Holiday Inn Express Birmingham - City Centre by IHG

3.5 star property
3.5-star hotel near The Mailbox

Choose dates to view prices

Photo gallery for Holiday Inn Express Birmingham - City Centre by IHG

Free daily buffet breakfast
Creator video - submitted by Travel Con Amore
Exterior
Bar (on property)
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Bar

Explore the area

View in a map
19 Holiday Street, Birmingham, England, B1 1HH
  • Place, The Mailbox
    ‪2 min walk‬
  • Place, Symphony Hall
    ‪3 min walk‬
  • Place, Utilita Arena Birmingham
    ‪8 min walk‬
  • Airport, Birmingham (BHX)
    ‪18 min drive‬

Room options

Standard Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(164 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(33 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(73 reviews)
  • Sleeps 2
  • 2 Twin Beds

Standard Room

8.6 out of 10
Excellent
(39 reviews)
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

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About the area

Birmingham

Birmingham City Centre stay.A stay at this Birmingham City Centre hotel places you steps from The Mailbox and within a 5-minute walk of Symphony Hall. Utilita Arena Birmingham and O2 Academy Birmingham are also within half a mile (1 km).

What's nearby

  • The Mailbox - 2 min walk - 0.2 km
  • Symphony Hall - 3 min walk - 0.3 km
  • Utilita Arena Birmingham - 8 min walk - 0.7 km
  • Bullring & Grand Central - 10 min walk - 0.9 km
  • Broad Street - 12 min walk - 1.0 km

Getting around

  • Brindley Place Tram Stop - 7 min walk
  • Birmingham (QQN-New Street Train Station) - 9 min walk
  • Birmingham Airport (BHX) - 34 min drive

Restaurants

  • ‪Medicine Bakery And Kitchen - ‬5 min walk
  • ‪Zizzi - ‬3 min walk
  • ‪Miller & Carter - ‬4 min walk
  • ‪Nando's - ‬4 min walk
  • ‪The Botanist - ‬3 min walk

About this property

Holiday Inn Express Birmingham - City Centre by IHG

3.5-star hotel near The Mailbox
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Holiday Inn Express Birmingham - City Centre by IHG also features complimentary newspapers in the lobby, dry cleaning/laundry services, and a front-desk safe.

This 3.5-star Birmingham hotel is smoke free.

  • 250 guestrooms or units
  • 18 levels
  • Buffet breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Holiday Inn Express Birmingham - City Centre by IHG offers 250 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Birmingham City Centre Hotel
Holiday Inn Express Birmingham City Centre
Inn Express Birmingham City
Express Birmingham City By Ihg
Holiday Inn Express Birmingham City Centre
Holiday Inn Express Birmingham City Centre by IHG
Holiday Inn Express Birmingham City Centre an IHG Hotel
Holiday Inn Express Birmingham - City Centre by IHG Hotel
Holiday Inn Express Birmingham - City Centre by IHG Birmingham

Holiday Inn Express Birmingham - City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1220 out of 1864 reviews
Rating 8 - Good. 486 out of 1864 reviews
Rating 6 - Okay. 89 out of 1864 reviews
Rating 4 - Poor. 38 out of 1864 reviews
Rating 2 - Terrible. 31 out of 1864 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Meilir

Liked: Staff & service
Very good price Good location Good breakfast Good front desk staff Family room was tight for space and the sofa bed was a struggle. Room could’ve been cleaner, floor hadn’t seen a vacuum in a long time.
Stayed 2 nights in Aug 2025

8/10 Good

Lok

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Tracy

Stayed 1 night in Sep 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

more than happy

amazing
Stayed 1 night in Sep 2025

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Ideal convenient city centre stay Close to train station and all the usual comforts you expect from holiday inn express
Stayed 1 night in Sep 2025

8/10 Good

So Hing Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The typical holiday inn standard, which never let you down, you always get what you pay for with extra miles and smiles.
Stayed 1 night in Sep 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jiyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception can't be bothered but the bed is very comfortable! Loved it
Stayed 1 night in Sep 2025

10/10 Excellent

mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Justin

Stayed 2 nights in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rooms not safe

Good stay. However someone got into my room when I was down at breakfast and stole my back. Hotel still not got back to me after I report it….
Stayed 1 night in Sep 2025

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy for the busy night life and just far enough away to be quiet
Stayed 1 night in Sep 2025

10/10 Excellent

Lawrence

Stayed 2 nights in Aug 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel handily placed just off Broad street.....very nice staff
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Claudia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Sep 2025

10/10 Excellent

jia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Ariff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday inn express

Hotel stay was excellent although there was no parking facilities at the hotel. The hotel in the town centre within walking distance of the shops and restaurants. Great location staff very helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Serdar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

MICHELLE

Stayed 1 night in Aug 2025

10/10 Excellent

Darren

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel were excellent. From the moment we arrived to check in to the moment we checked out, the staff went above and beyond. Biggest shout outs go to the lady working at the breakfast buffet who grabbed my kids activity books as she could tell they needed to be entertained and the maintenace guy who helped me cut off my lock from my suitcase after I locked the key in the suitcase! That was a very stressful situation given my passports were in there but he saved thw day and then found me while I was leaving and proceeded to give me a spare lock he had. This guy deserves to be employee of the year! He truly went above and beyond! P.s. did I also mention he turned down a tip I offered him when he came up to my room to cut off the lock! True gentleman!
Stayed 1 night in Aug 2025