Book Cheap Hotels in Burgschwalbach

There was no ice machine and there was no phone in the room

Across the street from the River..close to places to eat. Next to a great park with some interesting sites. Friendly staff. Typical European hotel, no air--but open the windows and let the air flow.

Our second visit to this hotel. Enjoy the ambiance, the location, the thermal pool overlooking the cathedral. I enjoy how the large windows open to enhance the view. Dining options are good and the staff welcoming. The pillows, although large, are too soft. The larger problem is that the air is so very dry that it impedes a sound sleep. The room key requires one to lock the door from the outside upon exiting. Lovely spa facilities.If you travel with your own pillow and a portable mister to help with the humidity, you will find this hotel practically perfect in every way.

This property is absolutely jaw dropping gorgeous. Driving up is like entering a fairy tale. Upon entering however there are some issues with the service that do not leave you feeling like a princess. We had some confusion entering as the desk is not in sight and there is nothing pointing you in the direction you need to go to get you there. I ended up having to ask the coat check girl who finally led me to the hidden destination. When we finally found the front desk I was asked if we would like to have dinner in the dining room and then when I said yes was quickly told too bad they were full. Um... well, ok...why did you ask then? I booked a room that was supposed to have two "double beds." I was expecting either two kings or two queens but instead I got one king size and one fold out couch (torture device) and a cot. The couch was not a comfortable couch and to call it a bed is laughable. It was honestly the WORST pull out couch I have ever seen as far as comfort. The bathroom is huge and had a fantastic tub worthy of soaking in for hours and a nice separate shower. The real disappointment was at breakfast the morning we left. We ordered room service for 6:30am which was a choice on their door request form. We had to be at the airport by 8:00am so we were hoping to eat and run. At 7:05am we called to check on our breakfast and were told that it would not be available until 7:30am and they were sorry for the miscommunication. Miscommunication? I circled a time...

Great location close to City Center. A wonderful staff and clean rooms. Only down side was I paid $12 for a prepaid parking pass to public parking and was told it was good for 24 hours come & go. It wasn’t and I had to pay to get out of it another 24€.

Room was big and well furnished Upon arrival room was very cold. Staff brought us a portable radiator and extra blanket. Pool was wonderful only disappointed that it is opens late in the morning and closes early in the evening. Location is perfect. Staff wonderful