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Quality Inn & Suites Dallas - Cityplace

2.5 star property
Hotel near American Airlines Center in Dallas

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Photo gallery for Quality Inn & Suites Dallas - Cityplace

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
Free daily continental breakfast
Fitness facility
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
4150 N Central Expy, Dallas, TX, 75204
  • Place, Knox-Henderson Shopping District
    ‪2 min walk‬
  • Place, Cityplace Tower
    ‪15 min walk‬
  • Place, Baylor Scott & White Medical Center - Uptown
    ‪17 min walk‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking (Upgrade)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Double Beds, Non Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Double Beds, Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed, Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the area

Dallas

Old East Dallas stay.Your stay at this Old East Dallas hotel places you within 3 miles (5 km) of American Airlines Center and Dallas Market Center. Also, Knox-Henderson Shopping District is within half a mile (1 km) and Baylor Scott & White Medical Center - Uptown is within 2 miles (3 km).

What's nearby

  • Knox-Henderson Shopping District - 2 min walk - 0.2 km
  • Cityplace Tower - 15 min walk - 1.3 km
  • Baylor Scott & White Medical Center - Uptown - 17 min walk - 1.4 km
  • The Strip on Cedar Springs - 2 min drive - 3.4 km
  • McKinney Avenue - 3 min drive - 3.4 km

Getting around

  • McKinney & Blackburn Tram Stop - 15 min walk
  • Dallas Union Station - 16 min drive
  • Love Field Airport (DAL) - 18 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Pine Isle - ‬12 min walk
  • ‪DaLat Vietnamese Restaurant and Bar - ‬8 min walk
  • ‪LDU Coffee - ‬7 min walk
  • ‪La La Land Kind Cafe - ‬1 min walk

About this property

Quality Inn & Suites Dallas - Cityplace

Hotel near American Airlines Center in Dallas
Quality Inn & Suites Dallas - Cityplace offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a business center on site. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Quality Inn & Suites Dallas - Cityplace. Free self parking is available.

  • 1 building
  • 78 guestrooms or units
  • 2 levels
  • Built in 1975
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers for purchase
  • Coffee shop
  • Dining venue
Quality Inn & Suites Dallas - Cityplace offers 78 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 8:00 AM
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.53 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash.
    For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • The seasonal pool will open in March and close in October.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Cityplace
Best Western Cityplace Dallas
Best Western Cityplace Inn
Best Western Cityplace Inn Dallas
Best Western Cityplace Hotel Dallas
Cityplace Inn
Quality Inn Suites
Best Western Cityplace Inn
Quality Inn Suites Dallas Cityplace
Quality Inn & Suites Dallas - Cityplace Hotel
Quality Inn & Suites Dallas - Cityplace Dallas
Quality Inn & Suites Dallas - Cityplace Hotel Dallas

Quality Inn & Suites Dallas - Cityplace Reviews

Reviews

6.8
Rating 10 - Excellent. 273 out of 1001 reviews
Rating 8 - Good. 240 out of 1001 reviews
Rating 6 - Okay. 187 out of 1001 reviews
Rating 4 - Poor. 134 out of 1001 reviews
Rating 2 - Terrible. 167 out of 1001 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Clayton

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

4/10 Poor

aliyah

Travelled with group
Disliked: Cleanliness, staff & service, amenities
It is a motel not a hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Stayed 1 night in Nov 2025

10/10 Excellent

Thamer, Dallas

Liked: Amenities
Disliked: Property conditions & facilities
The staff is awesome. Comfortable bed, but I guess it needs more sanitizing
Stayed 6 nights in Nov 2025

8/10 Good

Erica

Stayed 1 night in Nov 2025

2/10 Terrible

Shuntal, Austin

Stayed 1 night in Nov 2025

2/10 Terrible

Shuntal, Austin

Business traveller, Travelled with pets
Disliked: Cleanliness, amenities
The rooms are not well kept. The bath towels were dirty. The function buttons on the AC were broken. They have a roach problem. Electrical sockets would not hold plugs. They charge 50 dollars a day per pet. 100 deposit for thw initial day. Not worth the money at all
Stayed 3 nights in Nov 2025

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access from the highway. Clean rooms. Quiet. Good access to SMU campus and surrounding restaurants.
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Stayed 4 nights in Nov 2025

10/10 Excellent

Todd

Stayed 1 night in Nov 2025

4/10 Poor

jordon

Disliked: Cleanliness, amenities
Bugs in my room, staff was rude.
Stayed 1 night in Nov 2025

10/10 Excellent

Dianeliz

Stayed 2 nights in Oct 2025

2/10 Terrible

kelly

Disliked: Cleanliness, staff & service, amenities
THERE WERE FREAKIN BABY ROACHES CRAWLING AROUND IN THE BATHROOM AND THERE WERE ALSO A FEW BUGS CRAWLING AROUND ON THE BATHROOM FLOOR..............IT WAS SO BAD WE ENDED UP LEAVING!!!!!!!! WE HAD TO GO STAY SOMEWHERE ELSE.
Stayed 1 night in Nov 2025

8/10 Good

Tanya

Liked: Staff & service, amenities
The staff was very kind and helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

E. Joseph

Stayed 1 night in Oct 2025

10/10 Excellent

Veronica

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good service, perfect stop, near everything
Stayed 2 nights in Oct 2025

10/10 Excellent

janie

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good with my stay
Stayed 4 nights in Oct 2025

6/10 Okay

Sarah

Travelled with partner
Disliked: Staff & service
Bed and pillows were comfy. First room we were in didn’t have microwave or fridge so we moved. Next room was better. Shower was good there was nowhere to put soap except on the floor…need to install a shelf. At night the traffic noise was very loud but remedied with earplugs. The staff wasn’t overly friendly and seemed put out when asked to re-stock breakfast items. The breakfast wasn’t like in the pictures.
Stayed 3 nights in Oct 2025

8/10 Good

Aanjaneya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Oct 2025

6/10 Okay

MILES

Liked: Cleanliness, property conditions & facilities, room comfort
NEED MORE KINDS OF FOOD
Stayed 2 nights in Oct 2025

6/10 Okay

Crystal

Stayed 2 nights in Oct 2025

2/10 Terrible

Ty

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gross, don’t stay here!

Breakfast: only options were waffles and stale bread for toast. This facility did not have WiFi available in the rooms, WiFi was only available in the lobby. Staff in the lobby were slow, uninformed, and utterly unhelpful. The room had dust accumulated in corners, stains on the furniture and the linens were well past worn and in need of replacement. Even by cheap motel standards, this place was sub-par.
Stayed 1 night in Oct 2025

4/10 Poor

Thomas

Disliked: Cleanliness, property conditions & facilities, room comfort

Roach motel

Had a roach infestation. Flooring coming up throughout. Tv remote missing back for batteries. Batteries fell out constantly. Tv and remote control were different brands, most functions didn’t control the proper function.
Stayed 1 night in Oct 2025

2/10 Terrible

Martin

Disliked: Cleanliness, property conditions & facilities
Bug
Stayed 1 night in Oct 2025

10/10 Excellent

lyndon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025