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Quality Inn

2.5 star property
Enjoy free breakfast at this Cleveland hotel

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Quality Inn

Photo gallery for Quality Inn

Standard Room, 2 Queen Beds, Non Smoking
Seasonal outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
Front of property
Free daily buffet breakfast
Lobby

Overview of Quality Inn

Reviews
7.8

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Room serviceRoom serviceRoom service
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
153 James Asbury Dr Nw, Cleveland, TN, 37312
  • Popular LocationCleveland State Community College15 min walk
  • Popular LocationBradley Square Mall3 min drive
  • Popular LocationLee University6 min drive
  • AirportChattanooga, TN (CHA-Chattanooga Metropolitan)27 min drive

Room options

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Smoking

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Cleveland

In historical district.You'll find Cleveland State Community College and Create & Celebrate Studio within 2 miles (3 km) of this hotel. Bradley Square Mall and Tinsley Park are also within 3 miles (5 km).

What's nearby

  • Cleveland State Community College - 15 min walk
  • Bradley Square Mall - 3 min drive
  • Tinsley Park - 4 min drive
  • Lee University - 6 min drive
  • North Cleveland Church of God - 8 min drive

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 27 min drive

Restaurants

  • Chick-Fil-A - 5 min walk
  • Aubrey's - 4 min drive
  • Chick-Fil-A - 4 min drive
  • McDonald's - 2 min drive
  • Panda Express - 10 min walk

About this property

Quality Inn

Enjoy free breakfast at this Cleveland hotel
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. A seasonal outdoor pool, a vending machine, and a picnic area are also featured at the business-friendly Quality Inn. Self parking is free.

Smoking is allowed in designated areas at this Cleveland hotel.

  • 1 building
  • 58 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas
Quality Inn offers 58 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Cleveland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Hindi, Spanish

Property amenities

Family friendly

  • Microwave
  • Refrigerator
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 6:00 AM–9:00 AM on weekends
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • LCD TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Iron/ironing board
  • Restaurant dining guide
  • Safe (surcharge)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1 per day
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Quality Inn.

Property is also known as

Quality Cleveland
Quality Inn Cleveland
Quality Inn Hotel
Quality Inn Cleveland
Quality Inn Hotel Cleveland

Quality Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 140 out of 444 reviews" "
Rating 8 - Good. 171 out of 444 reviews" "
Rating 6 - Okay. 77 out of 444 reviews" "
Rating 4 - Poor. 27 out of 444 reviews" "
Rating 2 - Terrible. 29 out of 444 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ralph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service, super accommodating
Stayed 4 nights in Jan 2024

6/10 Okay

Crystal

Stayed 2 nights in Dec 2023

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Steven B

Travelled with partner
Liked: Staff & service
Property needs work.
Stayed 1 night in Dec 2023

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A little tired but clean & comfortable
Property is showing its age. Roo was clean and comfortable but the TV didn't work. Phoned front desk and they just said system was not working. Breakfast was good for this level property. Bathroom was very small but nice and clean.
Stayed 1 night in Dec 2023

10/10 Excellent

Sasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Kristin

Stayed 1 night in Dec 2023

6/10 Okay

Natisha

Travelled with family and small children
Liked: Amenities
Check in: it took awhile to check in, even though I was helped right away. It was very late at night and she was very nice. When I was done, I moved the car to a parking spot and was asked to come back to the office to swipe the card because she forgot to. The room was clean and warm. I took a shower in the morning and it was not draining at all. So I found myself in a pool of water and I was not about to give my toddler a bath this tub. Front desk offered to send someone but I figured it is easier to finish our drive home and give him a bath there.
Stayed 1 night in Dec 2023

4/10 Poor

Maureen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The lady at night was very rude, couldn’t sleep at all because it was so noisy
Stayed 1 night in Dec 2023

10/10 Excellent

scott

Liked: Property conditions & facilities
Stayed 1 night in Dec 2023