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Comfort Suites Castle Rock

2.5-star property
4755 Castleton Way, Castle Rock, CO 1-855-887-0424
4.2 out of 5
Very good!
See all 23 travelocity Reviews

"Super picky about Hotels, but this one is great! Easy check in, easy check out. Good variety of breakfast to choose from. The room was comfortable and ... " More

By a verified traveller on Sun 24 Mar 2024

Points Of Interest

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Hotel Description

Hotel perfectly located for exploring Castle Rock

City center stay

You'll be within half a mile (1 km) of Outlets at Castle Rock and 2 miles (3 km) of Metzler Family Open Space with a stay here. Metzler Ranch Community Park and Red Hawk Ridge Golf Course are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like on-the-go breakfast and free self parking.

Business Suite, 1 King Bed with Sofa bed, Non Smoking (Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $135* Per night/room 21 Apr. - 22 Apr.

Suite, 1 King Bed with Sofa bed, Non Smoking (Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Business Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Comfort Suites Castle Rock ratings based on 23 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Suites Castle Rock

Everyone (12) Couples (5) Family (3)
5 out of 5
Super picky about Hotels, but this one is great! Easy check in, easy check out. Good variety of breakfast to choose from. The room was comfortable and quiet. In a super convenient area surrounded by the shopping outlets and restaurants. Easy to get back onto highway when leaving. Will probably stay here again!

Posted by on 24 Mar. 2024

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Comment from Hotel Management

6 Apr. 2024 by Debbie Wiggins

Thank you for your feedback.

5 out of 5

Posted by on 28 Aug. 2023

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5 out of 5

Posted by on 20 Aug. 2023

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Comment from Hotel Management

29 Aug. 2023 by Debbie

Thank you for staying with us.

3 out of 5
The beds were very uncomfortable and old and the pull out bed had stains all over the bottom that were red and black. The bathroom ceiling has yellow stains all over it and the wallpaper in the bathroom was peeling by the shower with dark green showing through. I would never stay there again.

Posted by on 7 Aug. 2023

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Comment from Hotel Management

29 Aug. 2023 by Debbie

We were not informed about what was going on in your room, wished you brought these issues to the front desk attention, we could of made other arrangements for your stay.

5 out of 5

Posted by , from BOISE on 17 Jul. 2023

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Comment from Hotel Management

29 Aug. 2023 by Debbie

Thank you for your feedback.

5 out of 5
So far So Good! Wonderful Reception!

Posted by , from Westminster on 5 May 2023

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Comment from Hotel Management

6 May 2023 by Debbie W.

Thank you for your feedback.

5 out of 5

Posted by on 23 Apr. 2023

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Comment from Hotel Management

15 May 2023 by Debbie W.

Thank you for your feedback.

5 out of 5
Very nice young man at front desk. Only $10 puppy charge. Everything very nice.

Posted by on 21 Mar. 2022

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Comment from Hotel Management

22 Mar. 2022 by Dipak

Thank you for your review. We look forward to seeing you next time.

5 out of 5
At this property they offer swim lessons for children and that was unique. One thing i did not like is the lighting on rhe first floor while walking down the hall. It was really dim and dark in the hallway leading to the elevator. So they need more lights, or brighter lights. Other than that it was a very nice property.

Posted by on 16 Mar. 2022

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Comment from Hotel Management

18 Mar. 2022 by Debbie W.

Thank you for your feedback.

1 out of 5
This has always been our place to stay qhenxwe go to Colorado. This visit was the worst. We bought waters for our room with cash because we were told by a blond lasy and young man with long blond hair that we could not pay with our credit card. Later we found out that they pockets the cash and charged our room for the items that were bought. I will never stay here again they do not have honest employees working here. Becareful and get your receipt if you pay with cash.

Posted by on 29 Sep. 2021

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Comment from Hotel Management

1 Oct. 2021 by Debbie W.

We are looking into this issue, my front desk staff was over in his drawer and we adjusted your room charges to the Market place to reflect this and do sincerely apologize for any inconvenience this may have caused.

About the Comfort Suites Castle Rock

Location 4755 Castleton Way, Castle Rock, CO 80104

Property Features

Comfort Suites Castle Rock offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. The business-friendly Comfort Suites Castle Rock also features a vending machine, complimentary newspapers in the lobby, and a fireplace in the lobby. Self parking is free.

  • 66 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Deli
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Comfort Suites Castle Rock offers 66 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. Flat-screen televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries. This Castle Rock hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Hydromassage showerhead
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per stay.

Pet Policy

  • Pets: USD 20 per accommodation, per night
  • Maximum 1 (weight limit: 75 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Children stay free
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free 18
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Suites Castle Rock
  • Comfort Suites Hotel Castle Rock
  • Comfort Suites Castle Rock Hotel
  • Comfort Suites Castle Rock Hotel Castle Rock
  • Castle Rock Comfort Suites
  • Comfort Suites Rock Rock
  • Comfort Suites Castle Rock Hotel
  • Comfort Suites Castle Rock Castle Rock
  • Comfort Suites Castle Rock Hotel Castle Rock

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Comfort Suites Castle Rock.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.