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Holiday Express & Suites Portales by IHG

2.5 star property
Enjoy the indoor pool at this Portales hotel

Choose dates to view prices

Photo gallery for Holiday Express & Suites Portales by IHG

Property entrance
Exterior
Free buffet breakfast
Standard Room, 1 King Bed
Spa

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1901 W 2nd St, Portales, NM, 88130
  • Place, Eastern New Mexico University
    ‪8 min walk‬
  • Place, Al Whitehead Field
    ‪8 min walk‬
  • Place, Blackwater Draw Museum
    ‪14 min walk‬
  • Airport, Clovis, NM (CVN-Clovis Municipal)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Room amenity

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(23 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

About the area

Portales

In Portales .You'll find Roosevelt General Hospital and Eastern New Mexico University within a 15-minute walk of this Portales hotel. Roosevelt County Museum and Greyhound Arena are also within 2 miles (3 km).

What's nearby

  • Eastern New Mexico University - 8 min walk - 0.7 km
  • Al Whitehead Field - 8 min walk - 0.7 km
  • Blackwater Draw Museum - 14 min walk - 1.2 km
  • Portales Recreation Complex - 17 min walk - 1.5 km
  • La Casa Family Health Center - 3 min drive - 2.3 km

Getting around

  • Clovis, NM (CVN-Clovis Municipal) - 38 min drive

Restaurants

  • ‪Goober McCool's - ‬4 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Juanito's Mexican Restaurant - ‬4 min drive
  • ‪Something Different Grill - ‬2 min drive

About this property

Holiday Express & Suites Portales by IHG

Enjoy the indoor pool at this Portales hotel
Holiday Express & Suites Portales by IHG offers its guests an indoor pool, a hot tub, and a fitness center. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served. A vending machine, an arcade/game room, and laundry facilities are also featured at the business-friendly Holiday Express & Suites Portales by IHG. Self parking is free.

This Portales hotel is smoke free.

  • 65 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Game room or arcade
  • Television in lobby
  • No smoking on site
  • 1 conference room
Holiday Express & Suites Portales by IHG offers 65 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

Property amenity
Comfort Inn Portales
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, 420 reviews
The price is CA $128
CA $145 total
includes taxes & fees
Apr 4 - Apr 5
Comfort Inn Portales

Property amenities

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Express Hotel Portales
Holiday Express Portales
Holiday Express Portales Hotel
Holiday Express Suites Portales
Express Suites Portales

Frequently asked questions

How close is Holiday Express & Suites Portales by IHG to the airport?

Holiday Express & Suites Portales by IHG is 28.2 mi (38-min drive) away from the Clovis, NM (CVN-Clovis Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Express & Suites Portales by IHG?

As of Mar 29, 2026, prices found for a 1-night stay for 2 adults at Holiday Express & Suites Portales by IHG on Apr 3, 2026 start from CA $153, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Express & Suites Portales by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Express & Suites Portales by IHG.

Does Holiday Express & Suites Portales by IHG offer free breakfast?

Yes, Holiday Express & Suites Portales by IHG offers free breakfast.

Is there a casino at Holiday Express & Suites Portales by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Express & Suites Portales by IHG?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM.

Is there free parking at Holiday Express & Suites Portales by IHG?

This hotel offers free self parking.

Does Holiday Express & Suites Portales by IHG have a pool?

Holiday Express & Suites Portales by IHG features an indoor pool.

Does Holiday Express & Suites Portales by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Express & Suites Portales by IHG to downtown Portales?

Holiday Express & Suites Portales by IHG is 1.6 mi away from Portales.

Holiday Express & Suites Portales by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 214 out of 369 reviews
Rating 8 - Good. 87 out of 369 reviews
Rating 6 - Okay. 38 out of 369 reviews
Rating 4 - Poor. 11 out of 369 reviews
Rating 2 - Terrible. 19 out of 369 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

TiAndre'

Travelled with family
Bathtub was dirty. Toilet seat was broken and had urine on the floor of toilet. Key pad wouldn’t work. Had to go to worker on duty to open the door.
Stayed 2 nights in Dec 2025

6/10 Okay

Dina

The room seem clean but when I opened one of the beds the sheets looked like they had been used. It had dark specks and hair. I’m pretty sure they did not change the sheets on that bed. Thankfully I didn’t have to use that bed and the other one seemed clean. Please change the bed sheets every time and customer leaves. Breakfast was good!
Stayed 1 night in Dec 2025

10/10 Excellent

Mycah

Stayed 2 nights in Nov 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
everything was great
Stayed 1 night in Nov 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great breakfast and the room was very comfortable. If we are every in the area, we will stay at you place.
Stayed 1 night in Oct 2025

10/10 Excellent

Abby

Travelled with family
Liked: Amenities
Excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service from staff — both front desk and housekeeping! Room was clean and quiet.
Stayed 3 nights in Oct 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Matthew

Travelled with family
Liked: Staff & service, room comfort
The room smelled musty, the keys didnt work to the room. Had to go down several time to fet a new key each time. The hotel needs to replace the card readers on every room. I shouldnt have to go down to the front desk 2 times in 1 noght because my room key card stopped working.
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle, Rio Rancho

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went on a quick trip to see our daughter sing at ENMU. The Hotel was clean, and safe. We loved the breakfast everything was fresh and tasty! The Staff was friendly and helpful, we will return❤️
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Brendan

Liked: Property conditions & facilities
I like staying here. This was my third time staying at this hotel. I would tell others to stay here as well. The breakfast was good and the rooms were comfortable and clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Fidelis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Stayed 4 nights in Aug 2025

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Alysia

Stayed 1 night in Aug 2025

10/10 Excellent

nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Miguel

Travelled with partner
Liked: Amenities, property conditions & facilities
Staff always so helpful
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had to make a last minute trip to Dora, I always book here no matter if its for one night or multiple nights. It"s always clean and well maintained and of course the kids love to pool.
Stayed 1 night in Aug 2025

10/10 Excellent

Armida

Liked: Cleanliness, amenities, property conditions & facilities
Overall good stay
Stayed 1 night in Jul 2025

6/10 Okay

Elisha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Reservation was for 4 people and they only gave us two towels for a suite we had to continue to ask for more towels are whole 4 day visit. Halfway threw our stay we lost hot water pressure other than that visit was great!
Stayed 4 nights in Jul 2025