Heritage Inn Hotel & Convention Centre Cranbrook

2.5 star property
Hotel near Tamarack Centre, connected to the convention center in Cranbrook

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Heritage Inn Hotel & Convention Centre Cranbrook

Photo gallery for Heritage Inn Hotel & Convention Centre Cranbrook

Desk, blackout drapes, iron/ironing board, free WiFi
Indoor pool
Front of property
Restaurant
Reception

Overview of Heritage Inn Hotel & Convention Centre Cranbrook

Reviews
7.8

Good

Popular amenities

  • Hot tubHot tubHot tub
  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking included
  • GymGymGym

Explore the area

Map
803 Cranbrook Street North, Cranbrook, BC, V1C 3S2
  • Popular LocationTamarack Centre10 min walk
  • Popular LocationCranbrook History Centre18 min walk
  • Popular LocationSt. Eugene Golf Course7 min drive
  • AirportCranbrook, BC (YXC-Canadian Rockies Intl.)17 min drive

Room options

Premier Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds (Pet Friendly)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Cranbrook

Close to airport.Stay at this Cranbrook hotel and you'll be within half a mile (1 km) of Tamarack Centre and 2 miles (3 km) of Cranbrook History Centre. Cranbrook Golf and Country Club and Wildstone Golf Course are also within 3 miles (5 km).

What's nearby

  • Tamarack Centre - 10 min walk
  • Cranbrook History Centre - 18 min walk
  • Cranbrook Golf and Country Club - 3 min drive
  • Wildstone Golf Course - 5 min drive
  • St. Eugene Golf Course - 7 min drive

Getting around

  • Cranbrook, BC (YXC-Canadian Rockies Intl.) - 18 min drive

Restaurants

  • Fenwick & Baker - 12 min walk
  • Tim Hortons - 11 min walk
  • McDonald's - 10 min walk
  • Arby's - 12 min walk
  • A&W Restaurant - 9 min walk

About this property

Heritage Inn Hotel & Convention Centre Cranbrook

Hotel near Tamarack Centre, connected to the convention center in Cranbrook
There's a coffee shop/cafe on site. WiFi is free in public spaces. Heritage Inn Hotel & Convention Centre Cranbrook offers its guests an indoor pool, a spa tub, and a fitness center. There are 6 meeting rooms available. The business-friendly Heritage Inn Hotel & Convention Centre Cranbrook also features a vending machine, coffee/tea in a common area, and express check-out. Self parking is free.

Smoking is allowed in designated areas at this Cranbrook hotel.

  • 100 guestrooms or units
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • ATM
  • Smoking in designated areas
Heritage Inn Hotel & Convention Centre Cranbrook offers 100 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Cranbrook hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 0-1000000 per person
  • 1 coffee shop/cafe
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from May 20 2024 to May 20 2024 (dates subject to change):
  • Dining venue(s)
The following facilities are closed on Christmas Day and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 0–1000000 per person
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

This property will place a credit card authorization for CAD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Pool access available from 7 AM to 10 PM.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Cranbrook Heritage Inn
Heritage Cranbrook
Heritage Inn
Heritage Inn Cranbrook
Heritage Hotel Cranbrook
Heritage Inn Hotel Cranbrook
Heritage Inn Hotel
Heritage Inn Hotel & Convention Centre Cranbrook Hotel
Heritage Inn Hotel & Convention Centre Cranbrook Cranbrook
Heritage Inn Hotel & Convention Centre Cranbrook Hotel Cranbrook

Heritage Inn Hotel & Convention Centre Cranbrook Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 214 out of 822 reviews" "
Rating 8 - Good. 370 out of 822 reviews" "
Rating 6 - Okay. 154 out of 822 reviews" "
Rating 4 - Poor. 55 out of 822 reviews" "
Rating 2 - Terrible. 29 out of 822 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

chayanna steenhart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cold hot tub
Room was nice. Location is convenient. Staff are very nice. Hot tub is cold.
Stayed 1 night in Jan 2024

6/10 Okay

Steve

Travelled with family
Old dated but cheap
Stayed 1 night in Jan 2024

8/10 Good

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Changcho

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Pay full price to stay please
My wife ask The front desk lady if there are breakfast included lady says” no breakfast included in your price room.” Wow. What a honest answer. I am so sorry to get your cheaper room price. Really.
Stayed 1 night in Jan 2024

10/10 Excellent

Laura-Lynne

Liked: Cleanliness, staff & service
Very clean, friendly service. Building is very old and needs renovation
Stayed 1 night in Jan 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at this hotel. We frequent the area because of family living in Cranbrook. The property was clean and staff friendly. The breakfast that was included was really delicious and fresh from the kitchen. Although we are not big fans of rugs in hotels they did a great job keeping them clean. Our only small complaint was the hot tub could have been hotter. For a nice stay, close to family, this hotel met our needs and very affordable.
Stayed 3 nights in Jan 2024

8/10 Good

Russell

Stayed 1 night in Jan 2024

6/10 Okay

Cyril

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice and convenient but most guests I met chose the accommodation because of hot tub and it was out of commission before I arrived and was Luke warm when myself and other guests used it.
Stayed 1 night in Dec 2023

8/10 Good

Catherine

Stayed 1 night in Dec 2023

8/10 Good

Catrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very nice hotel for the price
Stayed 1 night in Dec 2023