Book a hotel near Sunderland Empire, Sunderland City Centre

"Friendly helpful staff. Spotless rooms"

"The facility is satisfactory and provides excellent value for money, which is particularly advantageous for swimmers competing at the Sunderland Aquatics Centre."

"In the description it stated self parking included, washer and dryer. There was no parking. We had to park in a structure 10 + minutes away at an additional $10 cost. There was only a washing machine, and the machine was not hooked up to the water. After contacting the owner, they did not know why it was not hooked up, and when asked about the dryer, stated there was no dryer, places do not have dryers. My husband had to look at the washing machine and noticed it was not hooked up to water, which he did. In addition, the property did not have hot water. when I contacted the owner again, she said look for a hot water turn on. we looked and could not fix this issue. The owner stopped taking my calls and would not respond. This was the worst stay we have ever encountered. The only reason we chose this place was for the included parking and the ability to do laundry, which was not the case. The false advertisement and the unacceptable conditions of no hot water was the reason for our poor rating"

"Check in and breakfast were good. The area is close to great pubs and restaurants and the metro. Unfortunately in the year since we last stayed here, the hotel looks a little rough inside. Carpet looks beat up. There are dings and scuffs all over the walls inside hotel rooms. We had a great time otherwise. "

"Good location. Comfy and clean. Good communications"

"The room was very small, hardly an apartment. It was filthy. The floor was disgusting. The shower did not drain. The blinds were broken. The lift was out of order for the duration of our stay. The smell of cannabis was slightly better than the smell of body odour and dirty clothes which pervaded the corridor to our room. Have nothing good to say about this property. "