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Tru by Hilton Charlotte Airport Lake Pointe

2.5 star property
Hotel near Billy Graham Library in Charlotte

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Photo gallery for Tru by Hilton Charlotte Airport Lake Pointe

Lobby
Outdoor pool
Exterior
Room, 1 King Bed, Accessible (Roll-In Shower)
Lobby
Reviews
9.2

Wonderful

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast included
  • PoolPoolPool
  • Parking available
  • Free airport shuttle
  • LaundryLaundryLaundry

Explore the area

Map
2227 Cascade Point Blvd Suite, Charlotte, NC, 28208
  • Popular LocationBilly Graham Library3 min drive
  • Popular LocationBank of America Stadium7 min drive
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)7 min drive
  • Popular LocationCharlotte Douglas Airport Overlook9 min drive

Room options

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Hampton Inn & Suites Charlotte Airport Lake Pointe
Pool
Breakfast included
Free airport shuttle
Pet-friendly
4.7 out of 5, Exceptional, (803)
The price is CA $222
per night
CA $256 total
includes taxes & fees
25 May - 26 May
Hampton Inn & Suites Charlotte Airport Lake Pointe

About the area

Charlotte

In Charlotte .Within 2 miles (3 km) of this Charlotte hotel, you'll find Billy Graham Library and Charlotte Regional Farmers Market. Renaissance Park and York Road Community Park are also within 3 miles (5 km).

What's nearby

  • Billy Graham Library - 3 min drive
  • Bank of America Stadium - 7 min drive
  • Charlotte Convention Center - 7 min drive
  • Spectrum Center - 8 min drive
  • Charlotte Douglas Airport Overlook - 9 min drive

Getting around

  • Woodlawn Station - 4 min drive
  • Charlotte Station - 14 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 7 min drive

Restaurants

  • Tequileria - 3 min drive
  • McDonald's - 4 min drive
  • Starbucks - 3 min drive
  • Cookout - 4 min drive
  • The Olde Mecklenburg Brewery - 4 min drive

About this property

Tru by Hilton Charlotte Airport Lake Pointe

Hotel near Billy Graham Library in Charlotte
Tru by Hilton Charlotte Airport Lake Pointe offers its guests an outdoor pool and a fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A vending machine, an arcade/game room, and coffee/tea in a common area are also featured at the business-friendly Tru by Hilton Charlotte Airport Lake Pointe. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available.

This Charlotte hotel is smoke free.

  • 108 guestrooms or units
  • Built in 2020
  • Buffet breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Pool or billiards table
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Tru by Hilton Charlotte Airport Lake Pointe offers 108 air-conditioned accommodations with hair dryers and irons/ironing boards. LED televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • Arcade/game room
  • Mini-fridge
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available weekdays 6:30 AM–9:30 AM
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • LED TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Mini-fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 02 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per day
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

We should mention

  • The outdoor pool closes for the season in October.
  • Pool access available from 9:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Charlotte Airport
Tru By Hilton Charlotte Pointe
TRU BY Hilton Charlotte Airport LAK
Tru by Hilton Charlotte Airport Lake Pointe Hotel
Tru by Hilton Charlotte Airport Lake Pointe Charlotte
Tru by Hilton Charlotte Airport Lake Pointe Hotel Charlotte

Tru by Hilton Charlotte Airport Lake Pointe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 805 out of 1074 reviews" "
Rating 8 - Good. 166 out of 1074 reviews" "
Rating 6 - Okay. 47 out of 1074 reviews" "
Rating 4 - Poor. 26 out of 1074 reviews" "
Rating 2 - Terrible. 30 out of 1074 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

bruce

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not appreciate having to pay to park in big open lot. Do not like being nickle and dimed on fees. Will not return.

6/10 Okay

Kent

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Reva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and easy to check into. Staff was very nice and helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was very welcoming.
Stayed 1 night in Mar 2024

10/10 Excellent

Reed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and fresh. Staff was very helpful!
Stayed 1 night in Feb 2024

2/10 Terrible

Ellen

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very reasonable rate for a comfortable, convenient hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

Andrea

Stayed 1 night in Feb 2024

6/10 Okay

Shaneeka

Lady with the curly hair that checked me in was VERY unpleasant. I figured she was just having a bad day but she had an unwarranted attitude with me the very next day. She needs to be switched to a role with minimal customer interaction because her service level is beneath the bar!
Stayed 2 nights in Jan 2024

10/10 Excellent

Santos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Clean! Convenient to the airport!
Stayed 1 night in Jan 2024