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Clayton Hotel Birmingham

4.0 star property
4-star eco-certified hotel near Bullring & Grand Central

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Photo gallery for Clayton Hotel Birmingham

Bar (on property)
Meeting facility
Executive King
Terrace/patio
1 bedroom, premium bedding, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Room service
  • Housekeeping
  • Bar

Explore the area

View in a map
85 Albert Street, Birmingham, England, B5 5JE
  • Bullring & Grand Central
    ‪6 min walk‬
  • The Mailbox
    ‪13 min walk‬
  • Utilita Arena Birmingham
    ‪3 min drive‬
  • Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Executive King

Executive King

Executive King

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King & Single room

1 bedroom, premium bedding, in-room safe, desk

Deluxe King & Single room

8.6 out of 10
Excellent
(20 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Family Suite

Executive Family Suite

Executive Family Suite

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double

Deluxe Double

Deluxe Double

8.2 out of 10
Very good
(35 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite

Suite

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Birmingham

Central Birmingham getaway .Within a 10-minute walk of this Birmingham City Centre hotel, you'll find Bullring & Grand Central and Birmingham Cathedral. Birmingham Hippodrome and The Mailbox are also within 2 miles (3 km).

What's nearby

  • Bullring & Grand Central - 6 min walk - 0.5 km
  • Birmingham Hippodrome - 12 min walk - 1.0 km
  • The Mailbox - 13 min walk - 1.1 km
  • International Convention Centre - 19 min walk - 1.7 km
  • Utilita Arena Birmingham - 3 min drive - 1.7 km

Getting around

  • Birmingham Moor Street Station - 4 min walk
  • Bull Street Station - 7 min walk
  • Birmingham Airport (BHX) - 24 min drive

Restaurants

  • ‪Perch - ‬5 min walk
  • ‪Boston Tea Party - ‬5 min walk
  • ‪Pepe's Piri Piri - ‬5 min walk
  • ‪Centenary Lounge - ‬5 min walk
  • ‪The Coffee Bar Birmingham - ‬5 min walk

About this property

Clayton Hotel Birmingham

4-star eco-certified hotel near Bullring & Grand Central
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness center, a terrace, and tour/ticket assistance are also featured at the eco-certified Clayton Hotel Birmingham.

This 4-star Birmingham hotel is smoke free.

  • 1 building
  • 218 guestrooms or units
  • 7 levels
  • Meeting rooms
  • Built in 2012
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Clayton Hotel Birmingham offers 218 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Cable television is provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Cantonese), English, French, Greek, Italian, Polish, Romanian, Spanish

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Leonardo Royal Hotel Birmingham

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  • Restaurant
  • Air conditioning
  • Breakfast available
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The price is CA $118
CA $141 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • Soundproofed rooms
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.3 miles (GBP 14 per stay), from 7:00 AM to 10:00 PM; discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Gym
  • Piano

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 38-inch TV with cable channels

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to December 27:
  • One of the dining venues
  • Bar/Lounge
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 25.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15.95 per person
  • Nearby parking fee: GBP 14 per stay (1640 ft away; open 7:00 AM to 10:00 PM)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Eurocard, Barclaycard, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Clayton Birmingham
Hotel La Tour Birmingham
La Tour Birmingham
Hotel Tour Birmingham
Hotel La Tour
Clayton Hotel Birmingham Hotel
Clayton Hotel Birmingham Birmingham
Clayton Hotel Birmingham Hotel Birmingham

Clayton Hotel Birmingham Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 558 out of 1001 reviews
Rating 8 - Good. 238 out of 1001 reviews
Rating 6 - Okay. 102 out of 1001 reviews
Rating 4 - Poor. 56 out of 1001 reviews
Rating 2 - Terrible. 47 out of 1001 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Matthew

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Would have been nice to be told about the building work or have up to date photos of the hotel to understand the real situation. Had to wait approx 10 mins to be checked in although 1 person was on desk on the phone and the other went to make them drinks. No air conditioning in room (broken) phone didn’t work and the builders outside started work at 6.30am so woken up by that each morning.
Stayed 3 nights in May 2025

6/10 Okay

Joe

Stayed 1 night in May 2025

10/10 Excellent

Nigel, Vegas

Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great and comfortable.

great stay, comfortable room, parking was inconvenient and not on site but its a short walk from town centre (8-10mins) and a protected safe parking so not all bad, breakfast was great, lots of choices. unfortunately did not have a microwave to heat my sons milk but was offered steamed milk from the bar so it made up for it.
Stayed 1 night in Apr 2025

10/10 Excellent

NEIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great at the Clayton.

Brilliant stay, just a shame that it was only one night! Great hotel, staff, location, bar, breakfast, you name it everything was spot on! I would highly recommend. Clayton are a great chain of hotels!
Stayed 1 night in Apr 2025

10/10 Excellent

Katie

Travelled with family
The most lovely hotel nice and friendly staff really comfy rooms . The parking was a bit of a incase we chose as it said it has parking but the parking is walk away about ten mins and because we arrived after nine it wasn’t that pleasant walk from the car park . We could have dropped our bags first but other than that it was perfect
Stayed 1 night in Apr 2025

4/10 Poor

Lee

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Distinctly Average at Best

Stayed 1 night in Apr 2025

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Karina

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

No more than average, with issues

What Air conditioning? Absolutely rubbish AC, style over content, simply doesnt do what it should. Room was no more than average, and panelling above bedside coming away from wall. Reception staff were efficient but unfriendly. Plus points were very good shower and good breakfast options with fresh food. Restaurant busy at breakfast but well serviced.
Stayed 1 night in Apr 2025

4/10 Poor

Zubayda

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Needs to do better.

The hotel was dirty the floor and walls had stains. The towels also had stains, we complained and recieved new towels which also had stains. We mentioned it the the staff and was told to leave a review about this. The breakfast was nice and the dining area but the hygiene in the room was just so poor.
Stayed 1 night in Apr 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Lloyd

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stay here regularly and unfortunately last night the experience was less favourable. We were located in a room where the lights weren’t working and had to contact front desk to get that resolved. Then it was the temperature of the room. So warm! We had to contact the front desk to get a fan as it was so warm! Really unfortunate!
Stayed 1 night in Apr 2025

8/10 Good

Lee

Stayed 1 night in Apr 2025

10/10 Excellent

Charlotte

Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

No sound proof rooms

The rooms are not sound proof. We had a poor stay due to hearing people in other rooms at all sorts of hours. We were also given a connecting room and the other room kept trying to open our door. The manager was eventually called up about this.
Stayed 1 night in Apr 2025

2/10 Terrible

ciara

Stayed 3 nights in Feb 2025

10/10 Excellent

Omer

Business traveller
Liked: Staff & service, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

COLIN

Disliked: Staff & service

TERRIBLE CUSTOMER SERVICE

Booked to stay one night. Arrived at 1805 and checked in. At 1945 we received a message that there had been a medical emergency - we had to return home. We checked out at 2000 ... less than 2 hours after arriving. We did not consume anything; we made no mess and created no work for the hotel cleaners. We had pre-paid for two breakfasts, which we clearly would not consume. Despite our situation, the hotel enforced their rules and would not entertain any kind of refund. I fully understand their rules; however, some flexibility and common sense ought to prevail when events overtake the best made plans. We won't go anywhere near this hotel again - we expect better customer service than this.
Stayed 1 night in Apr 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for business
Stayed 1 night in Mar 2025

6/10 Okay

Charlotte

Travelled with family
Liked: Property conditions & facilities
This was our first time staying at the Clayton and sadly will be our last. The hotel overall is lovely as you would expect, but the room wasn't what we expected. We stayed in an executive room (which we do at many other hotels) there was very little in the way of executive perks. The room was standard and a little dusty in places. The toilet wasn't very clean and there was hair on the floor which was very unwelcoming. The kettle had seen better days and the room refreshment choices were poor. No robes, wash cloths and the toilet paper was very thin (I will leave the rest to your imagination) We had recieved an email about having a late checkout for £10 and another email saying £20!? We had clicked to checkout at 1pm which we were told via email was accepted. Only to then speak to reception who informed me "late checkout cannot be done in advance but in the morning of checking out" If that's the case why send an email? I ended up paying £30 for a 2pm checkout, again this is something I've never had to do at other hotels that offer executive rooms and services. We had house keeping knocking our door on 2 occasions to ask if we were leaving so they can come clean. There was very limited room service options and there was no option for in-room breakfast, which would have been lovely. We opted for the breakfast option with our 3 night stay and even though it wasn't the worst, it definitely wasnt the best! I wouldnt recommend the cooked breakfast
Stayed 3 nights in Mar 2025

8/10 Good

Adesina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice, very clean, staff were helpful, not having parking is very inconvenient, having to drop everything and then drive to a carpark and then walk back? If you have kids its not ideal. Other then that would recommend If you’re not driving this hotel is great!
Stayed 1 night in Mar 2025

10/10 Excellent

Lloyd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
modern hotel, swift check-in. Room is very comfortable and clean location is great for city centre with a little bit of a walk. Unfortunately there is a lot of construction around so it does not look the most picturesque! A shame there is no on-site parking, although the B4 Parking is fairly close by. Would stay again.
Stayed 1 night in Mar 2025