amenities was great.
Stayed 1 night in Dec 2025

10/10 Excellent

Avante

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful. The room was clean and spacious. I felt very welcomed. I loved the touch of having my name on the screen when I entered, it was very personalize, which I appreciate. The staff was also very kind and accommodating.
Stayed 1 night in Dec 2025

10/10 Excellent

inderpal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient location with good breakfast
Stayed 3 nights in Dec 2025

8/10 Good

Leonel

Liked: Cleanliness, staff & service
Parking was safe, stuff were friendly and helpful. Everything overall neat. However the were two issues in the room, one was the tv didnt turn on. I did switch battery which they were provided very kindly by front desk. But that didnt solve the problem. Tv eneded up turning on but it didn't have signal (no channel, or anything) And then on the following morning the electircity when out in the room. Lucky i was already about to leave. Othen then those issues. Everything else was neat.
Stayed 1 night in Dec 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Dec 2025

10/10 Excellent

Wei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe community, very clean, five-star rating, highly recommended.
Stayed 1 night in Dec 2025

10/10 Excellent

Taiesha, Dallas

Stayed 1 night in Dec 2025

10/10 Excellent

Henry

Stayed 1 night in Dec 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, comfortable and fit my needs
Stayed 1 night in Dec 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities
Nice hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the walk-in shower, and the hotel was quiet.
Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Stayed 2 nights in Dec 2025

10/10 Excellent

Kaden

Stayed 1 night in Dec 2025

10/10 Excellent

Carlos

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything went smooth. I became a hilton ho ors member and hope to stay again. Only downside is the lack of amenities suck as washer/dryer for guests. Otherwise, i really enjoyed my stay
Stayed 1 night in Dec 2025

10/10 Excellent

Susan

Stayed 1 night in Dec 2025

6/10 Okay

JEREMY

Stayed 2 nights in Dec 2025

10/10 Excellent

Detrick

Stayed 1 night in Nov 2025

8/10 Good

james

Business traveller, Travelled with partner
Liked: Amenities
Room was clean, very small. If you’re just looking for a place to sleep it’s perfect. Price was good as well. Did not have a chance to eat breakfast. The only issue was we had to wait 10 minutes to check in. Not sure where the rep was but there was a sign that said be back soon. Not a huge deal but hopefully that isn’t the norm.
Stayed 2 nights in Dec 2025

10/10 Excellent

meiyinjanet

Stayed 4 nights in Dec 2025

10/10 Excellent

Joy, Edinburg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and spotless! My only complaint - their towels were rough and thin. It felt like it was dried without using dryer sheets.
Stayed 1 night in Dec 2025

10/10 Excellent

Carlos

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything is so clean and the rooms are nice. Staff is friendly and housekeeping is the best! Theyre fast and efficient. They replenished toilet paper, toels, tissue, wiped the toilet, took out our trash,rinsed the shower, swept, and mopped everyday for our stay. You can access all of your streaming and youre automatically signed out upon check out so thats a bonus! Elevators are super fast and everything is so modern and cutesy. I would absolutely stay here every chance i get. The very only thing i can think of that makes this hotel a 9.5/10 is that their black out curtains aren't fully back out.
Stayed 4 nights in Dec 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities
Everything was GREAT!!
Stayed 1 night in Dec 2025

6/10 Okay

David

Liked: Staff & service
Rooms were stark and although they were polite housekeeping not speak English
Stayed 4 nights in Dec 2025