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Sandman Hotel Cranbrook

2.5 star property
Cranbrook guestrooms with free WiFi

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Photo gallery for Sandman Hotel Cranbrook

American cuisine
Interior
Lobby
Standard Room, 2 Double Beds, Kitchen
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Gym

Explore the area

View in a map
405 Cranbrook Street, Cranbrook, BC, V1C3R5
  • Place, Cranbrook Mall
    ‪4 min walk‬
  • Place, Cranbrook City Hall
    ‪10 min walk‬
  • Place, Cranbrook History Centre
    ‪15 min walk‬
  • Airport, Cranbrook, BC (YXC-Canadian Rockies Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

7.2 out of 10
Good
(16 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(17 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Kitchen

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Kitchen

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Kitchen

Standard Room, 2 Double Beds, Kitchen

Standard Room, 2 Double Beds, Kitchen

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

About the area

Cranbrook

In Cranbrook .Your stay at this Cranbrook hotel places you within a 10-minute walk of Cranbrook Mall and MBSS Grounds. Key City Theatre and Rec Plex Park are also within half a mile (1 km).

What's nearby

  • Cranbrook Mall - 4 min walk - 0.4 km
  • Cranbrook City Hall - 10 min walk - 0.9 km
  • Cranbrook History Centre - 15 min walk - 1.3 km
  • Tamarack Centre - 16 min walk - 1.4 km
  • Cranbrook Golf and Country Club - 2 min drive - 2.1 km

Getting around

  • Cranbrook, BC (YXC-Canadian Rockies Intl.) - 14 min drive

Restaurants

  • ‪Fire Hall Kitchen & Tap - ‬10 min walk
  • ‪Fenwick & Baker - ‬8 min walk
  • ‪The Baker89 - ‬9 min walk
  • ‪Hot Shots Cafe - ‬11 min walk
  • ‪Ella's - ‬2 min walk

About this property

Sandman Hotel Cranbrook

Cranbrook guestrooms with free WiFi
Sandman Hotel Cranbrook offers its guests an indoor pool and a fitness center. There's a restaurant on site. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. The business-friendly Sandman Hotel Cranbrook also features room service (during limited hours) and express check-out. Self parking is free.

This Cranbrook hotel is smoke free.

  • 72 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Built in 1973
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • No smoking on site
  • Dining venue
Sandman Hotel Cranbrook offers 72 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and hair dryers.

This Cranbrook hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on a limited basis.

Similar properties

Lobby
Prestige Rocky Mountain Resort Cranbrook, WorldHotels Crafted
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  • Hot tub
  • Spa
  • Pet-friendly
4.4 out of 5, Excellent, 694 reviews
The price is CA $182
CA $211 total
includes taxes & fees
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Prestige Rocky Mountain Resort Cranbrook, WorldHotels Crafted

Property amenities

Family friendly

  • In-room microwave
  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily full breakfast available 4:00 AM to 1:00 PM for a fee: CAD 10 to 20 for adults and CAD 8 to 20 for children
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The following facilities or services will be unavailable from October 10 2025 to December 31 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 10 to 20 for adults, and CAD 8 to 20 for children
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cranbrook Sandman
Sandman Cranbrook
Sandman Inn Cranbrook
Sandman Inn Cranbrook
Sandman Hotel Cranbrook Hotel
Sandman Hotel Cranbrook Cranbrook
Sandman Hotel Cranbrook Hotel Cranbrook

Sandman Hotel Cranbrook Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 249 out of 968 reviews
Rating 8 - Good. 330 out of 968 reviews
Rating 6 - Okay. 204 out of 968 reviews
Rating 4 - Poor. 108 out of 968 reviews
Rating 2 - Terrible. 77 out of 968 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
The room was satisfactory for our needs.
Stayed 1 night in Nov 2025

6/10 Okay

Frank

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Bed was comfy, sheets nice and clean, but property very Worn. AC did not work, bathtub is damaged or stained Stains on chair etc. Denny's restaurant could also do with a update, especially the flooring After staying at the Sandman in Quesnel, which was super, The Cranbrook was very disapointing
Stayed 1 night in Sep 2025

8/10 Good

Judy

Travelled with family, Business traveller
Liked: Amenities
It was a nice place in a sketchy area!
Stayed 1 night in Sep 2025

10/10 Excellent

merrilee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the connected retaurant!
Stayed 1 night in Jun 2025

10/10 Excellent

sarah

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
staff was very friendly & nice. The rooms were clean, but the toilets dont flush properly unless you hold it down for a minute which wasn't great
Stayed 1 night in Sep 2025

8/10 Good

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Servicable spot for a night or two in Cranbrook. 2nd time Ive been there, no complaints at all. Very nice and efficient staff. Walkable to downtown restaurants.
Stayed 1 night in Sep 2025

10/10 Excellent

Darryl

Stayed 1 night in Aug 2025

10/10 Excellent

Kyle

Stayed 1 night in Sep 2025

8/10 Good

Richard

Stayed 3 nights in Aug 2025

6/10 Okay

Shawn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pool was green and looked dangerous.
Stayed 1 night in Sep 2025

8/10 Good

Sharka

Travelled with family
Disliked: Amenities, property conditions & facilities
The room smelled musty from the air conditioner. Very, very small bathroom and small sink area outside of bathroom
Stayed 1 night in Sep 2025

8/10 Good

Drew

Travelled with family
Liked: Cleanliness, staff & service, amenities
The a/c in room was not very good
Stayed 1 night in Sep 2025

6/10 Okay

Sheryl

Liked: Staff & service, amenities
The place is quiet and with lots of available parking however the washroom Is not that clean.
Stayed 1 night in Aug 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Gerald

Liked: Cleanliness, staff & service
Very close to maln road
Stayed 1 night in Aug 2025

8/10 Good

Nicholas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, lots of parking
Stayed 11 nights in Aug 2025

4/10 Poor

Steve

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The clerk spoke very limited English. Almost like she only learned how to check you in. A 5 minute phone call asking about pool towels was nuts only to find out the pool was closed. There is only enough hot water for a 2 - 4 minute shower before going ice cold. The railroad is about 30' from your window and there were 4 trains last night. Also there were people, homeless I assume, sleeping out back by the tracks. Not worth the money. This should be a $59 dollar motel!
Stayed 1 night in Aug 2025

6/10 Okay

roth

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The building needs renovations. The staircase up to the second floor were tilted.
Stayed 1 night in Aug 2025

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice.
Stayed 1 night in Aug 2025

6/10 Okay

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We booked this property so we can swim in the pool but unfortunately we arrived at 8:40 and the front desk told us that the pool was already closed. Seems a little early for the pool too close.They reopened at 10 o’clock leaving only under an hour in the pool to get ready and leave by 11.
Stayed 1 night in Aug 2025

6/10 Okay

Maria, West Kelowna

Travelled with family
Liked: Staff & service
Disliked: Amenities
Older hotel not up to other Sandman hotels standards I have stayed in It was clean Noisy cause of Train running right behind hotel Issue with updated TV system that front desk could not figure out Did receive a discount for inconvience
Stayed 1 night in Aug 2025

8/10 Good

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for the one night

Was a quick stop for the night. Got in late and left early. Bed was comfy.
Stayed 1 night in Aug 2025

6/10 Okay

Christian, Vancouver

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms have a heavy odour, mould and mildew like. The furniture and bathroom needs some serious upgrades. The staff was friendly and the hotel is walking distance to the town centre.
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Stayed 1 night in Aug 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Hospitable and obliging good quality for the price
Stayed 1 night in Aug 2025