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Hilton Birmingham Metropole

4.0 star property
Family-friendly 4-star hotel near The Bear Grylls Adventure

Choose dates to view prices

Photo gallery for Hilton Birmingham Metropole

Indoor pool
Room, 1 King Bed (Dinner By The Water Stay) | Restaurant
2 bars/lounges
Reception
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Parking available
  • Bar

Explore the area

Map
National Exhibition Centre, Birmingham, England, B40 1PP
  • National Exhibition Centre
    ‪7 min walk‬
  • Resorts World Birmingham
    ‪7 min walk‬
  • The Bear Grylls Adventure
    ‪9 min walk‬
  • Birmingham (BHX)
    ‪18 min walk‬

Room options

View all photos for Deluxe Penthouse

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Penthouse

  • 93 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(8 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Room, 1 King Bed

8.2 out of 10
Very good
(37 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Double Beds

Twin Room, 2 Double Beds

Twin Room, 2 Double Beds

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed | Living area

Family Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

Executive lounge

Suite, 1 King Bed, Corner

  • Sleeps 4
  • 1 King Bed

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed

Single Room, 1 Double Bed

7.6 out of 10
Good
(17 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Deluxe Penthouse Suite

  • Sleeps 2
  • 1 King Bed

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About the area

Birmingham

Marston Green stay.Within a 10-minute walk of this Marston Green hotel, you'll find National Exhibition Centre and The Bear Grylls Adventure. Resorts World Birmingham is within half a mile (1 km) and Bullring & Grand Central is within 16 miles (25 km).

What's nearby

  • National Exhibition Centre - 7 min walk - 0.7 km
  • Resorts World Birmingham - 7 min walk - 0.7 km
  • The Bear Grylls Adventure - 9 min walk - 0.8 km
  • Resorts World Arena - 10 min walk - 0.9 km
  • National Motorcycle Museum - 12 min walk - 1.1 km

Getting around

  • Air Rail Link Tram Stop - 5 min drive
  • Solihull Hampton-in-Arden Station - 6 min drive
  • Birmingham Airport (BHX) - 7 min drive

Restaurants

  • ‪Caffè Nero - ‬4 min drive
  • ‪Subway - ‬7 min walk
  • ‪Food & Bar Hall 3 NEC - ‬13 min walk
  • ‪PizzaExpress - ‬10 min walk
  • ‪Gild Lobby Bar & Lounge - ‬1 min walk

About this property

Hilton Birmingham Metropole

Family-friendly 4-star hotel near The Bear Grylls Adventure
Hilton Birmingham Metropole offers its guests a children's pool, an indoor pool, a 24-hour health club, and a hot tub. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

There are 31 meeting rooms available. A sauna, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hilton Birmingham Metropole. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Birmingham hotel.

  • 795 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • 5574 sq m of conference space
  • Built in 1976
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Elevator
  • Smoking in designated areas
  • Coffee shop
Hilton Birmingham Metropole offers 795 accommodations with safes and hair dryers. These individually decorated accommodations include desks. 55-inch flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Birmingham hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

Chinese (Mandarin), English, French, German, Hindi, Italian, Japanese, Polish, Portuguese, Russian, Spanish

Similar properties

Exterior

Crowne Plaza Birmingham NEC by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, 1,006 reviews
The price is CA $110
CA $132 total
includes taxes & fees
Jul 13 - Jul 14
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Property amenities

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • High chair
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 16 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Free daily manager's reception

Things to do

  • 24-hour health club
  • Children's pool
  • Concerts/live shows
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet (varies based on length of stay)
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 18.00 per person
  • Self parking fee: GBP 16.00 per night
  • Pet fee: GBP 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Barclaycard, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Hilton
Birmingham Metropole
Birmingham Metropole Hilton
Hilton Birmingham Metropole
Hilton Metropole Birmingham
Hilton Metropole Hotel Birmingham
Metropole Birmingham
Metropole Birmingham Hilton
Metropole Hilton
Metropole Hilton Birmingham
Hilton Birmingham Metropole Hotel Birmingham
Hilton Birmingham Metropole Hotel
Hilton Metropole
Hilton Birmingham Metropole Hotel
Hilton Birmingham Metropole Birmingham
Hilton Birmingham Metropole Hotel Birmingham

Hilton Birmingham Metropole Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 376 out of 876 reviews
Rating 8 - Good. 223 out of 876 reviews
Rating 6 - Okay. 126 out of 876 reviews
Rating 4 - Poor. 94 out of 876 reviews
Rating 2 - Terrible. 57 out of 876 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sergey

Stayed 2 nights in Mar 2025

10/10 Excellent

Adrian

Stayed 1 night in Mar 2025

6/10 Okay

James

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Brighter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

Stayed 1 night in Mar 2025

10/10 Excellent

Rowan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's what you'd expect from a Hilton - a very pleasant, clean, comfortable, spacious room with a huge bed in a nice hotel. We enjoyed using the pool and spa and the buffet breakfast was the perfect start to a busy day. Blackout blinds and good sound proofing meant that we slept well. The area's quiet and nothing to get excited about, but super convenient for the NEC, which is why we stayed there. We really appreciated the view of the lake. Extras like parking and drinks in the bar are expensive, though.
Stayed 1 night in Mar 2025

2/10 Terrible

Petra

Disliked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

JITEN, Denham

Business traveller
Disliked: Cleanliness, staff & service
Disappointing Stay – Definitely Not a “Family Room” I booked a Family Room with 1 King Bed, but there was absolutely nothing “family-sized” about it. The room was standard at best—there’s no way an average-sized family could comfortably stay there. Only two cans of water were provided, which was disappointing. The room was cold due to poorly insulated windows that let in a constant draft. I set the air con to 26°C, but it only produced a weak breeze with no heat whatsoever. A small electric heater was provided (clearly they know how cold the rooms get), but using it alongside the kettle caused a power cut. I was advised to only use one appliance at a time—unacceptable for a hotel at this price point. The hotel itself is extremely busy during exhibitions, and the bar is understaffed, making it a struggle to get served. For £214 per night, this was absolutely not worth it.
Stayed 2 nights in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good but didn’t have a hair dryer
Stayed 1 night in Mar 2025

4/10 Poor

Simon

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The first room I was given had a moth infestation. I was quickly changed, and upgraded. The new room (like the first) had an ill-fitting window and the motorway is nearby. The hotel is tired. Breakfast was astonishingly busy with limited space and rushed staff.
Stayed 1 night in Mar 2025

8/10 Good

Doreen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crufts

Overall a good experince. However when requesting extra towels did have to ask twice before we received them.
Stayed 2 nights in Mar 2025

8/10 Good

James

Stayed 1 night in Mar 2025

8/10 Good

Sian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

The room was nice and the beds were very comfy. All staff were pleasant. The only let down was that there was a big Hilton event on, so when we walked in to the foyer in our comfy travelling clothes, there were about 200 people dressed really fancy, which made us feel out of place. It would have been nice to have been pre warned and we probably would have chosen a different hotel - this event also meant that parking for 1 night cost £16.
Stayed 1 night in Mar 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic facilities, shame about room TV

The hotel itself is beautiful with easy access to the NEC via a private path. My only issue was that in 2025 you'd expect an actual smart TV in the room with all the apps you'd expect, especially for the price.
Stayed 2 nights in Mar 2025

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

T

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Michelle

Travelled with family, Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort

No organisation

Where do i start? Booked a room with a double and two singles as per hotel.com. Arrived and told to wait for room as they did not have one for us. Confirmed with two members of staff what our room was meant to be and what we had booked. Waited nearly an hour, was told to go to our room they have chosen now and they would make the adjustments when we got back from the concert. Both memebrs of staff were quite sharp with us. Arrived back, huge double bed removed and two singles in it's place, and a sofa bed? Was then told by a lady at reception they dont offer singles and the sofa bed was correct. (ROOM ORDERED WAS A DOUBLE BED AND TWO SINGLES NOT A SOFA BED) Lady then said i was liar and that they dont have single beds. Whilst two are set up in my room? I tried to explain that we have gone from a luxury king bed to a sofa, so surely that was a downgrade and i was in a worse room than i had paid for. Manager John then stepped in and sorted room. New rooms were damp and so dusty, by now it was 12am and I was done.
Stayed 1 night in Mar 2025

4/10 Poor

NIKOLAOS

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Feb 2025

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for NEC

Lovely, helpful staff but car park is a nightmare
Stayed 1 night in Mar 2025

4/10 Poor

kevin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Paul, Lancaster

Stayed 3 nights in Mar 2025

10/10 Excellent

Hiren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff on reception desk very helpful ensuring a pleasant stay.
Stayed 1 night in Feb 2025