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The Mallard Hotel

2.0 star property
Enjoy free breakfast at this Copperhill hotel

Choose dates to view prices

Photo gallery for The Mallard Hotel

BBQ/picnic area
Game room
Exterior
Game room
Premium bedding, down comforters, memory foam beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Breakfast included
  • Laundry
  • Pet-friendly
  • Air conditioning
  • Parking included

Explore the area

View in a map
178 Five Points Dr, Copperhill, TN, 37317
  • Place, Ocoee Adventure Center
    ‪5 min drive‬
  • Place, Ocoee River
    ‪7 min drive‬
  • Place, Toccoa River Adventures
    ‪7 min drive‬

Room options

View all photos for Double Queen Deluxe

Premium bedding, down comforters, memory foam beds

Double Queen Deluxe

  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room

Premium bedding, down comforters, memory foam beds

King Room

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite

Premium bedding, down comforters, memory foam beds

King Suite

7.0 out of 10
Good
(4 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Pet Friendly-Double Queen Deluxe

Premium bedding, down comforters, memory foam beds

Pet Friendly-Double Queen Deluxe

  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Pet Friendly-King room

Premium bedding, down comforters, memory foam beds

Pet Friendly-King room

  • Sleeps 2
  • 1 King Bed

About the area

Copperhill

In Copperhill .At this Copperhill hotel, you'll be within half a mile (1 km) of East Polk Public Library and 3 miles (5 km) of Ocoee River. Also, Ocoee Adventure Center is within 3 miles (5 km) and Raft One is within 6 miles (10 km).

What's nearby

  • Ocoee Adventure Center - 5 min drive - 5.4 km
  • Ocoee River - 7 min drive - 5.7 km
  • Toccoa River Adventures - 7 min drive - 7.9 km
  • Mercier Orchards - 21 min drive - 23.9 km
  • Blue Ridge Scenic Railway - 24 min drive - 28.0 km

Restaurants

  • ‪Circle K - ‬8 min walk
  • ‪The Waterfront Bar - ‬5 min drive
  • ‪Hardee's - ‬6 min walk
  • ‪Rod’s Rockin Rolls - ‬9 min walk
  • ‪Subway - ‬6 min drive

About this property

The Mallard Hotel

Enjoy free breakfast at this Copperhill hotel
Free breakfast is served daily. WiFi is free in public spaces. Barbecue grills, a vending machine, and a picnic area are also featured at The Mallard Hotel. Free self parking is available.

This Copperhill hotel is smoke free.

  • 35 guestrooms or units
  • To-go breakfast (free)
  • Self-service laundry
  • Pool or billiards table
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • No smoking on site
The Mallard Hotel offers 35 air-conditioned accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. Memory foam beds feature down comforters and premium bedding. Accommodations have kitchenettes with microwaves. Bathrooms include showers and complimentary toiletries.

This Copperhill hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 43-inch Smart televisions come with satellite channels and Netflix. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.8 out of 5, Good, 741 reviews
The price is CA $125
CA $150 total
includes taxes & fees
Oct 19 - Oct 20
Douglas Inn & Suites

Property amenities

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Billiards/pool table
  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • 43-inch smart TV with satellite channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Access code, private entrance

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a security system and a first aid kit in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Mallard Hotel Hotel
The Mallard Hotel Copperhill
The Mallard Hotel Hotel Copperhill

The Mallard Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 45 out of 99 reviews
Rating 8 - Good. 17 out of 99 reviews
Rating 6 - Okay. 20 out of 99 reviews
Rating 4 - Poor. 10 out of 99 reviews
Rating 2 - Terrible. 7 out of 99 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Stayed 2 nights in Aug 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Maribel

Travelled with group
Disliked: Amenities
The room was nice but the breakfast was terrible
Stayed 2 nights in Jul 2025

4/10 Poor

Charles

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay in a hotel which has no employee's

The Mallard Hotel was bad , I had a room booked for over a week on the first floor , when I arrived the room I booked was occupied , no one works their on site , everything is operated by someone in a another country by phone . I got another room . The TV had no remote , I called them back and they told me to go to another room and get the TV remote out of that room , could not get in the room with the code he gave me on the phone , so I went back to the room he gave me and took a shower , when I walk back to the bed , my feet were black on the bottom from the dirty floor . I used a wash cloth to wash the bottom of my feet , before I got in the bed which was like a bag of rags , I could write a book on the Mallard Hotel which would be a horrow story , This stay was like a bad dream .
Stayed 1 night in Jul 2025

10/10 Excellent

Dell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to my work
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort

Don't judge too quick

If you have heard the old saying "don't judge a book by its cover" this place is what it refers to. From the outside you would almost think the property is shut down, however when you open your room it is beautiful. And checking in couldn’t be easier, it is like a VRBO.
Stayed 1 night in Jun 2025

6/10 Okay

Lindsay

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Our room look decent when we checked in our room, but then we found lots of hair in the sheets. Our shower looked a little dirty. There was meldew on the shower curtain and hair on the towels and in the drain. Theres no front desk, so you cant report anything or request for new sheets. The outdoor firepit was a nice place to hangout before we went to bed.
Stayed 1 night in May 2025

6/10 Okay

Melinda

Stayed 1 night in Jun 2025

4/10 Poor

Philip

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
No TV working. Went and bought some new batteries and also tried remote from friends room with no luck. First room didn’t work. Bathroom and all floors turned everyone’s socks black in 2nd room. Toilet rocking. Tub dirty. Didn’t expect a lot, but this wasn’t near what it could have been with a little maintenance.
Stayed 2 nights in Jun 2025

8/10 Good

Gregory

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

TOBY

Liked: Amenities
I liked the appearance of the remodel. It was all very comfortable. The bed was excellent, the shower was more than excellent and overall it was a very good 3 day stay while I visited family. I will be back I did not like the check-in without a face. I am very tech challenged and was very uncomfortable trying to check in by phone, especially after our call got cut off. Thankfully the lady on the other end called right back and worked with me, taking me to 3 different rooms before getting me settled. Neither the lock boxes nor the touch pads would work for me but the 3rd touch pad did did. O was beginning to feel a little distraught that maybe I would not be able to check in and then what? She was very kind and patient with an old man who does not have a smart phone. I did not want to give such a low eval on my check-in but I have to be honest. I would have given the lowest mark but the kind lady brought it up.
Stayed 3 nights in Jun 2025

10/10 Excellent

Janae

Stayed 4 nights in May 2025

6/10 Okay

Juan

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
The sink in the room was stopped up so we could not use the sink. Nobody was on site. The room smelled like smoke when I first got there.
Stayed 2 nights in May 2025

10/10 Excellent

Candi

Stayed 2 nights in May 2025

10/10 Excellent

Jeremy

Stayed 1 night in Apr 2025

10/10 Excellent

Kathy

Stayed 1 night in May 2025

6/10 Okay

Donna

Liked: Room comfort

👍

Good for the price. Bed was comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Octavio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well exceeded our expectations
Stayed 1 night in Apr 2025

10/10 Excellent

Zac

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

4/10 Poor

David

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not a great experience.

The room was very nice. the room was very clean. However there were no creamers in the room. Do not fall for the free breakfast. It was a joke. Few honeybuns few chocolate muffins and no coffee cups or creamer again. Also You have to pay for the ice so make sure you bring in cash with you and coins.
Stayed 1 night in Apr 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, amenities
Stayed 1 night in Mar 2025

6/10 Okay

Vincent

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Louie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Looks can be deceiving

Cleaner then some ppl houses, could use some renovation but as far as the 1 bedroom very spacious just bring your own drinks.
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot

Very good location for a one night stay on a longer drive. The hotel itself has been updated and the rooms are nice generally. The bed was incredibly comfortable and the building has a beautiful view of the mountains. Will definitely stay here again if we are in the area.
Stayed 1 night in Mar 2025