Book a hotel near Causey Arch, Newcastle-upon-Tyne

"The room was decorated very nicely, but the door for room 8 did not fit the frame very well and light came in all around the door and along the bottom. Also this was not a fire door, which my wife was very concerned about. As we did not check in until after 10pm, the night manager did offer us a different room, but stated all the doors were the same. She was also concerned as the lock did not work. When I booked the room on the confirmation email it did say about some noise, but our room was directly adjacent to the fans for the kitchens and these were running all night. I had a cooked breakfast which was average, my wife had croissants and a fruit salad with yoghurt. The croissants were very nice and there was plenty of jam, but the fruit salad contained several pieces of fruit that were past their best."

"2 visits 2 different treatments first was great second time completely confusing couldn’t provide the same treatment on our second visit."

"I had one of the two suites. Very spacious and grand room. Staff on check in were very nice and helpful."

"No meals served on site, but available next door at restaurant, which is closed Mondays & Tuesdays "

"Had a great stay, the hotel was clean, the staff very attentive and the breakfast was great. It was only a short trip to Beamish museum too. I would definitely stay here again."

"Excellent apart from 2 points, the bath plug didn't fit so we couldn't have a bath and the neighbouring room decided they would have a full scale row at 12 a.m, maybe part of the wedding reception guests from that evening maybe but all in all, we would definitely stay again."