4.2 out of 5

"Hotel and staff - excellent. Restaurant - awful and expensive " More

By a verified traveller on Thu 08 Mar 2018

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Hotel Description

4-star hotel near Boston Opera House

Central Boston getaway

A stay at this Downtown Boston hotel places you steps from Boston Opera House and a 5-minute walk from The Freedom Trail. Orpheum Theater and Boston Common are also within half a mile (1 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. There's a health club on site, and a 24-hour front desk and a coffee shop are also provided.

Free Internet, iPod docks

Featuring conveniences like refrigerators and coffee/tea makers, the 502 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include iPod docks, 24-hour room service, and premium bedding.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$318* Per night/room 20 Sep. - 21 Sep.

Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hyatt Regency Boston ratings based on 94 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency Boston

Everyone (21) Couples (3) Family (1)
4 out of 5
Too many crazy fees Like we didn’t pay enough for the room.

Posted by on 6 Jul. 2019

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5 out of 5
Very nice property and organized with the separation of the different levels for street level and going up to the rooms was a nice thing to have.

Posted by on 30 Jun. 2019

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3 out of 5
the staff exceptionally warm. thoughtful. and not in a 'smarmy' manner didnt like room- photograph advertising room/view very deceptive

Posted by , from amherst on 3 Jun. 2019

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5 out of 5

Posted by on 1 Jun. 2019

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3 out of 5
We love the location. We were disappointed in some extra charge that was applied nightly (not a tax or fee) and the room cleaning (we stayed 7 nights) was less than good

Posted by on 9 Apr. 2019

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5 out of 5
Great central location. Hotel pillows not the best

Posted by on 1 Apr. 2019

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4 out of 5

Posted by on 1 Mar. 2019

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5 out of 5

Posted by on 27 Feb. 2019

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4 out of 5

Posted by on 11 Feb. 2019

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4 out of 5

Posted by on 8 Feb. 2019

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Property Features

Hyatt Regency Boston offers its guests an indoor pool and a health club. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 30000 square feet (2787 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hyatt Regency Boston. Parking is available for a fee. This 4-star Boston hotel is smoke free.

  • 1 building
  • 502 guestrooms or units
  • 22 levels
  • 30000 sq ft of conference space
  • 2787 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool1
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Boston, MA (BOS-Logan Intl.) (6.3 km / 3.9 mi)
  • Train station: Boston South Station (0.7 km / 0.4 mi)
  • Metro station: Downtown Crossing Station (0.4 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hyatt Regency Boston offers 502 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers. This Boston hotel provides complimentary wired and wireless Internet access. 37-inch flat-screen televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:30 AM.

Hyatt Regency Boston has a restaurant on site.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 22.89 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 33 per person (approximately)
  • Self parking fee: USD 40.00 per night
  • Valet parking fee: USD 58.00 per night (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boston Hyatt
  • Boston Hyatt Regency
  • Boston Regency
  • Boston Regency Hyatt
  • Hyatt Boston
  • Hyatt Boston Regency
  • Hyatt Regency Boston
  • Hyatt Regency Hotel Boston
  • Regency Boston
  • Regency Hyatt Boston
  • Hyatt Regency Boston Hotel Boston
  • Hyatt Regency Boston Hotel
  • Hyatt Hotel Boston
  • Boston Hyatt Harborside
  • Hyatt Regency Boston Hotel
  • Hyatt Regency Boston Boston
  • Hyatt Regency Boston Hotel Boston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) guests.
url importing https://www.travelocity.ca/Boston-Hotels-Hyatt-Regency-Boston.h17845-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.