SureStay by Best Western Irving Grapevine DFW North

2.0 star property
Hotel perfectly located for exploring DFW Freeport

Choose dates to view prices

Photo gallery for SureStay by Best Western Irving Grapevine DFW North

Reception
Fitness facility
Exterior
Pool
Standard Room, 1 Queen Bed, Accessible, Bathtub

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
4325 W John Carpenter Fwy, Irving, TX, 75063
  • Place, Lee Park
    ‪2 min drive‬
  • Place, Grapevine Mills Mall
    ‪5 min drive‬
  • Place, Gaylord Texan Convention Center
    ‪7 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪6 min drive‬

Room options

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 3
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking (with Sofabed)

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Double Beds, Non Smoking, Jetted Tub

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 Queen Bed

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About the area

Irving

DFW Freeport stay.Your stay at this DFW Freeport hotel places you within 6 miles (10 km) of Irving Convention Center and Grapevine Mills Mall. Toyota Music Factory and LEGOLAND® Discovery Center are also within 6 miles (10 km).

What's nearby

  • Lee Park - 2 min drive - 3.4 km
  • Grapevine Mills Mall - 5 min drive - 8.6 km
  • Irving Convention Center - 6 min drive - 9.7 km
  • Great Wolf Lodge Waterpark - 6 min drive - 10.4 km
  • Gaylord Texan Convention Center - 7 min drive - 11.1 km

Getting around

  • Belt Line Station - 5 min drive
  • West Irving Station - 12 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 7 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪RaceTrac - ‬3 min drive
  • ‪Whataburger - ‬2 min drive
  • ‪Sushi Poki - ‬3 min drive
  • ‪Starbucks - ‬3 min drive

About this property

SureStay by Best Western Irving Grapevine DFW North

Hotel perfectly located for exploring DFW Freeport
WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. A roundtrip airport shuttle is free (available 24 hours). A fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly SureStay by Best Western Irving Grapevine DFW North. Self parking is free.

This Irving hotel is smoke free.

  • 134 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
SureStay by Best Western Irving Grapevine DFW North offers 134 air-conditioned accommodations with safes and coffee/tea makers. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site (USD 6 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 1:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100 and a deposit of USD 100 per stay
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: USD 100 per night
  • 0.52 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 6 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Masks are required at the property for guests without COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Days Inn Grapevine
Days Inn Grapevine Hotel
Days Inn Grapevine Hotel Irving Airport North DFW
Days Inn Wyndham Irving Grapevine DFW Airport North Hotel
Days Inn Irving Grapevine Dfw Airport North Hotel Irving
Days Inn Irving Grapevine DFW Airport North Hotel
Days Inn Wyndham Grapevine DFW Airport North Hotel
Days Inn Wyndham Irving Grapevine DFW Airport North
Days Inn Wyndham Grapevine DFW Airport North
Days Inn by Wyndham Irving Grapevine DFW Airport North Hotel
Days Inn by Wyndham Irving Grapevine DFW Airport North Irving

SureStay by Best Western Irving Grapevine DFW North Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 46 out of 130 reviews
Rating 8 - Good. 26 out of 130 reviews
Rating 6 - Okay. 19 out of 130 reviews
Rating 4 - Poor. 15 out of 130 reviews
Rating 2 - Terrible. 24 out of 130 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

John

Stayed 1 night in Nov 2025

8/10 Good

Lara, McKinney

Stayed 1 night in Oct 2025

4/10 Poor

Brittani

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Rebecca

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for a work trip and unfortunately the experience was disappointing. The check-in process relied on a virtual kiosk, which ended up taking longer than waiting for a staff member. I was also asked to sign a document agreeing to a $25 damage fee and was informed of a pending authorization on my card, but the front desk could not provide any record of that charge when I asked. After finishing the kiosk check-in, my room key did not work and I had to return to the desk to have it reprogrammed. The same issue happened again the next day, which was frustrating after a long day of work. Cleanliness did not meet expectations. The business center area felt cluttered and not well maintained. Upon arrival, there were numerous mattresses stacked outside the building, which did not leave a great first impression. The overall condition of the property could benefit from much better upkeep. The complimentary breakfast was very limited: basic toast, packets of oatmeal and cereal, Yoplait yogurt, oranges, and coffee/tea. It was enough to technically qualify as breakfast, but lacked quality and variety. I was hoping for something more substantial, especially for guests traveling for work. Although the shuttle was punctual, the vehicle was not clean and the ride felt rough. I tried to avoid touching surfaces inside the shuttle because of how unclean it appeared. The location was convenient for my travel needs, but the cleanliness was horrid and staff was lazy.
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Stayed 1 night in Oct 2025

10/10 Excellent

ANA, San Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and rest ! Staff was very courteous and understanding!
Stayed 1 night in Oct 2025

6/10 Okay

Rodrigo

Stayed 1 night in Oct 2025

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There is a shuttle, but i couldn't/didn't use it. Nice people here
Stayed 1 night in Oct 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Carlos

Stayed 1 night in Oct 2025

6/10 Okay

Dan

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
The room itself isn't as big as the pics suggest, however it was sufficient for what we needed (cancelled DFW flight and a cheap enough room). The front desk was very cordial and helpful. Overall it's an older property with some updates to make you not look as close to the dated things around (random DirectTV box hanging on top of the tv, random missing tiles, etc). The biggest issue was the airport shuttle, while it was on time, the smell of gasoline on our clothes was so bad the front desk guy noticed it right away - I'm shocked that van passed inspections being that bad, and the guy driving (the evening/10p shuttle) was talking with an accent that no one in the whole van understood, then he got a little moody when we all had to keep asking him what he was saying.
Stayed 1 night in Oct 2025

2/10 Terrible

Miguel

Stayed 2 nights in Oct 2025

10/10 Excellent

dechanna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 4 nights in Oct 2025

10/10 Excellent

Al

Stayed 1 night in Oct 2025

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roches Blood on sheets
Stayed 2 nights in Oct 2025

8/10 Good

Remington

Liked: Property conditions & facilities
Check in was through a machine so it took awhile but other than that it was a good stay. The room was clean and friendly staff. Unfortunately we left before the breakfast was served so we did not get a chance to try it.
Stayed 1 night in Oct 2025

2/10 Terrible

Michal

Liked: Cleanliness, room comfort
Disliked: Staff & service
Employee repeatedly hung up on me intentionally and then muttered on one occasion, "muther fer" Unprofessional behavior. No courtesy call despite the fact that i requested one, so i ended up missing my shuttle.
Stayed 1 night in Oct 2025

6/10 Okay

Brent

Travelled with family, Travelled with family and small children, Travelled with pets
That I could have my dog with loved that part but the in room toilet is very weak room was clean and good place to lay ur head and it was quiet but what didn't make sense was how the front desk clerk didn't know what a plunger was
Stayed 2 nights in Oct 2025

2/10 Terrible

Timothy

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I had bug bites every time I slept. Toilet didn’t work. stains all over the carpet. The one packaged oatmeal I had was stale
Stayed 3 nights in Oct 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Stayed 3 nights in Oct 2025

2/10 Terrible

Daniel, arlington

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Noisy, difficult to find parking as they charge travelers for parking spaces without booking rooms. They don't extend your stay unless they charge you a new deposit every time .
Stayed 2 nights in Oct 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place close to the airport.
Stayed 1 night in Oct 2025

10/10 Excellent

Samuel

Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly service
Stayed 1 night in Oct 2025

8/10 Good

James L Travis, Vass

Liked: Cleanliness
Disliked: Amenities
The property was adequate for a few nights. It was noisy outside my room the first night. The breakfast is absolute bare bones basic, cereal n muffins. The parking lot also serves as a long term parking lot, so finding a spot on arrival was difficult. It is conveniently located near rental car return at DFW
Stayed 2 nights in Oct 2025