There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A nightclub and a terrace are also featured at The Royal Sutton. Self parking is free.
This 3.5-star Sutton Coldfield hotel is smoke free.
The stay was awful, didn't sleep at all.
There was a RAVE on until 3am that felt like you where in it in your room.
There was no mention when we booked it that there was music event on down stairs. at the end of the day we booked a room above a pub so under stand noise but not a RAVE until early hours of the morning.
When we checked in they where doing a sound check and we asked what was going on and the girl laughed. When I mentioned that it didnt state an even on booking she said oh its normally only a Friday Saturday but we doing in on Thursday this week. but no apologies or anything.
Cracked bathroom sink
High step into bath and no grab rails to support you getting in and out at correct height
No bedside sockets
Positive comfy bed
Too expensive per night for not the best quality standards. Was just convenient for what we needed it for.
The staff - brilliant. Zoya on reception carried my case up and down stairs. Let me borrow a fan heater. Keiran, the bar manager, sorted my food out with the chef (I have a dairy intolerance). The hotel needs upgrading in certain areas. It is a night spot on Friday and Saturday night, my ear plugs dealt with the music, the revellers leaving unbelievable noise for about 40 minutes 3am to 3.40am. I was warned about the music!!!
Disappointed with the food menu, lukewarm food. We had terrible trouble with the door lock, even the staff had problems!
The staff were all very friendly and helpful.
We would come back.
Friday night was good, Saturday night was unbearably noisy from party revellers and loud music, and cars beeping their horns went on until gone 3 in the morning.
Nice location and convenient. Decent VC dining options and room was ok as I paid under ÂŁ80. However this seemed like a family run hotel and the manager who checked me in was very familiar and called me âmateâ on a few occasions and dropped the odd f*#k word into conversations which didnât offend, but still not professional at checkin desk
Stay was OK. No towels in the room, when I told the receptionist in the morning, she didn't appear to care. Also I asked for an invoice, she gave me one with a figure lower than I had paid? Very odd. There are not many hotels in Sutton Coldfield, so I suppose there's limited choice. I printed a "real" invoice from Hotels.com :)