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4.0 out of 5

"The restaurant staff were very friendly and the location of the hotel met our needs. " More

By a verified traveller on Tue 21 Aug 2018

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Hotel Description

3-star guestrooms with comfy beds

In Canmore

You'll find Yamnuska Mountain Adventures and Canmore Nordic Centre Provincial Park within a 15-minute walk of this Canmore hotel. Canmore Museum and Geoscience Centre and Canmore Caverns are also within 2 miles (3 km).

24-hour fitness

A 24-hour fitness center, self parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. Limo/town car service, a lobby fireplace, and express check-out are also on offer.

Heated floors, free WiFi

Boasting heated floors, the 80 guestrooms also offer free WiFi and pillowtop beds. Flat-screen TVs come with cable channels, and other amenities include coffee/tea makers and free local calls. Change of towels is available on request.

Traditional Suite, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Basic Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Traditional Suite, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Traditional Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Windtower Lodge and Suites ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Windtower Lodge and Suites

Everyone (4)
5 out of 5

Posted by on 4 Oct. 2020

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3 out of 5

The hotel overall needs an upgrading.

Pros: Hotel location fits our needs for the occasion.
Cons: Overall OK but needs upgrading and there is plan in place.
Location: Close enough to drive downtown and venue we were going to for the wedding at Silvertip.
The restaurant staff were very friendly and the location of the hotel met our needs.

Posted by , from Alberta on 21 Aug. 2018

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Comment from Hotel Management

21 Aug. 2018 by Ken

Dear Wen on, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Kenneth Belleperche Manager of Business Retention & Social Media

5 out of 5

Excellent stay! Great hotel!

Our family of 4 enjoyed a wonderful stay at this hotel. The room was spacious with a bedroom, living room, kitchenette and a dining area. The room was nicely decorated, the bed was memory foam and very comfortable. The fully equipped kitchen was very helpful. Breakfast included and was very nice. Would definitely stay here again!

Posted by on 29 Aug. 2016

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3 out of 5

OK and close to Banff

Pros: Location was good - fairly close to Banff.
Cons: AIR CONDITIONING
Ok hotel/condo but no air conditioning. It was rainy and humid but NOT cool outside so even with the windows open and the provided fan, it was uncomfortable sleeping. The parking garage was extra - but well worth it. (it was raining and we had lots of junk). It was quiet (despite the open windows). The in-house restaurant was so-so. Hot buffet breakfast was also adequate.

Posted by , from North Dakota on 8 Aug. 2016

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About the Windtower Lodge and Suites

Location 160 Kananaskis Way, Canmore, AB T1W3E2

Property Features

Windtower Lodge and Suites offers its guests a 24-hour fitness center, a vending machine, and complimentary newspapers in the lobby. WiFi is free in public spaces. Windtower Lodge and Suites also features a fireplace in the lobby, laundry facilities, and limo service. Parking is available for a fee. Smoking is allowed in designated areas at this 3-star Canmore hotel.

  • 80 guestrooms or units
  • 2 levels
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Car service
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Calgary International Airport (YYC) (112.7 km / 70 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Windtower Lodge and Suites offers 80 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 40-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Climate control (heating)
  • Ceiling fan
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 9:00 AM - 4:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 4:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Parking height restrictions apply
  • Cash or credit card deposit required
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 5.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Windtower
  • Windtower Canmore
  • Windtower Lodge
  • Windtower Lodge Canmore
  • Windtower Hotel Canmore
  • Windtower Lodge & Suites Canmore, Alberta
  • Windtower Lodge And Suites
  • Windtower And Suites Canmore
  • Windtower Lodge and Suites Hotel
  • Windtower Lodge and Suites Canmore
  • Windtower Lodge and Suites Hotel Canmore

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.