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Sol Cayo Guillermo - All Inclusive

3.5 star property
3.5-star beachfront property with 4 restaurants

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Sol Cayo Guillermo - All Inclusive

Photo gallery for Sol Cayo Guillermo - All Inclusive

Property entrance
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Exterior
Blackout drapes, iron/ironing board, bed sheets
Free daily buffet breakfast

Overview of Sol Cayo Guillermo - All Inclusive

Reviews
5.2

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry

Explore the area

Map
Jardines del Rey, Cayo Guillermo
  • Popular LocationCayo Guillermo Marina4 min drive
  • Popular LocationCayo Guillermo Beach6 min drive
  • AirportCayo Coco (CCC-Jardines del Rey)37 min drive
  • Popular LocationCayo Coco Beach44 min drive

Room options

View all photos for Superior Room, Sea View (2 Adults 2 Kids)

Balcony

Superior Room, Sea View (2 Adults 2 Kids)

  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room, Sea View

Balcony

Superior Room, Sea View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room, Sea View (3 Adults)

Balcony

Superior Room, Sea View (3 Adults)

  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room (2 Adults 2 Kids)

Blackout drapes, iron/ironing board, bed sheets

Standard Room (2 Adults 2 Kids)

  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room, Sea View

Blackout drapes, iron/ironing board, bed sheets

Standard Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room, Sea View (3 Adults)

Blackout drapes, iron/ironing board, bed sheets

Standard Room, Sea View (3 Adults)

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room, Sea View (2 Adults 2 Kids)

Blackout drapes, iron/ironing board, bed sheets

Standard Room, Sea View (2 Adults 2 Kids)

  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room

Blackout drapes, iron/ironing board, bed sheets

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room (3 Adults)

Blackout drapes, iron/ironing board, bed sheets

Standard Room (3 Adults)

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

About the area

Cayo Guillermo

On the beach.You'll find Cayo Guillermo Beach and Cayo Guillermo Marina within 3 miles (5 km) of this property. Parque Natural el Bagá is within 20 miles (32 km) and Cayo Coco Beach is within 32 miles (40 km).

What's nearby

  • Cayo Guillermo Marina - 4 min drive
  • Cayo Guillermo Beach - 6 min drive
  • Parque Natural el Bagá - 25 min drive
  • Cayo Coco Beach - 44 min drive
  • Parque Nacional Caguanes - 104 min drive

Restaurants

  • windjammer marketplace - 2 min drive
  • The Lobby Bar: Mojito - 3 min drive
  • The Pool Bar: La Gondola - 3 min drive
  • Sukiyaki | Iberostar - 6 min drive

About this property

Sol Cayo Guillermo - All Inclusive

3.5-star beachfront property with 4 restaurants
Sol Cayo Guillermo - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sol Cayo Guillermo - All Inclusive offers its guests a children's pool, an outdoor pool, an outdoor tennis court, and a health club. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 poolside bars, and 5 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception.

A sauna, spa services, and a library are also featured at Sol Cayo Guillermo - All Inclusive. Free self parking is available.

This 3.5-star Cayo Guillermo property is smoke free.

  • 268 guestrooms or units
  • 4 dining venues
  • 2 bars on the beach
  • 2 bars by the pool
  • 5 bars or lounges
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Kid's club
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Coffee shop
Sol Cayo Guillermo - All Inclusive offers 268 air-conditioned accommodations with complimentary bottled water and hair dryers. Rooms open to balconies or patios. Satellite television is provided. Bathrooms include showers with rainfall showerheads, bidets, and complimentary toiletries. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's club
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in some public areas: Dial-up internet

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 4 restaurants and 1 coffee shop/cafe
  • 2 beach bars, 2 poolside bars and 5 bars/lounges
  • Free daily reception
  • Room service available

Things to do

  • Fitness classes
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Canoeing
  • Children's pool
  • Fitness center
  • Kayaking
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa services
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 19-inch TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Outdoor space

  • Balcony or patio

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe (surcharge)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 7

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 7 (subject to availability)
  • An in-room safe is available for an additional fee
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Sol Cayo Guillermo All Inclusive All-inclusive property
Sol Cayo Guillermo All Inclusive
Sol Cayo Guillermo Inclusive
Sol Cayo Guillermo - All Inclusive Cayo Guillermo
Sol Cayo Guillermo - All Inclusive All-inclusive property

Sol Cayo Guillermo - All Inclusive Reviews

Reviews

5.2
Rating 10 - Excellent. 1 out of 17 reviews" "
Rating 8 - Good. 4 out of 17 reviews" "
Rating 6 - Okay. 4 out of 17 reviews" "
Rating 4 - Poor. 4 out of 17 reviews" "
Rating 2 - Terrible. 4 out of 17 reviews" "

4.8/10

Cleanliness

5.8/10

Staff & service

4.8/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Absolutely NOT what the are showing on photos.
Don t be fouled by the photos. They are from the opening... This resort has not been refreshed since the last ouragan, so everything is old and falling apart. Some walking areas are even dangerous with rusty steel and nails ready to hook you. The table is 1000 light year from what they show on the pictures! Only good point is the staff. But all Cuban staff is generally super nice. Also, good location for kite with small waves and shallow water. At this stage, this resort is a 2 stars.
Stayed 3 nights in Jan 2020

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First trip to Cuba
Nice place for the price point. Some complaints about the food from others but we thought it was good. Nice, friendly staff. Groundskeeper brought us freshly prepared coconuts to enjoy. Needs some upkeep in places but the pool, dining area and bars were all in good shape. There are certainly newer, fancier places nearby but we enjoyed Sol. Next door to the Coco dive centre if you want to check out Cuban scuba diving. Great beach area. Some terrific musical performers.
Stayed 7 nights in Feb 2019

10/10 Excellent

George, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked the beach infinite in view, clean water, free water bikes and catamarans. Nice friendly staff, especially Sunwing representatives. Beautiful espresso, pina-colada in the lobby-bar! My dislike were - games, other organised activities. Ping-pong table is half broken, no see volleyball on the beach. No bank branch in the hotel, food placed in the restaurant seems from yesterday (not fresh). Trails between homes can have better pavement.
Stayed 7 nights in Aug 2018

6/10 Okay

Luca

Travelled with group
Stayed 3 nights in Dec 2019

2/10 Terrible

Pablo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
la peor experiencia hotelera de mi vida
Pésimo todo. El estado del hotel, escasez de comida y bebida. Hubo corte de agua por un desperfecto técnico y no tenía ningún plan de contingencia. Pretendían q aguantáramos sin bañarnos y sin agua en el baño. Desastroso
Stayed 3 nights in Dec 2019

4/10 Poor

Lionel

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

4/10 Poor

MÓNICA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy decepcionante
Muy decepcionante. Somos una pareja y nos asignaron una habitación de 3 camas pequeñas, al intentar cambiarla nos indicaron que el hotel estaba lleno y después vimos que había máximo 40 personas.. de lleno, nada. Al llegar a la habitación, estaba a 17º y el aire puesto, estuvimos buscando el mando y no estaba. Fuimos a pedirlo y tras 2 viajes a recepción y varias horas, lo conseguimos. También un constipado que nos duró el resto del viaje. Tras esto, de nuevo lo mismo con el mando de la tv, agotador. El bufete muy muy lamentable, el aire acondicionado no funciona, moscas por todas partes y en cuanto a la comida, poca variedad, está pasada y bastante mala. La playa es bonita, pero nadie cuida de las hamacas y las encuentras tiradas por cualquier lugar.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Un hotel en un entorno natural privilegiado que necesita mejorar en cuanto a limpieza y mantenimiento de instalaciones. Personal muy atento.
Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness
Bof
Hyper déçu étant donné son prix. Hôtel pas très propre ( cafards sur les murs au self). Prise qui sort du mur dans la salle de bain, une seule prise pour charger. Inutile de prendre la vue sur la mer (on ne la voit pas de la terrasse) Je ne recommande absolument pas.
Stayed 3 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Schlechtes essen und service. Teller beim buffet immer dreckig. Geht gar nicht. Strand ist mega schön aber das wars dann auch schon. Wer zum kiten surfen dahin geht sollte sich besser andere hotels anschauen und einfach storage in der kite schule buchen.
Stayed 2 nights in Mar 2019