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Tru by Hilton Gastonia

2.5 star property
Hotel near Eastridge Mall in Gastonia

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Photo gallery for Tru by Hilton Gastonia

Reception
Premium bedding, down comforters, desk, iron/ironing board
Terrace/patio
Lobby sitting area
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Gym
  • Pet-friendly
  • Laundry
  • Housekeeping

Explore the area

View in a map
534 North New Hope Road, Gastonia, NC, 28054
  • Place, Eastridge Mall
    ‪9 min walk‬
  • Place, Schiele Museum of Natural History
    ‪3 min drive‬
  • Place, Rankin Lake Park
    ‪5 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down comforters, desk, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(31 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down comforters, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, down comforters, desk, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down comforters, desk, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, desk, iron/ironing board

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down comforters, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down comforters, desk, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Gastonia

Heart of Gastonia.You'll find Eastridge Mall and Schiele Museum of Natural History within 3 miles (5 km) of this hotel. Also within 9 miles (15 km) are Belmont Abby College and Belmont NC Historical Society Cultural and Heritage Learning Center.

What's nearby

  • Eastridge Mall - 9 min walk - 0.8 km
  • CaroMont Regional Medical Center - 2 min drive - 2.0 km
  • Schiele Museum of Natural History - 3 min drive - 3.0 km
  • Rankin Lake Park - 5 min drive - 6.0 km
  • Belmont Abby College - 9 min drive - 12.2 km

Getting around

  • Gastonia Station - 4 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 18 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Dunkin' - ‬7 min walk
  • ‪Golden Corral - ‬3 min drive
  • ‪Ginza Buffet - ‬2 min drive
  • ‪Texas Roadhouse - ‬8 min walk

About this property

Tru by Hilton Gastonia

Hotel near Eastridge Mall in Gastonia
Tru by Hilton Gastonia offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite 24-hour business center. The business-friendly Tru by Hilton Gastonia also features multilingual staff, coffee/tea in a common area, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this Gastonia hotel.

  • 99 guestrooms or units
  • 4 levels
  • Built in 2023
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Smoking in designated areas
  • Water dispenser
Tru by Hilton Gastonia offers 99 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenity
Comfort Suites Gastonia - Charlotte
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, 1,003 reviews
The price is CA $118
CA $133 total
includes taxes & fees
Nov 2 - Nov 3
Comfort Suites Gastonia - Charlotte

Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Room amenities

Entertainment

  • 55-inch smart TV with premium cable channels

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out available

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Property is also known as

Tru by Hilton Gastonia Hotel
Tru by Hilton Gastonia Gastonia
Tru by Hilton Gastonia Hotel Gastonia

Reviews

Tru by Hilton Gastonia Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 379 out of 555 reviews
Rating 8 - Good. 87 out of 555 reviews
Rating 6 - Okay. 45 out of 555 reviews
Rating 4 - Poor. 20 out of 555 reviews
Rating 2 - Terrible. 24 out of 555 reviews

Reviews

4/10 Poor

James

Disliked: Cleanliness, property conditions & facilities
Breakfast was horrible. No coffee pot in the room. Will not stay there again.
Stayed 1 night in Oct 2025

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room door if you dont pull stay open. Also need change machine in Landry room. Room really clean and that shower was amazing. Comfortable and firm bed. Definitely recommend.
Stayed 4 nights in Aug 2025

8/10 Good

Mahir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

Mahir

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and convenient the staff was helpful.
Stayed 5 nights in Aug 2025

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service
Friday evening there was loud vehicular noise from the street in front of the hotel until after 11 pm. Saturday evening this wasn't an issue. The rooms are small and have limited furniture. These rooms are designed for sleeping only - there is not room for waking activity.
Stayed 2 nights in Aug 2025

6/10 Okay

sammy

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Liked the proximity to everything. We stayed there because my wife wanted an indoor pool. The pool area was disgusting. I've never seen stagnant water in the walk area of the pool.
Stayed 1 night in Jul 2025

10/10 Excellent

Eric

Stayed 1 night in Jul 2025

6/10 Okay

T Dean

Stayed 2 nights in Jul 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Ronad, Gastonia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service.
Stayed 4 nights in Jun 2025

8/10 Good

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in late. The lady that checked us in was chatty at 330 am. I know that sounds terrible. She was hospitable. We were just tired.
Stayed 3 nights in Jul 2025

2/10 Terrible

Woody

Travelled with group
Disliked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Stayed 1 night in Jul 2025

8/10 Good

Robyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
HOTEL LOBBY WAS NICE AND SPACIOUS. THE ROOM WAS A BIT CRAMPED AND SMALL. NO MICROWAVE OR COFFEE MAKER. THE FREE BREAKFAST ENDED VERY EARLY AT 9 AM WHICH WAS A BIG NEGATIVE FOR ME. OTHERWISE, NICE PLACE TO SLEEP, JUST GET UP EARLY IF YOU WANT BREAKFAST!
Stayed 1 night in Jul 2025

10/10 Excellent

ANGELA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet, with comfortable bed. Convenient location.
Stayed 1 night in Jul 2025

10/10 Excellent

Jilda

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very courteous and professional. They were helpful and polite.
Stayed 3 nights in Jul 2025

10/10 Excellent

Haywood

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great and the price was right
Stayed 1 night in Jul 2025

10/10 Excellent

Brandy

Stayed 2 nights in Jul 2025

10/10 Excellent

Evalyn

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have nothing but ultimate praise for Tru. Erika at the front desk was kind, respectful, professional and accommodating in every way as well as everyone we met and spoke with and this was something that was really needed at the time. Tru had no way of knowing that my daughter had just driven from Tennessee to North Carolina the night before and was in the midst of relocating but this was the case. I had made her prior reservations and a hotel around the corner, which turned out to be a nightmare. So I say that to say this true was not the original choice because I thought it would be too expensive but it turned out to not only be a little less and offer exceptional customer service along with beautiful accommodations. The customer service Tru displayed means I am Tru Blue as long as they continue to be in existence. Thank you so much Tru. You truly saved my daughter from having a bad first impression of Gastonia, NC. Aka, her new home😊🙏
Stayed 2 nights in Jul 2025

8/10 Good

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highway noise but once i fell asleep ut was fine
Stayed 2 nights in Jul 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Quiet and clean. Hotel is brand new
Stayed 1 night in Jul 2025

10/10 Excellent

TAMMY LEFEBER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very nice stay. Only thing I didn't care for was the toilet was not a high rise. The room was a bit small but that wasnt a problem due to clever details and furniture functionality. Love no carpet. There were no hotel room smells. Would definitely recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Sherry

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2025

10/10 Excellent

Maureen

Stayed 1 night in Jun 2025