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SureStay Hotel by Best Western Castlegar

2.5 star property
Hotel near Kootenay Gallery in Castlegar

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Castlegar

Exterior
Premium bedding, Select Comfort beds, laptop workspace, blackout drapes
Lunch and dinner served, Thai cuisine
Combined shower/tub, free toiletries, hair dryer, towels
Premium bedding, Select Comfort beds, laptop workspace, blackout drapes
Reviews
8.0

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast included
  • Parking included
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar

Explore the area

Map
1810 8th Avenue, Castlegar, BC, V1N2Y2
  • AirportCastlegar, BC (YCG)4 min drive
  • Popular LocationKootenay Gallery4 min drive
  • Popular LocationSelkirk College6 min drive
  • Popular LocationCastlegar Golf Club9 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Shower Only)

Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Shower Only)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Economy Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Pet Friendly)

Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

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Exterior
Sandman Hotel Castlegar
Pool
Hot tub
Pet-friendly
Parking included
3.8 out of 5, Good, (782)
The price is CA $148
per night
CA $172 total
includes taxes & fees
25 May - 26 May
Sandman Hotel Castlegar

About the area

Castlegar

City center stay.You'll find Kootenay Gallery and Doukhobor Discovery Centre within 2 miles (3 km) of this hotel. CPR Station Museum and Selkirk College are also within 3 miles (5 km).

What's nearby

  • Doukhobor Discovery Centre - 4 min drive
  • Kootenay Gallery - 4 min drive
  • Selkirk College - 6 min drive
  • Castlegar Golf Club - 9 min drive
  • Red Mountain Resort - 34 min drive

Getting around

  • Castlegar, BC (YCG) - 4 min drive

Restaurants

  • Tim Hortons - 11 min walk
  • Crumbs Bakery Cafe - 3 min drive
  • McDonald's - 8 min walk
  • Cuisine of India - 2 min drive
  • Lion's Head Pub - 6 min drive

About this property

SureStay Hotel by Best Western Castlegar

Hotel near Kootenay Gallery in Castlegar
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 2497 square feet (232 square meters) and includes a conference center. A library, barbecue grills, and a vending machine are also featured at SureStay Hotel by Best Western Castlegar. Self parking is free.

Smoking is allowed in designated areas at this Castlegar hotel.

  • 1 building
  • 58 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 2497 sq ft of conference space
  • 232 sq m of conference space
  • Built in 1981
  • Continental breakfast (free)
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
SureStay Hotel by Best Western Castlegar offers 58 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Select Comfort beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Hindi

Property amenities

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 6 AM–10 AM
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Braille signage

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Access via exterior corridors
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet (varies based on length of stay), plus a deposit of CAD 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200
  • Breakage deposit: CAD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 3 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Fireside Castlegar
Fireside Inn Hotel Castlegar
Surestay By Best Castlegar
Fireside Inn Hotel Conference Centre
SureStay Hotel by Best Western Castlegar Hotel
SureStay Hotel by Best Western Castlegar Castlegar
SureStay Hotel by Best Western Castlegar Hotel Castlegar

SureStay Hotel by Best Western Castlegar Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 205 out of 676 reviews" "
Rating 8 - Good. 311 out of 676 reviews" "
Rating 6 - Okay. 101 out of 676 reviews" "
Rating 4 - Poor. 38 out of 676 reviews" "
Rating 2 - Terrible. 21 out of 676 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy.
Nice stop for overnight travels. Too bad the town shuts down early. Make sure to dine before 7pm. Hotel is clean easy to access. Good breakfast, coffee. For the price and the quick check in- out, it was worth the stop.
Stayed 1 night in Feb 2024

8/10 Good

Darryl

Liked: Cleanliness, staff & service
room was nice but the shower was small and dated
Stayed 2 nights in Jan 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Brandon

Liked: Staff & service
Stayed 1 night in Jan 2024

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Beds were uncomfortably soft
The room was clean and comfortable, except for the beds which were far too soft and springy making it difficult to sleep.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value!
Pros: -convenient location just outside of downtown Castlegar. -We stayed at the back side of the hotel and found it to be very quiet. -The bedding was comfortable and clean and we were given extra bedding when we got cold. - the free breakfast was very good! A daily spread from 6-9:30 of fruit, bagels, bread, muffins, juice, coffee, tea, individually packaged spreads, cereal, and DIY waffles with berries really surpassed my expectations. - the employees were friendly, professional, and prompt -black out curtains in the rooms Cons: -the doors and desk were in poor shape -the dual heater/AC unit wasn’t super efficient. Overall, I highly recommend SureStay as its clean and excellent value.
Stayed 5 nights in Dec 2023

10/10 Excellent

Elaine

Travelled with partner
Liked: Staff & service
newly renovated. Very clean and comfortable. Friendly staff. Convenient shopping nearby. Quiet
Stayed 2 nights in Dec 2023

8/10 Good

Juli

Travelled with family
Everything went fairly well. Huge room! Small bathroom. Not perfect but good. Great location and room rate. Get better coffee please. And demand that your guests DO NOT run through the halls screaming at 2330 at night when other guests have a 5am schedule the next morning for a hockey game!
Stayed 2 nights in Dec 2023

8/10 Good

Jim and Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023