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Sandman Hotel Cranbrook

2.5 star property
Cranbrook guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Sandman Hotel Cranbrook

Interior
Exterior
Lobby
In-room safe, desk, laptop workspace, iron/ironing board
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Gym

Explore the area

View in a map
405 Cranbrook Street, Cranbrook, BC, V1C3R5
  • Place, Cranbrook Mall
    ‪4 min walk‬
  • Place, Cranbrook History Centre
    ‪15 min walk‬
  • Place, Tamarack Centre
    ‪16 min walk‬
  • Airport, Cranbrook, BC (YXC-Canadian Rockies Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

7.2 out of 10
Good
(16 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(17 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Kitchen

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Kitchen

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Kitchen

Standard Room, 2 Double Beds, Kitchen

Standard Room, 2 Double Beds, Kitchen

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

About the area

Cranbrook

In Cranbrook .Your stay at this Cranbrook hotel places you within a 10-minute walk of Cranbrook Mall and MBSS Grounds. Key City Theatre and Rec Plex Park are also within half a mile (1 km).

What's nearby

  • Cranbrook Mall - 4 min walk - 0.4 km
  • Cranbrook City Hall - 10 min walk - 0.9 km
  • Cranbrook History Centre - 15 min walk - 1.3 km
  • Tamarack Centre - 16 min walk - 1.4 km
  • Cranbrook Golf and Country Club - 2 min drive - 2.1 km

Getting around

  • Cranbrook, BC (YXC-Canadian Rockies Intl.) - 14 min drive

Restaurants

  • ‪Fire Hall Kitchen & Tap - ‬10 min walk
  • ‪Fenwick & Baker - ‬8 min walk
  • ‪Hot Shots Cafe - ‬11 min walk
  • ‪The Baker89 - ‬9 min walk
  • ‪Ella's - ‬2 min walk

About this property

Sandman Hotel Cranbrook

Cranbrook guestrooms with free WiFi
Sandman Hotel Cranbrook offers its guests an indoor pool and a fitness center. There's a restaurant on site. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. The business-friendly Sandman Hotel Cranbrook also features room service (during limited hours) and express check-out. Self parking is free.

This Cranbrook hotel is smoke free.

  • 72 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Built in 1973
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • No smoking on site
  • Dining venue
Sandman Hotel Cranbrook offers 72 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and hair dryers.

This Cranbrook hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on a limited basis.

Similar properties

Courtyard
Days Inn & Conference Centre by Wyndham Cranbrook
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, 1,510 reviews
The price is CA $84
CA $98 total
includes taxes & fees
Nov 26 - Nov 27
Days Inn & Conference Centre by Wyndham Cranbrook

Property amenities

Family friendly

  • In-room microwave
  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily full breakfast available 4:00 AM to 1:00 PM for a fee: CAD 10 to 20 for adults and CAD 8 to 20 for children
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The following facilities or services will be unavailable from October 10 2025 to November 30 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 10 to 20 for adults, and CAD 8 to 20 for children
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cranbrook Sandman
Sandman Cranbrook
Sandman Inn Cranbrook
Sandman Inn Cranbrook
Sandman Hotel Cranbrook Hotel
Sandman Hotel Cranbrook Cranbrook
Sandman Hotel Cranbrook Hotel Cranbrook

Sandman Hotel Cranbrook Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 247 out of 963 reviews
Rating 8 - Good. 328 out of 963 reviews
Rating 6 - Okay. 203 out of 963 reviews
Rating 4 - Poor. 108 out of 963 reviews
Rating 2 - Terrible. 77 out of 963 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
The room was satisfactory for our needs.
Stayed 1 night in Nov 2025

6/10 Okay

Christian, Vancouver

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms have a heavy odour, mould and mildew like. The furniture and bathroom needs some serious upgrades. The staff was friendly and the hotel is walking distance to the town centre.
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Stayed 1 night in Aug 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Hospitable and obliging good quality for the price
Stayed 1 night in Aug 2025

10/10 Excellent

James G.A.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice
Stayed 1 night in Aug 2025

10/10 Excellent

Ken

Stayed 1 night in Aug 2025

8/10 Good

linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luv how they upgraded my queen to a king suite-at no additional cost. First Sandman I stayed at that had cookie' & fruit in reception area No tv other then closed caption sports
Stayed 1 night in Aug 2025

4/10 Poor

Rich

Liked: Room comfort
Disliked: Staff & service
The lady at the front desk was NOT friendly at all.
Stayed 1 night in Aug 2025

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service
Was a place to sleep for the night
Stayed 1 night in Aug 2025

8/10 Good

Pamela

Stayed 1 night in Aug 2025

6/10 Okay

Ryan

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Okay, but old

Hotel is old and dated. Staff friendly. I have stayed in hotels 80 nights this year and this hotel is by far the most run down I’ve stayed in.
Stayed 1 night in Aug 2025

6/10 Okay

Cameron

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Was unaware of the freight trains that run behind the property when we booked our stay. As well we had some items stolen from the back of our pickup truck from a homeless camp sent up on the other side of the train tracks.
Stayed 1 night in Aug 2025

10/10 Excellent

Harvir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from staff. Clean and reliable service all around.
Stayed 1 night in Aug 2025

6/10 Okay

Kristy, Red Deer

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Our toilet wouldn’t flush, the chain kept coming off. The pool was not accessible at separate. moments. Sometimes cars worked sometimes it didn’t.
Stayed 1 night in Aug 2025

8/10 Good

Britany

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very friendly staff, lots of parking, clean room and very comfortable king bed
Stayed 1 night in Aug 2025

8/10 Good

Barry

Stayed 1 night in Aug 2025

4/10 Poor

MELANIE

Travelled with family
Disliked: Property conditions & facilities, room comfort
We booked last minute before we got to the hotel figuring most Sandman's we knew were quite nice, this place is a dive. We thought when we pulled up that it was closed. My 9 year old cried and was afraid to go inside. Terrible
Stayed 1 night in Aug 2025

4/10 Poor

Kaitlyn

Stayed 1 night in Aug 2025

10/10 Excellent

Cory

Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Barb

Travelled with pets, Travelled with partner
Nice to have Denny’s right next door
Stayed 1 night in Aug 2025

6/10 Okay

Gordon

Travelled with family
It’s looking old and tired
Stayed 1 night in Aug 2025

4/10 Poor

Paula

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Only one night but wouldn't recommend. Old dirty carpets. Saggy bed. Tiny bathroom & washup area. Same price as others in this category, but no breakfast. Generally disappointing. Just looks old and rundown. I thought Sandman was better than this.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in May 2025

6/10 Okay

Chris

Liked: Cleanliness, staff & service
Yep
Stayed 1 night in Aug 2025