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"Clean, comfortable bed, nice hotel for our quick trip to Dallas area. " More

By a verified traveller on Sat 13 Apr 2024

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Hotel Description

Enjoy free breakfast at this Forney hotel

In suburbs

You'll be within 6 miles (10 km) of Lake Ray Hubbard and 9 miles (15 km) of Mesquite Community Theatre. Mesquite Shopping District and Buffalo Creek Golf Club are within 12 miles (20 km).

Free perks

This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Standard Room, 1 King Bed, Accessible (Communications Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $120* Per night/room 9 May - 10 May

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Accessible (Mobility, Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed (Extra Floor Space)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible (Mobility Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Express And Suites Forney, an IHG Hotel ratings based on 9 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Express And Suites Forney, an IHG Hotel

Everyone (3) Couples (4) Family (3)
5 out of 5
Clean, comfortable bed, nice hotel for our quick trip to Dallas area.

Posted by on 13 Apr. 2024

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2 out of 5
No record of fully paid reservation when we arrived, so had to wait for them to do a new reservation. Reserved handicapped accessible room, but was not given one. No shower chair or bench in any of the accessible rooms they have. No ice bucket in room. Numerous dead bugs on floor along walls. One night stay so we made it work, but disappointed in the accessible facilities available. Housekeeping needs improvement.

Posted by on 8 Jul. 2023

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Comment from Hotel Management

13 Jul. 2023 by Front Desk

We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

2 out of 5

Posted by on 7 Jul. 2023

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Comment from Hotel Management

13 Jul. 2023 by Front Desk

We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

2 out of 5
The hotel was easy to check into and the hot breakfast items were pretty good (hubby loved the biscuits & gravy). We came back to our room during the time housekeeping was making it up & asked for 5 min to change & let the front desk know we were on our way out. They never came back & our room was left with bedding on the floor & towels all over. We were moved to a smaller room. The next day we specifically asked for service & our towels were taken but we weren't given any new ones. We were able to get them from the front desk. When we complained about it, there was no relief offered. We were disappointed as we've always had great stays with this brand.

Posted by on 21 Sep. 2021

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Comment from Hotel Management

1 Oct. 2021 by Gm

Dear Guest, Thanks for your comments. I regret that we couldn’t completely satisfy because of the issues mentioned in your review, which made your stay unpleasant. We take real pride in our hotel, and I apologize if we let you down. We are addressing your observations point by point for further improvement and you shall definitely see the difference during your next visit. We await your earliest next trip to our area and promise a nice stay with us. Sincerely, Hotel Manager

5 out of 5
We liked this property's location and the service was great.

Posted by on 9 Aug. 2021

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Comment from Hotel Management

1 Oct. 2021 by Gm

Dear Guest, We are glad to note that you found our hotel and the price great. We focus each day on providing a memorable experience that creates a yearning to return and thrilled to know that we were successful during your stay. We look forward to seeing you back here soon!!! Sincerely, Hotel Manager

5 out of 5
The pool was down and so were the ovens.

Posted by on 6 Jul. 2021

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Comment from Hotel Management

20 Jul. 2021 by Management

Dear Guest Your experience is important to us, so thanks for sharing it. I hope you will tell others about our clean, convenient hotel and the great experience you had with us. We take great pride in our hotel, and I hope that shows.Guests who stay with us are delighted in most cases. We are committed to being the best hotel in this area. We're committed to providing excellence when you stay with us again. Thanks for your willingness to share your feedback and help us grow. Sincerely, Hotel Manager

5 out of 5

Posted by on 5 Jul. 2021

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Comment from Hotel Management

20 Jul. 2021 by Management

Dear Guest, Thanks for your nice comments. I’m so pleased that you would stay with us again, and I am very glad that you have already booked your stay at our hotel for future date. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I’m glad we could satisfy you, as we do so many others each day. Thanks again for your pleasant feedback. Sincerely, Hotel Manager

2 out of 5
I was extremely disappointed with the Holiday Inn Express Forney, TX location. When we checked in there were multiple signs that stated masks were required, yet the employee behind the desk was not wearing one. When we got into our room, we found popcorn cornels and other food on the floor and black marks on the white comforter. It was obvious that our room had not been cleaned very thoroughly. We were given another room, but made sure to disinfect all surfaces because we were unsure of the cleanliness of it. The carpets in the hallways were covered in crumbs and also did not look like they had been vacuumed recently. The stairwell carpets were stained and dingy. We found this incredibly disappointing because we know this is a new building, yet it was obviously not managed well at all. We are in the middle of a pandemic, and this hotel did not make us feel like they were doing much to guarantee our safety through necessary cleaning precautions.

Posted by on 1 Mar. 2021

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2 out of 5

Posted by on 2 Jun. 2020

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About the Holiday Inn Express And Suites Forney, an IHG Hotel

Location 110 E Highway 80, Forney, TX 75126

Property Features

Holiday Inn Express And Suites Forney, an IHG Hotel offers its guests a fitness center and a seasonal outdoor pool. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is available daily. The business-friendly Holiday Inn Express And Suites Forney, an IHG Hotel also features a picnic area, laundry facilities, and a front-desk safe. Free self parking is available. This Forney hotel is smoke free.

  • 80 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express And Suites Forney, an IHG Hotel offers 80 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pull-out sofa bed
  • IPod dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cribs (infant beds) are available for an additional fee
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.