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Mercure Canberra Belconnen

3.5 star property
3.5-star hotel in Belconnen

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Photo gallery for Mercure Canberra Belconnen

Meeting facility
Exterior
Superior Room, 2 Queen Beds
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
59 Cameron Avenue, Belconnen, Belconnen, ACT, 2617
  • Place, University of Canberra
    ‪5 min walk‬
  • Place, Belconnen Arts Centre
    ‪7 min walk‬
  • Place, Big Splash Waterpark
    ‪14 min walk‬
  • Airport, Canberra, ACT (CBR-Canberra Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(65 reviews)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(16 reviews)
  • Mountain view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio, 1 King Bed with Sofa bed, Bathtub

Executive Studio, 1 King Bed with Sofa bed, Bathtub

Executive Studio, 1 King Bed with Sofa bed, Bathtub

7.4 out of 10
Good
(3 reviews)
  • Lake view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

9.6 out of 10
Exceptional
(14 reviews)
  • Mountain view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Canberra

Belconnen stay.A stay at this Belconnen hotel places you within half a mile (1 km) of University of Canberra and 3 miles (5 km) of The Pinnacle Nature Reserve. Australian Institute of Sport and Canberra Stadium are also within 3 miles (5 km).

What's nearby

  • University of Canberra - 5 min walk - 0.5 km
  • Belconnen Arts Centre - 7 min walk - 0.6 km
  • Big Splash Waterpark - 14 min walk - 1.2 km
  • Bimbi Beach - 2 min drive - 2.3 km
  • The Pinnacle Nature Reserve - 5 min drive - 4.6 km

Getting around

  • Kingston Canberra Station - 18 min drive
  • Canberra, ACT (CBR-Canberra Intl.) - 23 min drive

Restaurants

  • ‪Zambrero Belconnen - ‬7 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Lighthouse Pub - ‬5 min walk
  • ‪Dobinsons - ‬11 min walk
  • ‪Hungry Jack's - ‬8 min walk

About this property

Mercure Canberra Belconnen

3.5-star hotel in Belconnen
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Mercure Canberra Belconnen. Parking is available for a fee.

This 3.5-star Canberra hotel is smoke free.

  • 1 building
  • 125 guestrooms or units
  • 11 levels
  • 2 bars or lounges
  • Built in 2019
  • Deli
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
Mercure Canberra Belconnen offers 125 accommodations with minibars and safes. Beds feature pillowtop mattresses. A pillow menu is available. 43-inch Smart televisions come with premium digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Children's games
  • Crib (surcharge)
  • High chair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (AUD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: AUD 27 for adults and AUD 17 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Elevator
  • Hardwood flooring in room
  • High-pile carpet in room
  • Smooth flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch smart TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 27 for adults and AUD 17 for children
  • Covered self parking fee: AUD 15 per night (in/out privileges)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mercure Canberra Belconnen Hotel
Mercure Canberra Belconnen Belconnen
Mercure Canberra Belconnen Hotel Belconnen

Mercure Canberra Belconnen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 357 out of 515 reviews
Rating 8 - Good. 113 out of 515 reviews
Rating 6 - Okay. 30 out of 515 reviews
Rating 4 - Poor. 8 out of 515 reviews
Rating 2 - Terrible. 7 out of 515 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mariana

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room very spacious and clean, beds are comfortable, shower was great, awesome having the baby cot for our baby. Great stay
Stayed 2 nights in Dec 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip hotel well located & close to restaurants clubs & shops
Stayed 4 nights in Dec 2025

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and beds were very comfy. Staff were very helpful
Stayed 2 nights in Dec 2025

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is very nice and modern. When I arrived late and was looking to relax, I noticed that the floor lamp was broken and flickering. It needs a new bulb, as one of the bulbs is faulty. I suggest that the housekeeper performs regular checks before guests arrive, especially for stays of several days. Additionally, there is no subtitles option on the TV. The remote control indicates there is a subtitles button, but it does not activate any subtitles. This is quite disappointing. I reported this issue to the front desk and inquired why subtitles are not available, particularly for the Deaf, Hard of Hearing, or those who find language difficult. It would be very helpful if subtitles could be easily enabled. The staff apologised, but I feel this is not sufficient, especially considering the amount paid for the stay. Most hotels provide subtitles for guests who need them, and it is disappointing that this facility is not available here. The TV’s subtitle feature appears to be faulty.
Stayed 2 nights in Dec 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location peaceful area easy walk to club & restaurants friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Dean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large room with 2 queen beds, spacious bathroom and good amenities. Breakfast was a really good buffet. The car parking was free (Expedia perk, otherwise $15/night) and the car park was spacious and easy to navigate.
Stayed 1 night in Dec 2025

10/10 Excellent

Angela

Stayed 1 night in Dec 2025

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Walk-in shower with need to turn and reach for bodywash, shampoo etc is dangerous at my age. No actual soap a failing. Otherwise no real complaints.
Stayed 3 nights in Dec 2025

10/10 Excellent

Donna

Liked: Cleanliness
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Stayed 4 nights in Nov 2025

10/10 Excellent

Annette

Stayed 1 night in Nov 2025

10/10 Excellent

Kathryn

Stayed 4 nights in Nov 2025

4/10 Poor

David

The hotel, room and staff were lovely. What let the experience down was the noisy fan that couldn’t be lowered and the gunk or food smeared on the wall near the bathroom light switch.
Stayed 1 night in Nov 2025

10/10 Excellent

Amanda, Moorooka

Liked: Cleanliness, amenities, property conditions & facilities
Great upgrade. Very helpful staff when I needed to extend my stay. I have stayed here numerous times and am never disappointed. Great place to stay.
Stayed 6 nights in Nov 2025

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities
Very
Stayed 6 nights in Nov 2025

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well appointed room. Friendly helpful reception staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

leanne

Liked: Cleanliness, amenities, property conditions & facilities
EVERYTHING was perfect, as a previous motel cleaner of 5 year's im very picky this was our second stay here and i can't fault it. its our 'to go place' from now on.
Stayed 2 nights in Nov 2025

10/10 Excellent

Rosemary, Macquarie Links

Stayed 4 nights in Oct 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities
Pristine room. Well appointed, super easy check in. Friendly staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Stayed 1 night in Oct 2025

10/10 Excellent

Yanfu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, modern clean and convenient
Stayed 2 nights in Oct 2025

2/10 Terrible

Zac

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Terrible experience at check in. Arrived at 2:04pm and due to the 5 minute waiting bay out front being occupied by other users, sent my wife in to check us in for a pre paid booking with a credit card for incidentals. She was told that the check in staff would be required to site me whose name the booking was in….(I couldn’t do this once checked in and parked perhaps?). 2 minutes later, at 2:06pm I walked in and as I did a gentleman with a name badge displaying the name MD walked out the back. I politely waited 1 minute because he had seen me, before ringing the bell. I heard a voice suggest they wouldn’t be long. I was required to wait until 2:12pm before MD again came out. MD then conducted the check in process using my ID and CC. This process took until 2:19 which seemed deliberately inflammatory to the already poor experience we had endured. Through out the process I remained silent and refrained from expressing my dissatisfaction. I was handed the key to my room and I left. No explanation of what charges had been held on my card, nothing about the gym or breakfast, just a query on whether he could sting me further for carparking. A terrible experience and far below my expectations. I wouldn’t stay here again and I would expect a standard expression of understanding from management on this review but no real effort to make a bad situation right. All I did was try check into my pre paid hotel room at the appropriate time and was treated horribly.
Stayed 1 night in Oct 2025

10/10 Excellent

Murray James

Perfect
Stayed 7 nights in Oct 2025