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Quality Inn

2.5 star property
Enjoy free breakfast at this Cleveland hotel

Choose dates to view prices

Photo gallery for Quality Inn

Two single beds with white linens and green-striped bedspreads, a flat-screen TV, and a large mirror.
Stylish hotel corridor with doors leading to multiple rooms.
Welcome to our lobby, featuring a digital kiosk and a well-stocked refrigerator.
Welcome to Quality Inn, where guests can check in and relax in a clean and welcoming environment.
Enter a serene oasis with a covered outdoor area, flanked by large glass doors and surrounded by lush greenery.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Pet-friendly
  • Pool
  • Housekeeping
  • Free WiFi

Explore the area

Map
153 James Asbury Dr Nw, Cleveland, TN, 37312
  • Cleveland State Community College
    ‪15 min walk‬
  • Bradley Square Mall
    ‪3 min drive‬
  • Lee University
    ‪6 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪32 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Smoking

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Upper Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking (Upper Floor)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Queen beds with Sofabeds ( Upper Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

1 Queen beds with Sofabeds ( Upper Floor)

  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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Holiday Inn Cleveland by IHG

Cleveland
  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 439 reviews
The price is CA $119
CA $144 total
includes taxes & fees
Aug 10 - Aug 11
Holiday Inn Cleveland by IHG

About the area

Cleveland

In historical district.You'll find Cleveland Towne Center and Cleveland State Community College within a 15-minute walk of this Cleveland hotel. Create & Celebrate Studio and Bradley Square Mall are also within 2 miles (3 km).

What's nearby

  • Cleveland Towne Center - 6 min walk - 0.6 km
  • Cleveland State Community College - 15 min walk - 1.3 km
  • Bradley Square Mall - 3 min drive - 2.7 km
  • Lee University - 6 min drive - 6.8 km
  • North Cleveland Church of God - 8 min drive - 7.9 km

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 27 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪Chick-fil-A - ‬4 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Starbucks - ‬15 min walk
  • ‪O'Charley's Restaurant + Bar - ‬4 min drive

About this property

Quality Inn

Enjoy free breakfast at this Cleveland hotel
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. A seasonal outdoor pool, a vending machine, and a picnic area are also featured at the business-friendly Quality Inn. Self parking is free.

Smoking is allowed in designated areas at this Cleveland hotel.

  • 1 building
  • 58 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas
Quality Inn offers 58 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Cleveland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Hindi, Spanish

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Douglas Inn And Suites

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 1,011 reviews
The price is CA $82
CA $99 total
includes taxes & fees
Jul 22 - Jul 23
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1 per day
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Quality Inn.

Property is also known as

Quality Cleveland
Quality Inn Cleveland
Quality Inn Hotel
Quality Inn Cleveland
Quality Inn Hotel Cleveland

Quality Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 212 out of 581 reviews
Rating 8 - Good. 208 out of 581 reviews
Rating 6 - Okay. 91 out of 581 reviews
Rating 4 - Poor. 32 out of 581 reviews
Rating 2 - Terrible. 38 out of 581 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ronda

Liked: Cleanliness
…
Stayed 2 nights in Mar 2025

8/10 Good

Tonia, Cleveland

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay at the Quality Inn.
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Seeing Friends

We got a good night's rest. It was quiet and relaxing. The owner who checked us in was very friendly and accommodating. We will stay there again.
Stayed 1 night in Apr 2025

10/10 Excellent

Ciara C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really nice and professional. The room was nice and clean. It looked recently updated it. I had requested a ground level room and it was granted no problem. There were 4 pillows on each bed, plenty of towels for the family, a nice size TV with TV guide and everything was clean. The only note is the refrigerator could use an update as it was older and had decent wear and tear as well as it didn't seem to be very cold. Breakfast was great, plentiful and fresh. The area is perfect with stores and places to eat within walking distance if you so please. I will stay here anytime I come to town!
Stayed 1 night in Mar 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay and a wonderful bed! Everything is newly redone and clean! The front desk gentleman was very friendly and efficient ,making sure our stay was the best and it was. A great breakfast as well! Would highly recommend!
Stayed 2 nights in Mar 2025

8/10 Good

Joetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean, bed somewhat comfortable. The Shower handle used to turn the water from hot to cold, came off in my hand. Had to have the desk clerk come fix and turn off the water. Getting somewhat quality, comfort some what.
Stayed 1 night in Mar 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveled to Cleveland for a Women’s retreat. Perfect location, friendly front desk and enjoyed our visit.
Stayed 1 night in Mar 2025

2/10 Terrible

Hanna

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Shylo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Katie

Travelled with family and small children
The bathroom could have been a bit cleaner
Stayed 1 night in Mar 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard, Troy

Stayed 1 night in Mar 2025

10/10 Excellent

Randy

Stayed 1 night in Feb 2025

10/10 Excellent

Dennis

Stayed 1 night in Feb 2025

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jose

Stayed 1 night in Jan 2025

10/10 Excellent

Grady

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visiting Family

It has become our regular stay on our way to visit family in Georgia.
Stayed 1 night in Nov 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good bang for the buck

The first room we entered after checking in had a faulty bathroom light. Upon returning to the check-in desk, we were placed in an upgrade room at “no additional charge”. We were pleasantly pleased.
Stayed 1 night in Jan 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was just what I needed as an unexpected overnight stop on a driving trip
Stayed 1 night in Jan 2025

8/10 Good

Philip, Orange Beach

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and helpful. The bed looked like someone had just slept on it. Tub looked dirty, but it was rust. The room had a door for an adjoining room and it didn’t shut tight. The guests in the adjoining room had a child that kept trying to open the door into the room i was staying in. Had to call the front desk and complain. They did the guest to a different room.
Stayed 1 night in Dec 2024

2/10 Terrible

Courtney

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Barbara L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Rozanne

Travelled with family
Disliked: Cleanliness

Not great but not the worst

Late night stay to break up a long road trip. Bathroom had caked shampoo dripping down the outside of the tub. Marks and discoloration on the grout. We moved a chair and found someone’s sock and a used dental pick under the chair. The garbage bin has not been cleared from the previous occupants. Ice box in the fridge was covered on ice -likely never cleaned out. Bed was comfortable. Decent room size. Breakfast wasn’t edible and we left to get our own. Outside room access was plus to help us to unload straight from the trunk. Friendly staff. Would not return.
Stayed 1 night in Jan 2025