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Hotel Polaris

4.5 star property
Family-friendly 4.5-star hotel near US Air Force Academy

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Photo gallery for Hotel Polaris

Fireplace
Property preview
Suite, Balcony, Mountain View | Mountain view
Ballroom
Exterior detail

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
8989 N Gate Blvd, Colorado Springs, CO, 80921
  • Place, US Air Force Academy
    ‪1 min walk‬
  • Place, Western Museum of Mining and Industry
    ‪15 min walk‬
  • Place, Ford Amphitheater
    ‪2 min drive‬
  • Airport, Colorado Springs, CO (COS)
    ‪30 min drive‬

Room options

View all photos for Club Room, 1 King Bed, Mountain View

Club Room, 1 King Bed, Mountain View | Mountain view

Club Room, 1 King Bed, Mountain View

  • 31 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | View from room

Club Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds | View from room

Club Room, 2 Queen Beds

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

View from room

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (ADA)

View from room

Room, 1 King Bed (ADA)

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (ADA)

View from room

Room, 2 Queen Beds (ADA)

10.0 out of 10
Exceptional
(2 reviews)
  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View | Mountain view

Room, 1 King Bed, Mountain View

9.8 out of 10
Exceptional
(6 reviews)
  • 31 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

Mountain view

Room, 2 Queen Beds, Mountain View

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View (Partial View)

Room, 1 King Bed, Mountain View (Partial View) | View from room

Room, 1 King Bed, Mountain View (Partial View)

10.0 out of 10
Exceptional
(4 reviews)
  • 31 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Mountain View

Suite, Mountain View | Mountain view

Suite, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 79 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Mountain View (ADA)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Mountain View (ADA)

10.0 out of 10
Exceptional
(1 review)
  • 82 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Balcony, Mountain View

Suite, Balcony, Mountain View | Mountain view

Suite, Balcony, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • 77 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Superintendent)

Suite (Superintendent) | Mountain view

Suite (Superintendent)

  • 120 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About the area

Colorado Springs

In suburbs.Stay at this Colorado Springs hotel and you'll be within half a mile (1 km) of US Air Force Academy and 2 miles (3 km) of Topgolf. Ford Amphitheater is within 2 miles (3 km) and UCHealth Memorial Hospital North is within 9 miles (15 km).

What's nearby

  • US Air Force Academy - 1 min walk - 0.0 km
  • Western Museum of Mining and Industry - 15 min walk - 1.3 km
  • Topgolf - 2 min drive - 2.2 km
  • Ford Amphitheater - 2 min drive - 3.3 km
  • Garden of the Gods - 16 min drive - 27.7 km

Getting around

  • Colorado Springs Airport (COS) - 34 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Starbucks - ‬15 min walk
  • ‪7-Eleven - ‬15 min walk
  • ‪Heart Of Jerusalem Cafe - ‬2 min drive
  • ‪Vaqueros Mexican Restaurant 3 - ‬3 min drive

About this property

Hotel Polaris

Family-friendly 4.5-star hotel near US Air Force Academy
Hotel Polaris offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces.

A 24-hour business center and 6 meeting rooms are available. Event space at this hotel measures 26000 square feet (2415 square meters) and includes a conference center. A rooftop terrace, barbecue grills, and gift shops/newsstands are also featured at the luxury Hotel Polaris. Self parking is free. A complete renovation of Hotel Polaris was completed in December 2024.

This 4.5-star Colorado Springs hotel is smoke free.

  • 1 building
  • 375 guestrooms or units
  • 9 levels
  • 3 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • 26000 sq ft of conference space
  • 2415 sq m of conference space
  • Built in 2024
  • Terrace on the roof
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar by the pool
Hotel Polaris offers 375 accommodations with minibars and safes. 55-inch Smart televisions come with satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Colorado Springs hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.

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Property amenities

Family friendly

  • High chair
  • Outdoor pool
  • Pool gate

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 35 per day)
  • Limited onsite self and valet parking

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 40 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Things to do

  • 24-hour gym
  • Fitness classes
  • Foosball table
  • Full-service spa
  • Games
  • Outdoor pool
  • Table tennis
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Elevator (55 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (32 inches high)

Room amenities

Entertainment

  • 55-inch smart TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Streaming fitness classes
  • Water-efficient showers
  • Water-efficient toilets
  • Workout equipment

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per accommodation, per stay
  • Only dogs are allowed
  • Food and water bowls and an off-leash area are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for USD 55.00 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 28.90 per accommodation, per night
  • Service fee: 5.00 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 40.00 per person
  • Valet parking fee: USD 35.00 per day
  • Pet fee: USD 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 55.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. Parties and events (including family gatherings, birthday parties and weddings) are allowed on site.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Polaris Hotel
Hotel Polaris Colorado Springs
Hotel Polaris Hotel Colorado Springs

Hotel Polaris Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 516 out of 595 reviews
Rating 8 - Good. 44 out of 595 reviews
Rating 6 - Okay. 22 out of 595 reviews
Rating 4 - Poor. 8 out of 595 reviews
Rating 2 - Terrible. 5 out of 595 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely flawless stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

mitchel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too expensive for area
Stayed 1 night in Jul 2025

8/10 Good

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff. Quite. Modern. Comfy bed. The food was delicious. The flight simulator was a fun experience.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff. Very organized and efficient. Nice gym, pool and views.
Stayed 1 night in Sep 2025

10/10 Excellent

Kesley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, stylish, great staff! It’s a little out of town but perfect to watch the sunset over the mountains.
Stayed 2 nights in Sep 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OUTSTANDING
Stayed 1 night in Sep 2025

10/10 Excellent

Kali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, everything is nice and updated. Clean also. The views are amazing and staff was great. I absolutely recommend this hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Tami

Liked: Cleanliness, property conditions & facilities, room comfort

Definitely would stay again!

What a beautiful hotel with amazing views of the mountains and plenty of amenities whether in the hotel itself or nearby. Room was beautiful, clean and quiet. I called and used the automated guest services option from my room and requested additional coffee creamers. Ninety minutes later I called again since I still hadn’t received them and an hour after my second call I it the Do Not Disturb sign back on my door and went to bed. Never got the creamers
Stayed 1 night in Oct 2025

10/10 Excellent

Suzanne, Lakewood

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Kamal was great! He brought an electric kettle and tea bags to our room for my friend that doesn't drink coffee.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Kedar

Liked: Cleanliness, staff & service, property conditions & facilities
Classy, modern and elegant hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Matthew

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel because it is dog friendly. Our pup received a bandana, doggie bowl, and homemade doggie treats upon check in. He was treated like royalty. The room was beautiful, spacious, extremely clean, and very tastefully decorated. The bed was very comfortable. The views were incredible. Outside they had a pool table, ping pong, and bean bags - also the Santa Fe trail which goes right by the hotel. Everyone who worked there was very professional and nice. We will definitely return (with our pup who was ready to move in permanently)
Stayed 2 nights in Sep 2025

10/10 Excellent

Holli

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was exceptional. The property is clean and well managed.
Stayed 2 nights in Aug 2025

4/10 Poor

Brianne

Stayed 1 night in Jun 2025

10/10 Excellent

John

Stayed 2 nights in Sep 2025

10/10 Excellent

Kareen

Stayed 3 nights in Jul 2025

10/10 Excellent

Jeni

Liked: Cleanliness, staff & service, property conditions & facilities
Classy place!
Stayed 1 night in Sep 2025

10/10 Excellent

Heidi

Stayed 2 nights in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating and helpful. Super friendly and eager to please
Stayed 2 nights in Sep 2025

10/10 Excellent

Melisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Mirella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Sep 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Damiana

Stayed 2 nights in Sep 2025

10/10 Excellent

wendy

Stayed 3 nights in Sep 2025