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4.0 out of 5

"Every excursion was great. Our butlers, Carla and Merkel were the absolute best. They made the trip and the stay perfect. " More

By a verified traveller on Wed 29 Nov 2023

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Hotel Description

Upscale beachfront property with 4 outdoor pools

Beachfront retreat

With a stay at this Cap Estate property, you'll be within half a mile (1 km) of Windward Islands and 2 miles (3 km) of Sandals Golf and Country Club. Smugglers Cove and Rodney Bay Aquatic Centre are also within 2 miles (3 km).

All-inclusive

This all-inclusive property features a full-service spa, a nightclub, and 9 restaurants. Bring the family and enjoy the free kid's club, children's pool, and arcade/game room. Enjoy the 4 outdoor pools and free perks like buffet breakfast and free self parking.

Luxury Junior Suite Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max
CA $722* Per night/room 29 Apr. - 30 Apr.

Luxury Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Family Suite Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Presidential one Bedroom Ocean View Diamond Club

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

Bed Count 1 King Bed Maximum Occupancy 8 Max

Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort ratings based on 13 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

Everyone (9) Couples (3) Family (1)
5 out of 5
Every excursion was great. Our butlers, Carla and Merkel were the absolute best. They made the trip and the stay perfect.

Posted by on 29 Nov. 2023

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Comment from Hotel Management

4 Dec. 2023 by OCM

Dear Jill Marie,Thank you for choosing Royalton Saint Lucia for your recent vacation and for taking the time the time to share your experience with us.Our team appreciates your comments highlighting your overall satisfaction with your stay.It was a pleasure hosting you and we hope to welcome you again. Regards,Royalton Saint LuciaManagement Team.

3 out of 5
The housekeeping was major disappointment. We paid for an upgraded experience and had to share our room with a dead bug that the front desk, concierge and housekeeping dept promised to get rid of. Three days later and three days of room cleaning, the bug was still there. They didn’t restock the fridge for most of the days and there were crumbs of food on the rug when we checked in. The hotel room phone wasn’t working to call the front desk at times. They never came to fix it.

Posted by , from Long Beach on 4 Jun. 2023

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Comment from Hotel Management

5 Jun. 2023 by OCM

Dear Lawrence,Thank you for vacationing with us and for taking the time to share your experience with us.Regrettably, there were some factors that affected us from exceeding your expectations this trip, and for this, we sincerely apologise as we consistently aim to provide exceptional experiences to all of our guests. We value your feedback and have carefully recorded every concern shared and have shared them with the relevant managers for further review as we continue to identify our areas of opportunity to make the necessary improvements.We are truly delighted to have hosted you, we thank you for your feedback and we look forward to your return for the true five-star experience associated with our brand.Kindest Regards,Royalton St. Lucia,Management Team.

5 out of 5
Layout of the hotel was easy to get around and figure out. Food was excellent! Wait staff very friendly and accommodating! Vernette in housekeeping treated us special! Love you, girl!

Posted by on 14 Apr. 2022

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Comment from Hotel Management

19 Apr. 2022 by OCM

Dear Denise, Thank you for choosing Royalton St. Lucia for your recent holiday and for taking the time to share your experience with us. At Royalton Saint Lucia, we aim to deliver the best vacation memories in our slice of paradise and so we appreciate learning that this was reflected on your last visit. We are thrilled to recover your kind compliments and praises. Your commendations of the food and the hospitality of our hosts are greatly appreciated and will surely be shared with everyone. We are pleased to learn that you felt that our service was perfect. It was truly an honor hosting you, we thank you for your perfect rating and we eagerly await your return. Kindest Regards, Royalton St. Lucia, Management Team.

1 out of 5

Posted by on 16 Oct. 2021

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4 out of 5

Posted by on 5 Aug. 2021

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3 out of 5

Posted by on 7 Jul. 2021

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Comment from Hotel Management

20 Jul. 2021 by RSL

Dear Valued Guest, Thank you for taking time to review our property. We are committed to improving our luxury vacation stays and assure you that we will deliver a vacation better than the last. Regards

5 out of 5

Posted by on 3 Feb. 2020

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Comment from Hotel Management

6 Feb. 2020 by RSL

Dear Valued Guest, Thank you for choosing Royalton Saint Lucia for your recent vacation and taking the time to share your experience with us. We are happy you had a good stay and our team anticipates your next visit. Regards, Rudy Richardson General Manager

5 out of 5
I stayed at the Royalton for a period of 7 days to celebrate my honeymoon. Upon arrival at the hotel and checking in, we were introduced to our personal liaison

Posted by on 10 Jan. 2020

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Comment from Hotel Management

13 Jan. 2020 by RSL

Dear Valued Guest, Thank you for rating your recent experience at our resort and truly happy that you had an amazing stay! We hope that we can serve you again in the near future. Regards

5 out of 5
This is a beautiful place to stay! The food was fantastic. We ate at almost every restaurant. We did the diamond club and could not have been happier. Our 2 butlers Ronald and Gene were AMAZING! They are now our friends and cannot wait to visit them again. We celebrated our 10 year anniversary while we were here. They had a bubble bath and rose petals in our room. During our stay we did a massage at the spa. It was so relaxing. Next time we are bringing the entire family back with us!

Posted by on 22 Sep. 2019

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Comment from Hotel Management

23 Sep. 2019 by RSL

Dear Valued Guest, Thank you for an amazing review. What a perfect rating! It warms my heart to know Ronald and Gene delivered extraordinary service. I will personally thank them for their efforts. You definitely made the right choice by celebrating such a memorable occasion with us here at Royalton Saint Lucia and we're beyond thrilled that you had such an amazing stay.We hope to have you back in the near future to deliver another great vacation! Regards

5 out of 5
Royalton St Lucia had slow bell men they were late picking up our luggage we had to call them twice to get our bags. Love the pizza from Gra

Posted by on 19 Sep. 2019

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Comment from Hotel Management

20 Sep. 2019 by RSL

Dear Valued Guest, Thank you for visiting our resort, Royalton Saint Lucia Resort & Spa. We note your concerns with the level of service received from the Bell Men but we are happy that you enjoyed the pizza from our Grazie Trattoria Restaurant. We look forward to serving you again in the near future. Regards

About the Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

Location Gros Islet, Gros Islet, LC01101

All-inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • One or more venues limit beverages
  • Minibar (all beverages included)
  • All onsite activities, and facilities and equipment included
  • 24-hour room service
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Aerobics classes/lessons included
  • Language classes/lessons included
  • Onsite live performances included
  • Access to onsite clubs included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • All meals served buffet-style
  • Buffet and à la carte dining
  • Tennis lessons not included
  • Onsite entertainment and activities included
  • Local beverages and soft drinks only

Property Features

Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort offers its guests a full-service spa, 4 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 10 bars/lounges and a poolside bar. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. You'll find a business center on site. A children's pool, a nightclub, and a fitness center are also featured at the luxury Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Gros Islet property.

  • 290 guestrooms or units
  • 9 dining venues
  • 10 bars or lounges
  • Built in 2017
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Business facilities
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 4
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort offers 290 accommodations with free minibar items and safes. Rooms open to balconies. Accommodations are furnished with double sofa beds. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Private balcony
  • Jetted tub
  • Pull-out sofa bed
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan

Food & Drink

Guests are served free buffet breakfast daily from 7:30 AM to 11:00 AM.

Gourmet Marche - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Hunter Steakhouse - This steakhouse specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Grazie Italian Trattoria - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Zen - This restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

Score Sports Bar - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:30 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Contactless check-in and contactless check-out are available.

  • No elevators
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royalton Saint Lucian Resort All Inclusive Cap Estate
  • Royalton Saint Lucian Cap Estate
  • Royalton Saint Lucia Resort All Inclusive Cap Estate
  • Royalton Saint Lucia Cap Estate
  • Royalton Saint Lucia All Inclusive Cap Estate
  • Royalton Saint Lucia Inclusiv
  • Royalton Saint Lucia Resort Spa All Inclusive
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.