Book spa resorts in Council Bluffs, IA from CA $95

"Very nice hotel, connected through a walk way to Ameristar Casino. The weather was rainy and cold so we were happy to use the walkway. The hotel is on the river, nice view out our window. "

"We had an emergency therefore arrived 6 hours late (midnight) only to be told we did not have a reservation. The front desk women told me she would need to charge us again for the stay. After 30 minutes of going back and forth. She found a room card, looked it up and saw that the previous front desk attendant had already checked us in. I had my young girls with me. Very disappointed. She could have called someone in her office. She should have been trained on handling these kind of situations instead of telling me she would need to charge me again after an emergency causing us to arrive around midnight. "

"My first concern was the big oudoor sign was missing. I was very disappointed when I walked in. It had a terrible smell to the building. You could see they were trying to cosmetically update, but it had a very dirty look to the floors and the walls. Our room was ok, the beds were clean, and fresh sheets. The couch was very work and cushions were old and not intact. The bathroom was not very clean and the shower had black hair slapped against the side of the shower walls. We were excited for the hot tub and pool. When we walked in the pool area it was dim and had a bad smell of urine or just old water smell. The hot tub jets barely moved the water and the temp was Luke warm. There were chunks of hair and floating around in it and ended up sitting on my grandsons arm. They tried the pool but that too had hair floating and the water temp was frigid. It was so disappointing. We left the pool area as soon as we could and showered and left the building to find something else to do since we could not talk advantage of the pool area. It was truly disgusting. The breakfast was nice, but the owner/manager thought he had to hover over all the customers eating. He would take away our plates, give us candy, and then put the review sign in front of the customers to give them a review. They had a tip container out for tips. If I could have found another hotel room available, I would have left the minute I walked in. I paid $190 for a very low end hotel and was extremely disappointed. "

"Room was better than expected"

"Wonderful people "

"Hallways were dirty, food and garbage scattered all over. Everything smelled of cigarettes or weed. Poorly made media center was tipping so the drawer would not close, my husband hit his shins on it on the way to the bathroom. Bath tub and sink were stained. Couch had a huge hole. Sheets were rough, mattress was lumpy, towels were very small. No soap or shampoo in the shower. Water pressure was low. There’s a leak somewhere in the bathroom so floor was wet. Check-in staff was fine, check-out staff avoided eye contact and ignored me. "