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Best Western Cold Lake Inn

4.0 star property
4-star eco-certified hotel with indoor pool

Choose dates to view prices

Photo gallery for Best Western Cold Lake Inn

Bar (on property)
1 bedroom, laptop workspace, iron/ironing board, free WiFi
Exterior
Lobby
Fridge, microwave, coffee/tea maker

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Room service
  • Hot tub
  • Bar

Explore the area

Map
4815 52nd Street, Cold Lake, AB, T9M1P1
  • Cold Lake Energy Centre
    ‪7 min drive‬
  • Cold Lake Marina
    ‪10 min drive‬
  • Kinosoo Beach
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

1 bedroom, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

1 bedroom, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

1 bedroom, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (Walk-in Shower)

Suite, 1 King Bed, Non Smoking, Fireplace (Walk-in Shower)

Suite, 1 King Bed, Non Smoking, Fireplace (Walk-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette (with Sofabed)

1 bedroom, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Refrigerator & Microwave, Annex Building (with Sofabed)

1 bedroom, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Refrigerator & Microwave, Annex Building (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (with Sofabed)

1 bedroom, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Annex Building (Pet Friendly)

1 bedroom, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Annex Building (Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Annex Building

1 bedroom, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Annex Building

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

About the area

Cold Lake

Cold Lake retreat .Within a 10-minute walk of the hotel, you'll find Advocate Square and Shipwreck Park. Arrowhead Park and Palm Creek Park are also within 2 miles (3 km).

What's nearby

  • Meadowlark Park - 3 min drive - 1.8 km
  • Cold Lake Energy Centre - 7 min drive - 6.1 km
  • Cold Lake Marina - 10 min drive - 9.6 km
  • Kinosoo Beach - 10 min drive - 9.2 km
  • Cold Lake Provincial Park - 12 min drive - 9.9 km

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Mamacitas Mexican Restaurant & Lounge - ‬8 min drive
  • ‪Tim Hortons - ‬10 min walk
  • ‪Sawmill Prime Rib & Steakhouse - ‬1 min walk
  • ‪O2's Tap House & Grill - ‬1 min walk

About this property

Best Western Cold Lake Inn

4-star eco-certified hotel with indoor pool
As a guest of Best Western Cold Lake Inn, you'll find an indoor pool, a waterslide, a hot tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the eco-certified Best Western Cold Lake Inn. Self parking is free.

This 4-star Cold Lake hotel is smoke free.

  • 133 guestrooms or units
  • Meeting rooms
  • 254 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Best Western Cold Lake Inn offers 133 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Cold Lake hotel provides complimentary wireless Internet access. Televisions come with cable channels. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, Hindi, Ukrainian

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 10 to 20 for adults and CAD 10 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (48 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (48 inches high)

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 10 to 20 for adults, and CAD 10 to 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Cold Lake
Best Western Cold Lake Inn
Cold Lake Inn
BEST WESTERN Cold Lake Inn Alberta
Cold Lake Best Western
Best Western Cold Cold
Best Western Cold Lake Inn Hotel
Best Western Cold Lake Inn Cold Lake
Best Western Cold Lake Inn Hotel Cold Lake

Best Western Cold Lake Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 187 out of 399 reviews
Rating 8 - Good. 122 out of 399 reviews
Rating 6 - Okay. 50 out of 399 reviews
Rating 4 - Poor. 24 out of 399 reviews
Rating 2 - Terrible. 16 out of 399 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alicia

Stayed 2 nights in Mar 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Shannon

Stayed 2 nights in Feb 2025

8/10 Good

tyler

Stayed 2 nights in Jan 2025

4/10 Poor

Jessica

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Meh

We were out in a dingy motel adjacent to the main hotel. Room was basic, not great, far from amenities. Pool/waterslide was the only redeeming feature. Wouldn’t stay again.
Stayed 2 nights in Dec 2024

8/10 Good

Amanda, Ponoka

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Size of our suite was okay, staff were very friendly. Pool and hot tub were very cold, wish there was better options for parking.
Stayed 2 nights in Jan 2025

4/10 Poor

Daniel

Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Blake

Stayed 1 night in Jan 2025

8/10 Good

Michael David

Stayed 4 nights in Dec 2024

8/10 Good

Kassandra

Stayed 2 nights in Jan 2025

10/10 Excellent

Julian

Stayed 1 night in Dec 2024

10/10 Excellent

Luke

Stayed 1 night in Dec 2024

8/10 Good

Shaun

Stayed 1 night in Nov 2024

6/10 Okay

Peter

Travelled with family
Stayed 1 night in Dec 2024

10/10 Excellent

Mike, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were very comfortable with very nice pillows.
Stayed 2 nights in Dec 2024

4/10 Poor

Stacy

Travelled with family and small children
Hotel was decent but kids were playing in halls till 1 am front desk was called and nothing was done about it.
Stayed 1 night in Dec 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jesse

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Customer service training needed!

Our stay started out with a terrible check in experience from a very rude staff member. We were one of several sports teams staying in the hotel. We had asked to check in one room, one hour early, so that our team can drop their bags off the bus and change into their uniforms, etc. and she was not only not willing to even consider it, she was very rude about it. There was no line up or other people in the lobby and yet her excuse was that she had over 48 check-in's to process. This made no sense since starting that process earlier would have alleviated the amount. I have stayed at many hotels and the front desk is often willing to accommodate any reasonable requests. This person was horrible, rude, glared at us, glared at the other coaches, and overall should not be in customer service. Other than that, the rooms were decent, the breakfast was good, although it was slower service due to numbers in the morning, and the beds were comfy.
Stayed 1 night in Nov 2024

10/10 Excellent

Gabriel

Stayed 1 night in Oct 2024

2/10 Terrible

Joshua

Stayed 2 nights in Jul 2024

8/10 Good

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far good
Stayed 1 night in Oct 2024

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly service !
Stayed 1 night in Oct 2024

6/10 Okay

Leigh-Anne

Disliked: Property conditions & facilities
Wasn’t very clean and sketchy neighborhood
Stayed 1 night in Aug 2024

10/10 Excellent

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was upgraded upon check in. Great room and great staff.
Stayed 1 night in Oct 2024