Book a hotel near Benbrook Stables, Benbrook

"I really enjoyed it"

"Maybe buy a new bathtub when the bottom has a hole in it instead of covering the large hole with duct tape and smearing sealant over the top. The mattress felt like an air bed. Don’t forget to bring your own breakfast because the breakfast to go only includes a lousy cup of coffee and if you aren’t already totally dismayed by the condition of the room the clerk will have an issue finding your reservation until it passes midnight then they will charge you for another day and early check-in fee. I would have given the place zero stars unfortunately that isn’t an option. "

"This was the WORST hotel I have ever stayed in. My expectations are low - room must be clean, sanitary, and with basic necessities. Highlights of our stay: COCKROACHES, NO AC, run down room, terrible customer service (except for Sam - he was kind and sweet). AC in our room did not work. The room was so hot we barely slept. The heat triggered a severe migraine for me and a headache for the other guest. We were never told about AC issues at check-in. In the morning, we told the front desk about it, but we felt completely dismissed despite staff admitting they knew there was a problem and were sending maintenance to fix it. They said they did not know the night before (but they miraculously knew the morning we brought this up???) I don't have proof, but I think they hoped we wouldn't notice. I asked them for a resolution/options - they offered NOTHING. They said AC would be fixed. I asked for fans if it wasnt. They said they didnt have any. I emailed hotel manager - never heard back. AC was NOT fixed - we had another terrible night (it was hot in the 80s). Next night - we got moved to another room - AC worked at first, but stopped mid-night. And then there was the cockroach! And not a small one! it was gigantic - over 2in long, sitting on the bathroom wall. it was traumatic! The room was run down: bedding with holes and stains, wrinkled carpet, broken chairs. Our stay was uncomfortable, unsanitary, and completely unacceptable. I strongly advise looking elsewhere!"

"Everything was perfect!!"

"Stagf members were professional and kind. In as much as I was given a room next to the exit( noise ), The Room was clean and noise free. "

"Clean and quiet."