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Heritage Inn Hotel & Convention Centre Cranbrook

2.5 star property
Hotel near Tamarack Centre, connected to the convention center in Cranbrook

Choose dates to view prices

Photo gallery for Heritage Inn Hotel & Convention Centre Cranbrook

Desk, laptop workspace, blackout drapes, iron/ironing board
Indoor pool
Front of property
Reception
Breakfast served

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Hot tub
  • Pool

Explore the area

Map
803 Cranbrook Street North, Cranbrook, BC, V1C 3S2
  • Tamarack Centre
    ‪10 min walk‬
  • Cranbrook History Centre
    ‪1 min drive‬
  • St. Eugene Golf Course
    ‪8 min drive‬
  • Cranbrook, BC (YXC-Canadian Rockies Intl.)
    ‪15 min drive‬

Room options

View all photos for Premier Room, 1 Queen Bed

Premier Room, 1 Queen Bed

Premier Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds (Pet Friendly)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

About the area

Cranbrook

Close to airport.Stay at this Cranbrook hotel and you'll be within half a mile (1 km) of Tamarack Centre and 2 miles (3 km) of Cranbrook History Centre. Cranbrook Golf and Country Club and Wildstone Golf Course are also within 3 miles (5 km).

What's nearby

  • Tamarack Centre - 10 min walk - 0.9 km
  • Cranbrook History Centre - 1 min drive - 1.3 km
  • Cranbrook Golf and Country Club - 2 min drive - 1.8 km
  • Wildstone Golf Course - 6 min drive - 5.7 km
  • St. Eugene Golf Course - 8 min drive - 6.7 km

Getting around

  • Cranbrook, BC (YXC-Canadian Rockies Intl.) - 18 min drive

Restaurants

  • ‪Tim Hortons - ‬11 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Fenwick & Baker - ‬12 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪A&W Restaurant - ‬9 min walk

About this property

Heritage Inn Hotel & Convention Centre Cranbrook

Hotel near Tamarack Centre, connected to the convention center in Cranbrook
Heritage Inn Hotel & Convention Centre Cranbrook offers its guests an indoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 6 meeting rooms available. The business-friendly Heritage Inn Hotel & Convention Centre Cranbrook also features a vending machine, coffee/tea in a common area, and express check-out. Self parking is free.

Smoking is allowed in designated areas at this Cranbrook hotel.

  • 100 guestrooms or units
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Heritage Inn Hotel & Convention Centre Cranbrook offers 100 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Cranbrook hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

Similar properties

Courtyard

Days Inn & Conference Centre by Wyndham Cranbrook

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, 1,435 reviews
The price is CA $126
CA $147 total
includes taxes & fees
Jun 16 - Jun 17
Days Inn & Conference Centre by Wyndham Cranbrook

Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 10 to 25 for adults and CAD 10 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from July 1 2025 to July 1 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
The following facilities are closed on Christmas Eve, Christmas Day, and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 10 to 25 for adults, and CAD 10 to 10 for children
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

This property will place a credit card authorization for CAD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Pool access available from 7 AM to 10 PM.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Cranbrook Heritage Inn
Heritage Cranbrook
Heritage Inn
Heritage Inn Cranbrook
Heritage Hotel Cranbrook
Heritage Inn Hotel Cranbrook
Heritage Inn Hotel
Heritage Inn Hotel & Convention Centre Cranbrook Hotel
Heritage Inn Hotel & Convention Centre Cranbrook Cranbrook
Heritage Inn Hotel & Convention Centre Cranbrook Hotel Cranbrook

Heritage Inn Hotel & Convention Centre Cranbrook Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 302 out of 1004 reviews
Rating 8 - Good. 419 out of 1004 reviews
Rating 6 - Okay. 181 out of 1004 reviews
Rating 4 - Poor. 63 out of 1004 reviews
Rating 2 - Terrible. 39 out of 1004 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Diana

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Marcello

Stayed 1 night in Mar 2025

8/10 Good

Aviva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are comfortable and the parking is super easy. The pool is in a weird spot but the kids still had a blast. The rooms were clean and the beds were comfortable. Very affordable close to shopping and restaurants. We have stayed at this Hotel a few times now. Excellent for parents traveling for childrens sports.
Stayed 1 night in Feb 2025

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly Place

Clean hotel with comfortable beds. My flight wasn’t until 4 so the let ma have a late checkout. Breakfast was good.
Stayed 1 night in Mar 2025

8/10 Good

Shannon

Stayed 2 nights in Mar 2025

8/10 Good

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Todd

Travelled with family
Disliked: Cleanliness, amenities
Was what you would expect, plus the hot tub was out of service. Left a bad taste, serves a great purpose to sleep you for one night. Very motel-esque. Noticeable dirt and grime inside the room.
Stayed 1 night in Feb 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Marty

Stayed 1 night in Feb 2025

6/10 Okay

Karlee

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Jaeson

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Feb 2025

6/10 Okay

Nasrulla

Stayed 1 night in Feb 2025

8/10 Good

Kory, Sparwood

Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Stayed 1 night in Feb 2025

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, room comfort

Terrible

The room was ok. The restaurant attached to hotel was absolutely terrible. It smelled like stale cigarette smoke and the food was under cooked and tough. The hot tub was out of order the parking lot was not plowed or maintained. We will never stay here again.
Stayed 2 nights in Feb 2025

6/10 Okay

Kevin

Liked: Staff & service
The restaurant dinner was awful. Awesome waitress tho and drinks .
Stayed 1 night in Feb 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Tori

Stayed 1 night in Feb 2025

8/10 Good

chayanna steenhart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

chayanna steenhart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

chayanna steenhart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

chayanna steenhart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Rebecca

Stayed 2 nights in Jan 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities
Great value! Needs new bathroom
Stayed 2 nights in Jan 2025