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Hilton Birmingham Metropole

4.0 star property
Family-friendly 4-star hotel near Resorts World Birmingham

Choose dates to view prices

Photo gallery for Hilton Birmingham Metropole

Indoor pool, open 6:00 AM to 10:00 PM, lifeguards on site
Room, 1 King Bed (Dinner By The Water Stay) | Restaurant
2 bars/lounges
Exterior
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Parking available
  • Bar

Explore the area

View in a map
National Exhibition Centre, Birmingham, England, B40 1PP
  • Place, National Exhibition Centre
    ‪7 min walk‬
  • Place, Resorts World Birmingham
    ‪7 min walk‬
  • Place, bp pulse LIVE
    ‪10 min walk‬
  • Airport, Birmingham (BHX)
    ‪18 min walk‬

Room options

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed

Single Room, 1 Double Bed

7.6 out of 10
Good
(18 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

8.2 out of 10
Very good
(11 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Room, 1 King Bed

8.4 out of 10
Very good
(41 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Penthouse

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Penthouse

  • 93 sq m
  • Sleeps 4
  • 1 King Bed

Family Queen Room with Sofabed

  • Sleeps 2

Deluxe Queen Room

  • Sleeps 2

Accessible Queen Room

  • Sleeps 2

Executive Queen Room

  • Sleeps 2

King Suite

  • Sleeps 4

View all photos for Executive Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

Shower, free toiletries, hair dryer, towels

Suite, 1 King Bed, Corner

  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed | Living area

Family Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Twin Room, 2 Double Beds

7.4 out of 10
Good
(11 reviews)
  • Sleeps 2
  • 2 Double Beds

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Single Beds

Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Queen Hilton Guestroom

  • Sleeps 2

View all photos for Executive King Family Room

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Executive King Family Room

  • Sleeps 4

Hilton Deluxe King Room

  • Sleeps 2

Deluxe King Suite

  • Sleeps 2

Penthouse Suite

  • Sleeps 4

Twin Hilton Room

  • Sleeps 2

Junior King Suite

  • Sleeps 2

Deluxe Penthouse Suite

  • Sleeps 4

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About the area

Birmingham

Marston Green stay.Within a 10-minute walk of this Marston Green hotel, you'll find National Exhibition Centre and bp pulse LIVE. Resorts World Birmingham is within half a mile (1 km) and Bullring & Grand Central is within 16 miles (25 km).

What's nearby

  • National Exhibition Centre - 7 min walk - 0.7 km
  • Resorts World Birmingham - 7 min walk - 0.7 km
  • The Vox Conference Centre - 7 min walk - 0.7 km
  • bp pulse LIVE - 10 min walk - 0.9 km
  • National Motorcycle Museum - 12 min walk - 1.1 km

Getting around

  • Air Rail Link Tram Stop - 5 min drive
  • Solihull Hampton-in-Arden Station - 6 min drive
  • Birmingham Airport (BHX) - 7 min drive

Restaurants

  • ‪Genting Hotel - ‬10 min walk
  • ‪PizzaExpress - ‬10 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪The Piazza (Wetherspoon) - ‬17 min walk
  • ‪Costa Coffee - ‬12 min walk

About this property

Hilton Birmingham Metropole

Family-friendly 4-star hotel near Resorts World Birmingham
Hilton Birmingham Metropole offers its guests a children's pool, an indoor pool, a 24-hour health club, and a hot tub. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 59998 square feet (5574 square meters) and includes conference space. A sauna, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hilton Birmingham Metropole. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Birmingham hotel.

  • 795 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • 59998 sq ft of conference space
  • 5574 sq m of conference space
  • Built in 1976
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Elevator
  • Smoking in designated areas
  • Coffee shop
Hilton Birmingham Metropole offers 795 accommodations with safes and hair dryers. These individually decorated accommodations include desks. 55-inch flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Birmingham hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 799 reviews
The price is CA $117
CA $140 total
includes taxes & fees
Nov 9 - Nov 10
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Property amenities

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • High chair
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 16 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • 24-hour health club
  • Children's pool
  • Concerts/live shows
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet (varies based on length of stay)
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 18.00 per person
  • Self parking fee: GBP 16.00 per night
  • Pet fee: GBP 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Barclaycard, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Hilton
Birmingham Metropole
Birmingham Metropole Hilton
Hilton Birmingham Metropole
Hilton Metropole Birmingham
Hilton Metropole Hotel Birmingham
Metropole Birmingham
Metropole Birmingham Hilton
Metropole Hilton
Metropole Hilton Birmingham
Hilton Birmingham Metropole Hotel Birmingham
Hilton Birmingham Metropole Hotel
Hilton Metropole
Hilton Birmingham Metropole Hotel
Hilton Birmingham Metropole Birmingham
Hilton Birmingham Metropole Hotel Birmingham

Hilton Birmingham Metropole Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 421 out of 980 reviews
Rating 8 - Good. 248 out of 980 reviews
Rating 6 - Okay. 141 out of 980 reviews
Rating 4 - Poor. 106 out of 980 reviews
Rating 2 - Terrible. 64 out of 980 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

jill

Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

6/10 Okay

Verified traveller

Good location near airport Great pool Average rooms and average service
Stayed 4 nights in Jul 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort

Tired !

Tired corridors. Room too hot as air con didn’t work
Stayed 1 night in Jul 2025

10/10 Excellent

CRAIG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

JORGE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall great service from Staff and average facilities, convinent to get close to airport
Stayed 2 nights in Jul 2025

2/10 Terrible

Barrington

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
A very disappointing stay here to say the least. Chose to stay for the Black Sabbath gig. Initially at check-in we were told our room wasnt ready twice and were sent away, we chose to leave our bags and go to the gig. We finally arrived home at 3am to be told that there was a leak in the hotel and we were being moved to the city. After some protesting they admitted that they had overbooked the hotel. They offered to let us hang around for an hour until another guest checked out at 4am to move us into another smaller room. The staff were quite rude and unhelpful and tried to lie their way through the situation and then offer us half of the original compensation they had offered.
Stayed 1 night in Jul 2025

10/10 Excellent

Derek

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Ann

Liked: Cleanliness, amenities
Stayed 2 nights in Jun 2025

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big hotel, Upgraded room at check in , great facilities , Big Pool, breakfast was good
Stayed 2 nights in Jun 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeff

Stayed 1 night in Jun 2025

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Salma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Staff are not the most friendly for a 5 star hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Sheron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous trip to the Hilton Birmingham Metropole

As a disabled visitor who had had my handbag stolen on my journey to the hotel, I can't thank the kind and caring staff enough for all their help & support. This was a one night stay. I will definitely be back again for it's location to everything you need.
Stayed 1 night in Jun 2025

10/10 Excellent

Lei

Stayed 1 night in Jun 2025

4/10 Poor

Simon

Travelled with family and small children
Check in took over 30 mins. Only 2 staff on the front desk. Guy was more interested in having his picture taken. Pool staff were great and very friendly. Leisure facilities excellent.
Stayed 1 night in Jun 2025

10/10 Excellent

Martyn

Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Room felt shabby and required cleaning. Carpet had stains, bathroom had numerous hairs all over the floor, duvet cover had dirt mark on side and toilet roll was dirty. Flush didn't work well. Breakfast buffet is extensive, good choices however due to room cleanliness, really disappointing for over £250 for a night's stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Suzie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, with good facilities.

A really comfortable, well serviced hotel. The leisure centre is especially good and the staff great. I just wish that hotels these days had in-room fridges as they are just so useful to store some food and drink during your stay as when you're on business you don't always want to eat out.
Stayed 2 nights in Jun 2025

10/10 Excellent

Elaine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Games Expo extremely busy and the hotel staff looked after everyone
Stayed 3 nights in May 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Phil

Ok, busy noisy hotel, bar prices were very high
Stayed 1 night in Jun 2025

8/10 Good

Stéphane

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Very good overall

The hotel seems a bit old (lift slow, pool not very clean), but yet it is still very good compared to the average ones. The beds are comfortable, the room was very clean overall. The breakfast is good but lack a little bit of sweet choices. The people were nice. Overall it was a good stay but I was hoping a little something more from an Hilton, probably mainly because the building feels old.
Stayed 3 nights in Jun 2025

10/10 Excellent

katherine

Liked: Cleanliness, staff & service, property conditions & facilities
So easy to walk BP live and we could take the back away it was well sign posted in the hotel
Stayed 1 night in Jun 2025