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4.0 out of 5

"I had a cancelled flight from DFW and had to find a hotel on my own. I just needed a hotel to get a couple of ours of sleep and take a shower in the ... " More

By a verified traveller on Tue 03 Aug 2021

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Hotel Description

4-star hotel near Irving Convention Center

On lake

Within 6 miles (10 km) of this Farmers Branch hotel, you'll find Irving Convention Center and University of Dallas. Also within 9 miles (15 km) are Galleria Dallas and Frontiers of Flight Museum.

Free shuttle, parking

This hotel features an outdoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and perks like free self parking and a free area shuttle.

One King Bed, Non-Smoking, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $152* Per night/room 30 Mar. - 31 Mar.

2 Dbl Lakevw W/Balcony Ns

Bed Count 2 Full Beds Maximum Occupancy 4 Max

1 King Bed Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Double Beds, Non-Smoking, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

One King Bed, Lake View, with Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

DoubleTree by Hilton Dallas - Farmers Branch ratings based on 10 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Dallas - Farmers Branch

Everyone (8) Couples (1)
3 out of 5
I had a cancelled flight from DFW and had to find a hotel on my own. I just needed a hotel to get a couple of ours of sleep and take a shower in the morning before catching an early morning flight. When I woke up at 4:00 AM to take a shower, I could not find any bath towels, all I had was 2 wash towels and 2 hand towels. I had a taxi coming to pick me up so I did not have time to wait for towels when the hotel was short staffed. I was very disappointed on that. To top that off, the receptionist did not have any of those warm cookies to offer me.

Posted by on 3 Aug. 2021

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Comment from Hotel Management

4 Aug. 2021 by Daniel Wilson

I apologize that you did not enjoy your stay with us. I will sure to speak with our housekeeping team regarding leaving the towels in the rooms. I want to thank you for bringing this to my attention. Please let me know if I can be of service in any way. Have a great day.

5 out of 5
Great location that is easily accessible. Plenty of convenient parking too. Very clean parking area and well kept lawn, shrubs, etc.

Posted by on 1 Jun. 2021

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Comment from Hotel Management

2 Jun. 2021 by Daniel Wilson

Thank you for staying with us, we appreciate your business.

4 out of 5

Posted by on 31 Aug. 2019

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5 out of 5

Posted by on 27 Feb. 2019

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4 out of 5

Posted by on 30 Dec. 2018

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4 out of 5
Courteous staff. Hotel was quiet. Guests were friendly.

Posted by on 28 Dec. 2018

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5 out of 5
The staff were very attentive and friendly. The AC went down temporarily and management got someone out immediately. Never knew there was an issue until we saw the AC repair tech leaving the hotel. I also forgot my headphones at home, but when I got to the gym, there was a whole basket of headphones to use. We also receive tasty chocolate chip cookies and bottles of water upon arrival. Enjoyed the stay from start to finish!

Posted by , from Austin, TX on 16 Jun. 2018

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5 out of 5

Nice hotel and nice area of town conveniently loca

This was just a over night stay because we were traveling to another city, but it was a very nice, clean and neat hotel well organized and laid out very well.

Posted by , from Houston on 20 Sep. 2016

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2 out of 5

disappointed in Hotel

Pros: The Cookie
Cons: Everything !
Hotel staff checked us into Hotel. Nice and polite and knew their job. Gave us our warm and good cookie. Checked into our room and was disgusted on the furniture and condition of room. Very old furniture that had to be 40 or 50 years old. Large orange extension cords running from one side of the room to the other side of the room. Went down to the bar and order a bloody Mary and the Bar tender told me he did not know how to make them. He said he only been working for 3 weeks. I asked for a glass Chardonnay he the bar tender told me they were out of Wine !

Posted by , from Dallas on 2 Dec. 2015

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3 out of 5

Not what I expected from Double Tree!

The hotel is in a business district so there are no restaurants near by without driving to the freeway. I guess there was a beauty pageant going on the weekend my husband & I stayed. There were little girls all dressed up in pretty dresses.Although they were cute, many of them kept us awake all night running up and down the hallway being loud.The room next to ours sounded like a room full of kids screaming and bumping around most of the night. The walls in these rooms are literally paper thin! The breakfast in the morning was just "okay". We will stick to Embassy Suites!!

Posted by , from Texas on 24 Mar. 2015

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About the DoubleTree by Hilton Hotel Dallas - Farmers Branch

Location 11611 Luna Rd, Farmers Branch, TX 75234

Property Features

DoubleTree by Hilton Dallas - Farmers Branch offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. A business center and limo/town car service are available. WiFi is free in public spaces. Event space at this hotel measures 2110 square feet (196 square meters) and includes conference space. The business-friendly DoubleTree by Hilton Dallas - Farmers Branch also features gift shops/newsstands, concierge services, and complimentary newspapers in the lobby. A free area shuttle within 5 mi is available. Self parking is free. This 4-star Farmers Branch hotel is smoke free.

  • 1 building
  • 160 guestrooms or units
  • 6 levels
  • 2110 sq ft of conference space
  • 196 sq m of conference space
  • Built in 1999
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Pool or billiards table
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle within 5 mi
  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Dallas - Farmers Branch offers 160 air-conditioned accommodations with MP3 docking stations and safes. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Farmers Branch hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Club Cafe - This restaurant serves breakfast, brunch, lunch, and dinner.

Club Room Lounge - Onsite lobby lounge.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 5 AM

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per day
  • Only dogs are allowed
  • Weight limit: 50 lbs per pet
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 17.95 per person
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dallas Farmers Branch
  • DoubleTree Dallas Farmers Branch
  • DoubleTree Farmers Branch
  • DoubleTree Farmers Branch Dallas
  • DoubleTree Hilton Dallas Farmers Branch
  • DoubleTree Hilton Farmers Branch
  • DoubleTree Hilton Hotel Dallas Farmers Branch
  • DoubleTree Hotel Farmers Branch
  • Farmers Branch DoubleTree
  • DoubleTree by Hilton Dallas Farmers Branch
  • DoubleTree by Hilton Hotel Dallas Farmers Branch
  • DoubleTree by Hilton Dallas - Farmers Branch Hotel
  • DoubleTree by Hilton Dallas - Farmers Branch Farmers Branch

You should know

  • The seasonal pool will open in June and close in September.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.