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Comfort Suites Northlake

2.5 star property
Hotel near Northlake Mall in Charlotte

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Photo gallery for Comfort Suites Northlake

Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Desk, laptop workspace, iron/ironing board, free WiFi
Business Suite, 1 King Bed, Accessible, Non Smoking
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

Map
7315 Smith Corners Blvd, Charlotte, NC, 28269
  • Northlake Mall
    ‪3 min drive‬
  • University of North Carolina at Charlotte
    ‪10 min drive‬
  • Concord Mills
    ‪14 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪17 min drive‬

Room options

View all photos for Business Suite, 1 King Bed, Accessible, Non Smoking

Business Suite, 1 King Bed, Accessible, Non Smoking

Business Suite, 1 King Bed, Accessible, Non Smoking

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, Non Smoking

  • 49 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 51 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 51 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Charlotte

North Lake stay.Your stay at this North Lake hotel places you within 3 miles (5 km) of Northlake Mall and Huntersville Family Fitness and Aquatics. North Park Mall and Discovery Place Kids are also within 6 miles (10 km).

What's nearby

  • Northlake Mall - 3 min drive - 2.1 km
  • University of North Carolina at Charlotte - 10 min drive - 12.5 km
  • Spectrum Center - 12 min drive - 16.1 km
  • Bank of America Stadium - 12 min drive - 16.3 km
  • Concord Mills - 14 min drive - 15.5 km

Getting around

  • McCullough Station - 10 min drive
  • Charlotte Station - 13 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 17 min drive

Restaurants

  • ‪Firebirds Wood Fired Grill - ‬3 min drive
  • ‪Hickory Tavern - ‬12 min walk
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Azteca Mexican Restaurant - ‬3 min walk
  • ‪Panera Bread - ‬3 min drive

About this property

Comfort Suites Northlake

Hotel near Northlake Mall in Charlotte
Comfort Suites Northlake offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 750 square feet (68 square meters) and includes conference space. The business-friendly Comfort Suites Northlake also features coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This Charlotte hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 750 sq ft of conference space
  • 68 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
Comfort Suites Northlake offers 104 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. 32-inch flat-screen televisions come with satellite channels. Kitchenettes offer refrigerators, microwaves, and separate dining areas.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80.47 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80.47 km) of the property will not be allowed to check in.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open June 01 and close September 02.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Up to 2 children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Suites Northlake
Comfort Suites Northlake Charlotte
Comfort Suites Northlake Hotel Charlotte
Comfort Suites Charlotte Northlake Hotel Charlotte
Comfort Suites Northlake Hotel
Comfort Suites Northlake Hotel
Comfort Suites Northlake Charlotte
Comfort Suites Northlake Hotel Charlotte

Comfort Suites Northlake Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 484 out of 1018 reviews
Rating 8 - Good. 265 out of 1018 reviews
Rating 6 - Okay. 115 out of 1018 reviews
Rating 4 - Poor. 73 out of 1018 reviews
Rating 2 - Terrible. 81 out of 1018 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

keith

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to my training class location
Stayed 2 nights in May 2025

8/10 Good

Broderick, Rock hill

Business traveller
Liked: Staff & service, amenities
Easy to get to . Highway is close by A lot of food choices
Stayed 1 night in Feb 2025

8/10 Good

Broderick, Rock hill

Liked: Staff & service, property conditions & facilities
Quiet area near highway
Stayed 1 night in Mar 2025

8/10 Good

Shamari

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Jonora

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Kingsley

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very quiet and clean and very near to convenient restaurants and shopping centers
Stayed 2 nights in Feb 2025

10/10 Excellent

Kinton

Liked: Cleanliness, staff & service, property conditions & facilities
I loved my suite
Stayed 1 night in Feb 2025

8/10 Good

Mohit Rao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Rodion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charlotte who was one of the hotel staff employees, did a phenomenal job for breakfast. The service was great!
Stayed 2 nights in Feb 2025

10/10 Excellent

shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Working in upper management in the hospitality industry you tend to look for certain things most wouldn’t. They definitely passed my test!
Stayed 3 nights in Feb 2025

8/10 Good

Levar

Liked: Cleanliness, staff & service, property conditions & facilities
It was 👍 ce
Stayed 2 nights in Feb 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Will not stay again

The stay was not good at all. The rooms need to be renovated. We had insects in our room, the bathroom was horrible. My fiancé couldn’t even take a shower because of the molded caulk around the tub and the overall condition of the bathroom and shower. We will never stay here again. Yes, the beds were comfortable but the pictures don’t show the actual condition of the room. I should have taken pictures but ju
Stayed 1 night in Feb 2025

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

6/10 Okay

Amanda

Business traveller
Disliked: Cleanliness

Bad plumbing

The toilet overflowed as soon as we got to our room. Then the Maintenance man had no tools and just tracked water all over our floor. Finally got a new room and the toilet was messed up in it too. We managed to fix it ourselves. Dirty rags were in this room. Very disappointed of this hotel.
Stayed 3 nights in Jan 2025

4/10 Poor

Jackie

Travelled with family and small children
Disliked: Property conditions & facilities
The guest service staff, along with the breakfast and housekeeping lady, were all excellent. However, the property had a noticeable smell of marijuana, both outside and in the elevators.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend Stay

The hotel itself is nice and up to date. One MAJOR issue for me is having people directly outside the main entrance smoking cigarettes and marijuana. It made me very uncomfortable. Mgt really needs to take care of that.
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The employees were outstanding. The cleaning and maintenance crew so very polite. I enjoyed meeting some of them. The young man at the front desk was very helpful, courteous, and friendly.
Stayed 2 nights in Jan 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strong odor of Marijuana in almost all areas of the hotel. Otherwise, the experience was lovely.
Stayed 1 night in Jan 2025

10/10 Excellent

Austin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Property was fine
Stayed 1 night in Jan 2025

10/10 Excellent

Kimberly

Stayed 4 nights in Jan 2025

6/10 Okay

Alicia

Stayed 2 nights in Jan 2025

8/10 Good

Kharrolyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

The hotel was good overall with nice rooms and a great breakfast. My only complaint was that they never cleaned my room throughout my stay
Stayed 2 nights in Jan 2025

6/10 Okay

Aaliyah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Cyel

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The continental breakfast was great, and Charlotte the breakfast attendant was awesome as well! The bathroom in our room could’ve used a little more cleaning and the hallway smelled strong of smoke, but otherwise was a great stay
Stayed 1 night in Jan 2025