Comfort Suites The Colony - Plano West offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a 24-hour business center and 2 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 540 square feet (49 square meters) and includes conference space. The business-friendly Comfort Suites The Colony - Plano West also features a garden, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.
Overall, the stay was good, it was nice and quiet. Although, with the lights flickering and my room 205 has curtains that do not close and the light from the parking lot shines in, it could have been an excellent stay.
The hotel was really nice, the king-size suite comfy bed great size room. No complaints, the complimentary breakfast was also great. Will definitely stay again.
The property could use some up keep. The picture posted on the ad is not true, no hot tub in room. False advertising. Bed sparse was dirty. Not at all what we expected.
The first room we had there was no phone to call the front desk, one of the bed was not stable on the platform so every time you sat on the bed, it tipped to the other side, had to go down to the front desk to have the manager come and take care of it the place was outdated and look nothing like the picture on the website. The first room was not clean so the move us to another room, if I had a chance I would've found another hotel because I had paid in advance I didn't want to loose my money. I will go on the hotel site for my next stay and not use this again. This hotel should be condemned.
The check-in service was good and fast, the staff was very friendly, the breakfast was good, the room was clean but smells like mold and the a/c was too noisy.
Lights wasnât working in the bathroom r over the sink the counter wasnât finished . Floor was stained the pool was off limits we seen roaches at breakfast so we didnât eat breakfast
Problems checking. First time Iâve gone to a hotel and they wouldnât check to see if my room was ready a little early. Then problems checking in for some reason. Room was nice, sink faucet was broken but everything else was fine.
The location is ideal, with easy access to businesses and restaurants. The staff is friendly and accommodating. However, the hotel is quite old, with many amenities in disrepair. There are unpleasant odors in the carpets and beds, which are also uncomfortable. Additionally, the air conditioning unit is noisy.